Note fondée sur 71 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
Dear Minori,Thank you for choosing The Vale Rusutsu for your stay and for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. Your feedback is important, and we would appreciate it if you could provide more details about your stay to help us improve.We are committed to addressing any concerns and delivering better service to our guests.Thank you once again, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
Dear Sophia,The warmest greetings from The Vale Rusutsu! Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
いい感じでした
Commentaires de Gestion de l’hôtel
13 août 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
この度は当ホテルにご宿泊いただき、また貴重なご意見をお寄せいただき、誠にありがとうございます。当館でのご滞在をご満足いただけましたようで大変喜ばしく存じます。ルスツに再訪されますさいには当館でのご宿泊を心よりお待ち申し上げております。The Vale Rusutsu フロントチーム 和田
par un voyageur
Publié le 4 mai 2024 sur Expedia
家族５人で宿泊しましたがとても綺麗で快適でした。キッチンには何でも揃っていて、アイロンや洗濯機、掃除機も部屋内にあります。洗剤まで。
Commentaires de Gestion de l’hôtel
19 mai 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
Keiko様この度はhe Vale Rusutsuをご利用いただき誠にありがとうございました。施設内の備品に関しましてお褒めの言葉を頂きありがとうございます。長期滞在を快適にお過ごしいただけるよう一式揃えております。Keiko様の是非またのお越しをお待ちしております。The Vale Rusutsu 和田"
par un voyageur
Publié le 3 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 avr. 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
The warmest greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.
par un voyageur
Huge place.
Publié le 1 avr. 2024 sur HotelsThe room was excellent. Staff were friendly and helpful. Breakfast was included and it was good. Unfortunately the breakfast rooms were at least 500 metres away, I was in the South wing and all the breakfast places were in the North wing. Because the hotel is so huge with many different levels and many special areas it was initially difficult to actually find the breakfast rooms. On my last day the breakfast was not available because the South wing closed the day before I left. Pretty inconsiderate of management to not consider guests still in the North wing!!!
Commentaires de Gestion de l’hôtel
2 avr. 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
Dear Douglas,We would like to express our gratitude for choosing The Vale Rusutsu for your recent stay and for sharing your feedback with us. We genuinely appreciate your input and it is immensely rewarding to know that most of your expectations were met. While we're delighted that you enjoyed your stay, we apologize for the minor issues you experienced and appreciate your understanding as we address them promptly to further elevate our service. Thank you for choosing us, and we hope to have the pleasure of welcoming you back to The Vale Rusutsu, where we aim to surpass your expectations in every way!
par un voyageur
Publié le 1 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 avr. 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
Dear Lily, The warmest greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.
par un voyageur
Publié le 22 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mars 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
Dear Lai, The warmest greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
Dear Sze Min, The warmest greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.
par un voyageur de Mclean
Publié le 20 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par The Vale Rusutsu Front Desk, Gestion de l’hôtel
Dear Yeun, The warmest greetings from The Vale Rusutsu!Thank you very much for leaving us a high rating! We loved having you at The Vale Rusutsu and hope to see you again.
