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Ruthin Castle Hotel

4.0 star property
Family-friendly boutique hotel with free WiFi

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Photo gallery for Ruthin Castle Hotel

Exterior
Bar (on property)
Bar (on property)
Aerial view
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Castle Street, Denbighshire, Ruthin, Wales, LL15 2NU
  • Place, Llangollen Motor Museum
    ‪3 min walk‬
  • Place, Ruthin Castle
    ‪6 min walk‬
  • Place, Eryri National Park
    ‪32 min drive‬
  • Airport, Liverpool (LPL-John Lennon)

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Twin Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

Deluxe Suite, 1 King Bed (Prince of Wales)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

Exclusive Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double or 2 Twin Beds

Family Room, 1 Double or 2 Single Beds

Family Room, 1 Double or 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Family Room 2 Adl + 1 Child

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

About the area

Ruthin

In Ruthin .At this hotel, you'll be steps from Llangollen Motor Museum and within a 10-minute walk of Ruthin Castle. Clwydian Range And Dee Valley and Gower Area of Outstanding Natural Beauty are also within 3 miles (5 km).

What's nearby

  • Llangollen Motor Museum - 3 min walk - 0.3 km
  • Ruthin Castle - 6 min walk - 0.6 km
  • Eryri National Park - 32 min drive - 36.8 km
  • Chester City Walls - 39 min drive - 44.0 km
  • Chester Zoo - 44 min drive - 54.3 km

Getting around

  • Penyffordd Station - 20 min drive
  • John Lennon Airport (LPL) - 67 min drive

Restaurants

  • ‪Ty'r Felin - ‬10 min drive
  • ‪The Castle Hotel (Wetherspoon) - ‬3 min walk
  • ‪We Three Loggerheads - ‬9 min drive
  • ‪Crown Hotel - ‬12 min drive
  • ‪The Vaults - ‬2 min walk

About this property

Ruthin Castle Hotel

Family-friendly boutique hotel with free WiFi
Ruthin Castle Hotel offers its guests a full-service spa, 5 hot tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Ruthin Castle Hotel. Parking is available for a fee.

This 4-star Ruthin hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1277
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ruthin Castle Hotel offers 58 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Bazaar has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Couples treatment rooms, sauna, hot tub, steam room, body treatments
The Wild Pheasant Hotel & Spa
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 711 reviews
The price is CA $131
CA $157 total
includes taxes & fees
Feb 15 - Feb 16
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Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 5 hot tubs
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a facilities fee to access the thermal facilities and spa. Access is available for 3-hour sessions: 10 AM-1 PM, 1:30-4:30 PM, or 5-8 PM. Access fees vary from GBP 10 to GBP 20 per person, depending on the date of admission; reservations are recommended. Additional fees apply for spa services.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night
  • Spa fee: GBP 35 per night
  • Facilities fee: GBP 20 per person and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin Castle Hotel Hotel
Ruthin Castle Hotel Ruthin
Ruthin Castle Hotel Moat Spa
Ruthin Castle Hotel Hotel Ruthin

Ruthin Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great could have had more choices on the menu but food was still good
Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My last son and I stayed here every Christmas, since then I still come back with family every year. Very friendly and helpful staff. Lovely rooms and beautiful hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Stayed 1 night in Nov 2025

8/10 Good

Colin

Stayed 1 night in Nov 2025

10/10 Excellent

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay , always to a very good standard . Buffet breakfast good variety across the board . Fantastic grounds and building . I discover something new / old (it is a castle ) everytime I stay there !!
Stayed 2 nights in Oct 2025

8/10 Good

Randy

Liked: Staff & service, property conditions & facilities, room comfort

Ruthin Castle - Descent Stay

Ruthin Castle is a beautiful location with a good selection of rooms. Staff was friendly and parking was sufficient. A would rate it as a god mid-range stay. We did not take advantage of the spa services so we can not rate that aspect. Our main complaint was our room had a pretty bad sour / moldy smell. After a few minutes you are "nose-blind" to it, but it was a bit overwhelming when we first step into the room.
Stayed 2 nights in Oct 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ancient monument in a great location. Superb place to stay. Lovely staff and great service. Standard room was a little tired, but ok. Breakfast was superb. Dinner menu is not very imaginative, bar and wine is expensive. Worth checking out other nearby options for food and drink.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at the Castle! Friendly staff, room clean and warm as always. We always enjoy a nice cold drink from the Tafarn and take time out watching the peacocks- amazing place, se you again very soon!
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved staying in a real Castle....with all the medieval trimmings. Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night for the Medieval Banquet. The room was great - very clean and bed very comfortable. Breakfast was great too.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Had a nice large room with nice view from window. Beds were too hard. Food was okay.
Stayed 2 nights in Sep 2025

8/10 Good

sharon

Stayed 3 nights in Sep 2025

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A very long walk to the room and parking area in adequate, plus overspill car park not for single travellers at night.Hot tube and gym area unkempt and a walk outsude of the hotel Bathroom heater did not work ,tokd for 2 days it would be repaired It was not .
Stayed 2 nights in Sep 2025

10/10 Excellent

Sayre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Disappointed

I really looked forward to my stay but felt that this hotel was not a four star experience. The overall feel of the room, bathroom restaurant and grounds was grubby and unkept. The bathroom in particular was not like the photos on the website and I felt that photos of the ‘not so modern’ rooms would help with expectations. I understand that this is an historical building and did not expect it to be modern and perfect but the overly dark decor and lack of lighting in the bar and restaurant area left it feeling grubby. The breakfast experience was not great. The food was ok but again the serving area (especially the chilled area) did not feel particularly clean.
Stayed 1 night in Sep 2025

6/10 Okay

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Lovely location but overpriced unless you get a good deal.Set in beautiful grounds so great if you get nice weather but as others have said it has a tired interior. Our room was clean and big as we'd paid for a suite for our anniversary, so it was lovely having the lounge to sit in and nice views. Another couple we met were on the lower ground floor and said that had no view at all. The tea tray in the room was very disappointing, no biscuits, the usual instant coffee, and just a couple of loose t-bags, not very hygienic and also no clue if decaff or normal! No fruit tea or anything interesting which given it was a suite is odd. The Premier Inn Plus rooms have a Nespresso machine, after all! Staff were lovely but breakfast was very average. Hot was bacon, sausage, fried egg, mushrooms and disappointingly tinned tomatoes. Cereal very small selection and same with yoghurt and fruit, very underwhelming. Pastries, just croissants, but these were nice and fresh at least. No nice bread, just UHP stuff to toast. If you want dinner you MUST book in advance. We were on DBB deal and had £30pp to spend but this doesn't get you much! Some of the mains were £23 / £24, the starters and desserts about £9 and up. Food was lovely, but avoid cheese board to finish as just 4 pieces truckle cheese you can get in supermarket. Overall, I'd only recommend if you get a good deal and get a suite!
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another great stay at the Castle. Rooms always warm and clean but if you want operating theatre cleanliness this is perhaps not the place for you! We love this place for its character and of course the peacocks. Staff always friendly and helpful. See you again in a few weeks!
Peacocks can fly!
proud mum with her 5 peachicks
Stayed 1 night in Sep 2025

10/10 Excellent

Jarrod

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were lovely and clean, good facilities. Excellent breakfast buffet. Dogs well catered for!
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025