Ratings based on 306 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Really lovely

Posted Mar. 3, 2024 on Hotels
We had a pleasant stay. The room was very nice and everyone who works there is really lovely and helpful. Unfortunately, the room where we stayed was right next to the front door and suffered from lots of noise. The guests coming in and out were banging the stubborn door until late at night and street noise was also loud. I can imagine not all rooms have this issue, so I’d recommend Old Borough Arms, but maybe not room 1.
3 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
Single gazed windows suffer from lots of internal condensation during outer cool days. Lower half of the windows are covered in dense frosting film preventing any view through them. The noise from the light traffic can be heard inside. Water flushing/shower and guest noise from other rooms does enter the room on the middle of the three floors.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 4, 2024 on Hotels
5 out of 5
by A traveller

Posted Jan. 20, 2024 on Expedia
Had a really lovely stay at The Old Borough Arms. Lovely hosts who were really welcoming. Made us a great breakfast that set us up for a days wondering around the town and area. Room was very comfortable, warm and well equipped.
5 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
The staff are amazing. there was a mix up with the booking from Expedia and the staff fixed the problem which ended up with us getting an upgrade. This was fantastic. The accomodation is well located, clean and serive is super friendly. Highly recommended
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 30, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 20, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 17, 2023 on Hotels
4 out of 5
by A traveller

Quirky hotel

Posted Dec. 10, 2023 on Hotels
This hotel is quirky and quaint. I was staying in Room 8 which was on the ground floor. The room was compact and had all the fittings you might expect. Some drawers, dressing table, TV and coat hooks, but no wardrobe. Quite a nice quirky mirror above the dressing table. While it looked pleasant, it did feel a bit in need of modernizing. The en suite, however, felt very new. The room was quite dark as it backed onto the car port so really didn't have a view nor got much direct light. I didn't have food there, but the cafe looked pleasant. I particularly liked that the hotel building includes a section of the old town wall built in the 14th century. The location is very convenient for all of Rye, and very near some pubs and restaurants.
4 out of 5
by A traveller

Posted Dec. 3, 2023 on Expedia
Good value for a weekend in Rye, convenient for all local shops and restaurants. Comfortable bed and modern bathroom.