Ratings based on 42 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Horrible hotel in Saidia
Posted May 17, 2023 on HotelsHorrible resort, the worst experience I ever had in a hotel in the entire world, we had to wait 4 hours for our room be ready and after it when we got in the room floors were wet in the entire room, the bell hop very nice man apologize and told us he will ask the cleaning lady to comeback to go over the floors because the floors got dirty with our shoes, I was there for two nights and she never came, food is very limited if you are not a fan of chicken you won’t have much to eat, drinks are very limited as well and the staff are very rude , I saw a foreign lady yelling to the hotel director in the middle of the lobby, complaining about the hotel service, also the elevator doesn’t work only one near the lobby, I had been in others hotels in Saidia but this was the worse experience I ever had, the bell hop guys are the more professional in the entire hotel, I feel like I threw my money away going to this hotel, to the point I don’t even want to remember the name of it, very disappointed. Bd aware the hotel doesn’t look in reality like it does look in pictures, very small areas and pools , animation is horrible , I don’t know if the management of the hotel that I’m they don’t care or is the staff that are not well oriented.
Comment from Hotel Management
May 25, 2023 by Rachidi Yasser. Guest relation Manager, Hotel Management
We thank you for your comments and apologize for the elements that did not gave you satisfaction.Likely your opinion doesn’t reflect the reality of our facility either, with over 6 hectares total surface, you can be sure that the swimming pools in our resort are big enough (3 of them).Also, not sure if in 2 days in The Radisson Blu Resort Beach Saidia you can have a clear idea about the culinary variety that we offer to our customers, do not forget that in addition to the buffet where we serve international cuisine, we have 3 themed restaurants (Moroccan, Spanish and Asian specialties).We hope to have the opportunity to influence your perception in a positive way for your next visit to Saidia.
by A traveller
Posted Sep. 25, 2022 on Expedia
I had a pleasant stay at this wonderful property, thanks to;
Nice beach, clean air and great service.
I would recommend this property for its good value.
Comment from Hotel Management
Oct. 8, 2022 by GR, Hotel Management
Dear Karim,We are pleased that you enjoyed your stay at Radisson Blu Resort, Saidia Beach, and thank you for your excellent testimony.Thank you very much for the recommendation. We look forward to your return shortly.Best regards,Guest Relation Department
by A traveller
Posted Aug. 4, 2022 on Hotels
Comment from Hotel Management
Aug. 5, 2022 by DD, Hotel Management
Bonjour Benchagra,
Nous vous remercions pour votre visite et pour votre évaluation des services du Radisson Blu Resort, Saïdia Beach et nous espérons vous revoir dans un proche avenir.
Bien cordialement,
Denis J. Dernault
Directeur Général
by A traveller
Posted Jun. 3, 2022 on Expedia
Great location and superb service made my stay enjoyable.
Also meals were exquisite.
I definitely recommend this place as a really nice getaway!
Comment from Hotel Management
Jun. 12, 2022 by DD, Hotel Management
Dear Karim,
We are grateful for your kind words here to acknowledge the services you have experienced.
We look forward to welcoming you back before too long.
Kind regards,
Denis J. Dernault
General Manager
by A traveller from Montreal
Posted Aug. 7, 2018 on Expedia
Dirty Rooms... mosquitoes on the walls ... either stuck on the wall or splattered in the walls. blood on the floor in some instances ...
The staff doesn’t care about our presence ... seems to be doing us a favor more than service.
Food was mostly bland .. or cold ... despite many choices available.
Same problem as every other hotel in Morocco... great location and property but terribly run and terrible customer service.
These should be given to hotel management groups with experience...
Comment from Hotel Management
Sep. 27, 2018 by Tarik Zerouali - Revenue Manager, Hotel Management
Dear MK,
Thank you for taking the time to share your experience about Melia Saidia Beach.
We sincerely regret that your stay did not meet your expectations. Please accept our sincerest apologies for the issues you met. Your experience doesn't reflect the high standards for which our hotel is known.Be assured that our devoted staff continously strives to provide our customers with best services and best food quality.
Hope that you will give us the opportunity to show you that we can also achieve excellence during a next trip in Saidia.
by A traveller
Posted Aug. 3, 2018 on Expedia
Not a 5 star at all. Staff runs from you when you ask them for drinks. No follow up. There were ants infestation outside my room and it took 3 calls fo have it fixed.
Comment from Hotel Management
Dec. 12, 2019 by Arthur Leopold Leleu, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback.
We indeed regret if you did not enjoy your experience with us but be assured that we shared your comments to our teams to keep on improving the quality of our service.
We look forward to welcoming you again soon,
Best regards,
Arthur Leopold Leleu
Guest Experience Manager
by A traveller
Posted Aug. 25, 2023 on Expedia
El hotel no vale nada servicio muy mal y comida tampoco ese hotel no vale para nada
Comment from Hotel Management
Oct. 11, 2023 by Rachidi Yasser. , Hotel Management
Hola señor,En primer lugar, nos gustaría agradecerle por elegir el Hotel Radisson Blu Resorts para su estancia en Saidia y por compartir sus comentarios.Tenemos en cuenta sus observaciones y lamentamos los aspectos que no cumplieron con sus expectativas. Nuestro hotel definitivamente vale mucho y mucho más de lo que refleja la experiencia que nos ha transmitido.Nuestro único objetivo es satisfacerlo, y esperamos poder convencerlo aún más durante su próxima estancia entre nosotros en Radisson Blu Resorts Saidia.Gerente de Relaciones con los Huéspedes.
by A traveller
Posted Aug. 24, 2023 on Expedia
Comment from Hotel Management
Oct. 11, 2023 by Rachidi Yasser., Hotel Management
Dear Guest,We highly value the time you dedicated to sharing your feedback on your experience at Radisson Blu Resort Saidia.Our primary aim is to ensure your satisfaction, and we look forward to reaffirming this during your next visit to Radisson Blu Resorts Saidia.Guest Relations Manager.
by A traveller
Posted Aug. 4, 2023 on Hotels
by A traveller
Posted Aug. 4, 2023 on Expedia
