Ratings based on 268 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Quick stay

Posted Oct. 27, 2023 on Hotels
Quick stay moving north
3 out of 5
by A traveller

Posted Aug. 14, 2023 on Expedia
This is potentially a perfect place to stop over. Close to the motorway and close to the beautiful town of St.Flour. But we were sold a breakfast on arrival and no one turned up to prepare it until 8:10 by which time many guests were leaving annoyed that they had not had breakfast and were now late to start their journey. I saw a very young person arrive at 8:10. She was unable to give me a card refund and said she would post me a cheque. I don't expect to see the cheque. The coffee machine in the lobby was also broken. If these things had operated normally I would have been impressed with this little place who are dog friendly and good value for price.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 17, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 2, 2023 on Hotels
1 out of 5
by A traveller

Posted Aug. 20, 2022 on Expedia
I booked this hotel knowing that the check in was until 8pm however I used the Expedia “Contact” button to request a late check in. The options were given in 2 hour slots - I selected 8- 10pm. I also messaged asking the property if the rooms had AC or fans. Neither request was acknowledged. As I had paid and been charged and the booking confirmed by Expedia, my family and I tuned up at the hotel after a 12hour drive from Spain to find it all locked up and no entry possible. Absolutely furious with both The Brit Hotel and Expedia and will never use either of them again.
5 out of 5
by A traveller

Lovely, will come again

Posted Oct. 22, 2021 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 2, 2021 on Hotels
3 out of 5
by A traveller

Posted May 3, 2021 on Hotels
Bearing in mind we arrived on a bank holiday and in the middle of a pandemic we were grateful to find somewhere open. We managed the self checkin outside and were very relieved when the door opened. After seeing some attractive double rooms on the website I think we were given the worse one in an empty hotel. The breakfast room was still closed when we left around 9.30 am. The room was certainly in need of an update and the toilet needed a good amount of bleach. The carpet in the room and on the stairs needed a vacuum. The bed was very comfortable and the bedding was spotlessly clean. The shower although ancient worked well. The hotel is in a very good position being both near the motorway and Saint Flour. Once all the rooms are upgraded it will be a very pleasant hotel.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 23, 2019 on Expedia
4 out of 5
Recommended
for Everyone
by A traveller

Overnight stop

Posted Jan. 17, 2017 on Expedia
Good value for money. Comfortable bed for our overnight stop.