Note fondée sur 209 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024
Great location, walking distance to beach and town!
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear Beth, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to provide feedback about your experience. We are thrilled to know, you had a good time here with us. We strive to make each stay as pleasant and comfortable as possible. And it was a pleasure to have you and your family as our guests and we look forward to creating more memorable experiences with you. Again, thank you for sharing your valuable comments & ratings. Regards
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear Vytautas, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to provide feedback about your experience. We are thrilled to know you had a great time here with us. It was a pleasure to have you and your family as our guests and we look forward to creating more memorable experiences with you. Again, thank you for sharing your valuable ratings. Regards
par un voyageur
Publié le 7 mars 2024 sur Expedia
On a 2 day stay, no housekeeping was available, the toilet took 2 to 3 attempts to flush.
The room had a strong bad odor, I did enjoy the shower though.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear Michael, Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for the inconvinience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take guest ratings and feedback seriously to make the necessary changes so that we can provide a better experience in the future. We hope you will give us a chance by staying with us again to provide a great experience for you & your family and to show you that your unsatisfactory stay was an exception. Thank you again for taking your valuable time to share your experience. Regards
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear Aidan, Thank you for choosing Silver Beach Hotel St. Joseph for your stay and for taking the time to provide feedback about your experience. We would like to start by apologizing for your inconvenience during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Your feedback provides us with an opportunity to improve our services. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your valuable ratings. Regards,
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear Pamela, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to rate your experience. We are thrilled to know you had a great time here with us. It was a pleasure to have you & your family as our guests. Our guest ratings & feedback help us make the necessary changes to provide a perfect experience in the future. We look forward to creating more memorable experiences with you. Again, thank you for taking out your valuable time to rate us. Regards
par un voyageur
Average
Publié le 13 févr. 2024 sur HotelsCold cold water for morning shower
Commentaires de Gestion de l’hôtel
21 mars 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear Todd, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for the inconvinience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take guest ratings and feedback seriously to make the necessary changes so that we can provide a better experience in the future. We hope you will give us a chance by staying with us again to provide a great experience for you & your family and to show you that your unsatisfactory stay was an exception. Thank you again for taking your valuable time to share your experience. Regards
par un voyageur
Publié le 4 févr. 2024 sur Expedia
The pool was drained and blocked by boxes of crap. The hotel had rolled up carpets, bags of concrete, and random matresses thrown into a room that was padlocked and was supposed to be the bar or restaurant. At check in we decided this was all a sham and left after canceling. If Expedia does not issue us a full refund we will contact the BBB.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear William, Thank you for choosing Silver Beach Hotel St. Joseph and we appreciate you for taking the time to provide your feedback. I would like to start by apologizing to you for the inconvinience you faced. We are working on the renovation plan for updating our pool that is the reason we have our pool closed for the time being and just to clarify under the new ownership we never had a bar. We strive to make each stay as pleasant and comfortable as possible for all the guests and even though you had a prepaid booking where the reservation policy states that a full or partial amount will be charged depending on the cancellation period, our staff helped you with a same day cancellation as well. Also just to give you a better idea of the location and our property we are located in downtown St. Joseph, where you will get the beach & an ample number of great bar options at walking distance, at the most pocket-friendly room rate with free breakfast and parking. We hope in the future you will allow us to provide a great experience for you & your family by staying with us. Thank you again for taking your valuable time to share your view. Regards
par un voyageur de Greenfield
Publié le 24 janv. 2024 sur Expedia
Older but looked liked renovations were in the works. It was still clean and comfy. Great location and very affordable! Perfect for our needs
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear Sherry,Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously so that we can make the necessary changes to provide a better experience in the future.We hope you will give us a chance by staying with us again.Again, thank you for sharing your valuable commentsRegards
par un voyageur
Family
Publié le 8 janv. 2024 sur HotelsThe employee at the front desk was so very nice and helpful made my stay so much better.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear Cheryl, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to provide feedback about your experience. We are thrilled to know you had a good time here with us. It was a pleasure to have you & your family as our guests and we look forward to creating more memorable experiences with you. Again, thank you for sharing your valuable comments Regards
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Unbeknownst to us, the hotel is under renovations, so the pool wasn’t useable. That was disappointing. But the staff was very nice.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Silver Beach Hotel, Gestion de l’hôtel
Dear Molly, Thank you for choosing Silver Beach Hotel St. Joseph for your stay and for taking the time to provide feedback about your experience. We would like to start by apologizing to you for the inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Your feedback provides us with an opportunity to improve our services. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your valuable comments. Regards,
