Ratings based on 382 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Jul. 31, 2023 on Hotels
Stayed here on long drive UK to Spain. Very average. Rooms need modernising and fixing up. Rooms not worth more than €50 a night. Very overpriced in height of summer.
5 out of 5
by A traveller

Excellent hotel

Posted Oct. 1, 2018 on Hotels
Excellent stay on our way back from Spain to UK. Bed/pillows super comfy!! Everything you need and more will definitely stay again.
4 out of 5
by eileen from Los Alcazares.

Will return.

Posted Aug. 30, 2016 on Hotels
Great apartments, all we could have wanted in a lovely setting.A kettle would have been great and needed AC.
4 out of 5
by Andrew from Swansea

Decent hotel if your on a budget.

Posted Aug. 9, 2015 on Hotels
Decent budget hotel. It is old but clean,comfortable and well kept. Only stayed for one night and would be happy to stay again.
5 out of 5
by A traveller

Posted Jul. 4, 2015 on Hotels
Very good
Comment from Hotel Management
Jul. 10, 2015 by Groupe CERISE, Hotel Management
Dear Guest, Thank you very much for this grade. See you soon in Saint-Paul-Lès-Dax! Best regards. The Cerise Staff.
3 out of 5
Recommended
for Everyone
by A traveller from South Carolina

Rooms

Posted Jun. 25, 2015 on Expedia
Pros: Friendly staff - Breakfast fine
Cons: Again state of carpeting in rooms
Location: at a very good location close to lake and town
Generally speaking the rooms were clean but carpeting on the floor should be removed and replaced by new one as it was old, faded and even stained
Comment from Hotel Management
Jul. 2, 2015 by L'équipe Cerise, Hotel Management
Dear Micheline, Thank you for your constructive review. We are happy to read that you enjoyed our location, breakfast, and staff. We took good note of your suggestion to replace the carpets. We really hope to welcome you again at Les Jardins du Lac. Best Regards. The Cerise Staff.
4 out of 5
by Hannah from Crowborough

Nice relaxing hotel

Posted Jun. 20, 2015 on Hotels
The hotel staff were very friendly. The room was nice, and the bed comfortable. However, there were a few things that were not quite right that could have easily been fixed, for example, the shower holder was missing the part that screws the shower into a certain position, which meant when the shower pressure got to a certain point, the shower head would move up all of a sudden. There was also a light that was not working, which probably just needed a replacement bulb.
4 out of 5
Recommended
for Everyone
by A traveller from New Zealand

Nice location

Posted May 6, 2015 on Expedia
Poor on bathroom towels, very thin and only two, no hand or face towels . Room enough with seperate bedroom and kitchen.
4 out of 5
by Anthony from Praia da Luz

More than adequate

Posted May 5, 2015 on Hotels
Very friendly staff on reception. Hotel was placed on the Lake in St Paul les Dax. No restaurant opn when we stayed there but a walk round the lake solved the problem of where to eat. Breakfast was excellent for a small French hotel and the stay was good value for money. It seems to be owned by a chain now and it may be that they will spend some money tidying the outside up. It looks a little tired but don't let this put you off staying there.
4 out of 5
by Mayners from uk

convenient for families

Posted Aug. 21, 2014 on Hotels
Lovely location in nice neighbourhood, nearby lake picturesque. Kitchenette had some basic equipment missing eg knives, but otherwise very handy.