Note fondée sur 322 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 déc. 2023 sur Wotif
Lovely room, central location and plenty of parking, the only downside was that our room was not well insulated for noise from the hallway or adjoining rooms.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Callum, Gestion de l’hôtel
Good Afternoon Gary, Thank you for taking the time to leave us a response, we really appreciate your feedback. I'll be sure to pass on your comments to the team. We look forward to welcoming you back on your next trip to Sale! Kind Regards, Callum & The Team at Quest Sale
par un voyageur
Publié le 25 sept. 2023 sur Expedia
par un voyageur
Publié le 8 juill. 2023 sur Expedia
Room small. Could hear everything in the adjoining room including his 4am phone conference.
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Bec - Front Office Reception Manager, Gestion de l’hôtel
Good Afternoon John, Thank you for taking the time to leave us a response. We are sorry to hear you were left dissatisfied with your stay on this occasion due to the noise from the adjoining room. We are hoping to resolve this noise issue in our next refurb. Thank you again for your feedback, I will be sure to pass your comments on the the team. Kind Regards, Bec & The Team at Quest Sale
par un voyageur
Publié le 19 juin 2023 sur Hotels
par un voyageur
Publié le 11 avr. 2023 sur Expedia
par un voyageur
Publié le 25 mars 2023 sur Expedia
par un voyageur
Publié le 9 janv. 2023 sur Expedia
par un voyageur
Publié le 22 déc. 2022 sur Expedia
My studio unit had everything I needed to cook dinner, so very handy. It was an adjoining room, so unfortunately I could hear a crying baby and talking from the other side of the door, so this type of room would not be good for a light sleeper depending who is on the other side (I turned on the bathroom fan for white noise and it blocked out most of it).
I ranked the communication as less than excellent only because I found it to be overly complicated - email asking you to pre-check in, then a text asking about my arrival time (even though I indicated it on the pre-check that morning), had to call the property using international mobile roaming minutes to ensure I would be able to check in as they didn't specify what time reception closes in their text message - if the email/text had simply said 'call us if you will arrive after 8pm' all would have been avoided.
When I mentioned this at reception, the woman at the desk (Harper, I believe) was very understanding and even came over a little later with a note and some chocolate to apologize for the inconvenience - a very nice, professional touch (particularly as it was not her fault, it's the property's silly over-the-top process).
Commentaires de Gestion de l’hôtel
28 déc. 2022 par Bec - Front Office Reception Manager, Gestion de l’hôtel
Dear Dawn,Thank you for choosing to stay at Quest Sale. We appreciate you taking the time to share your feedback. I am pleased that you found the room suitable for your cooking needs. However, I am sorry to hear you were dissatisfied with the noise from the interconnecting room and found the pre arrival communication to be confusing. I have passed this on to our management team.At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsBec & The Team at Quest Sale
par un voyageur
A good place to stay
Publié le 30 nov. 2022 sur HotelsAll good for 3 night stay
Commentaires de Gestion de l’hôtel
5 déc. 2022 par Bec - Front Office Reception, Gestion de l’hôtel
Dear David,Thank you for providing feedback about your stay at Quest Sale. I’m thrilled that you had an overall pleasant stay with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Bec & The Team at Quest Sale
par un voyageur
Publié le 19 nov. 2022 sur Wotif
