Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2019 par Bonnie, Gestion de l’hôtel
Thank you for taking the time to survey your stay. We apologize that your stay was anything less than a 5/5. We are working to ensure that all of our guests enjoy our hotel accommodations.
par un voyageur
Publié le 30 mai 2018 sur Hotels
par alain-claude de Agde
super mais peu de services
Publié le 14 juin 2016 sur Hotelsj'ai cherché une chambre de bon prix et de bons services pour quelques jours à Salem. J'ai trouvé ce concept plutôt nouveau: pas de ménage en semaine donc tranquilité assurée dans une chambre réduite d'un tiers à un prix défiant toute concurrence: que demander de plus!
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Sticky floor, you can hear noises.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par OnielRediresponse Specialist, Gestion de l’hôtel
Hi Aivie,Thank you for taking the time to write a review of your stay at the HomeTowne Studios by Red Roof Salem, OR. Please accept our most sincere apologies for any inconvenience caused by the room you were assigned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Isaac,I sincerely apologize that your stay at our HomeTowne Studios Salem OR didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 févr. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Balraj, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS SALEM OR and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 févr. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Jose, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS SALEM OR and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 8 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Michelle,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management
par un voyageur
Publié le 30 déc. 2023 sur Expedia
All good
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Timothy, Thank you for taking a moment to complete our survey from your recent stay at the HomeTowne Studios by Red Roof Salem, OR. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red roof team as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 28 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Stephen, The staff at the HomeTowne Studios by Red Roof Salem, OR and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
