Ratings based on 935 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 19, 2024
The beds are very comfortable and the room was good. They need more towels in the bathroom ( only had one large towel set for a two queen bed room).
Comment from Hotel Management
May 20, 2024 by Hotel Manager , Hotel Management
Dear Brenda,Thank you for your feedback! We're pleased to hear that you found our beds very comfortable and enjoyed your room. We apologize for the inconvenience regarding the number of towels in the bathroom. Your feedback is important, and we will address this issue to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to welcome you back for another great stay.Sincerely, Hotel Manager
by A traveller
Posted Feb. 25, 2024 on Expedia
Friendly
Comment from Hotel Management
Feb. 26, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback regarding our friendly service. We're delighted to hear that you had a pleasant experience with us. Providing excellent hospitality is our goal, and we're glad that our team made your stay enjoyable. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Hotel Manager, Hotel Management
Dear Janice,Thank you so much for the perfect 10/10 rating! We're thrilled to receive such positive feedback. It's a great honor to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Hotel Manager, Hotel Management
Dear Sharon,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 5, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager
by A traveller
Posted Feb. 14, 2024 on Expedia
Front desk staff was personable and helpful in several ways. Bed was comfy. TV was awful, but we brought books to read, so no sweat. Good price.
Comment from Hotel Management
Feb. 16, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback about your recent stay. We're delighted to hear that our front desk staff was personable and helpful and that you found the bed comfy. We apologize for any inconvenience with the TV. We appreciate your understanding and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager
by A traveller
Posted Feb. 12, 2024 on Expedia
room was okay but no instructions on how to operate TV. A lot of noise in the hallway, and someone was vacuuming the hallway. The bed was worn out on the left side, just not a good stay, Maybe should have went to a Motel 6, it may have been better. First time I have been to a Howard Johnson in years, I think they where right up there with Best Westener, but not any more. Will not stay at another
Comment from Hotel Management
Feb. 13, 2024 by Hotel Manager, Hotel Management
Dear Kerry,Thank you for providing your feedback. We apologize for the negative aspects of your stay that impacted your overall experience. We value your input and will work diligently to address the issues you have raised. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager
by A traveller
Posted Feb. 11, 2024 on Expedia
A good place to stay nothing fancy but it covers your needs, breakfast ok. Clean. I wish they had a source of protein for breakfast eggs (boiled) peanut butter, and just a little bit stronger coffee it was very very light, and I don’t drink strong coffee.
Comment from Hotel Management
Feb. 12, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us and for your kind words regarding our accommodations and cleanliness. We appreciate your feedback regarding breakfast options, and we'll certainly consider it to enhance our offerings. We look forward to welcoming you back soon.Sincerely, Hotel Manager
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 3, 2024 by Hotel Manager, Hotel Management
Dear Marisela,Thank you for the 10 out of 10 rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.SincerelyHotel Manager
by A traveller
Posted Feb. 2, 2024 on Expedia
It obviously is an older hotel. You could hear people in other rooms talking. The breakfast they offer is probably the worst I've encountered as there was very little to choose from. In addition, the TV was hooked up to some streaming service and it was difficult to find anything to watch.
On the plus side, the water pressure in the shower was great.
Comment from Hotel Management
Feb. 3, 2024 by Hotel Manager, Hotel Management
Dear Mike,Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience.Sincerely,Hotel Manager
by A traveller
Posted Jan. 31, 2024 on Expedia
It's fine during the day, but in the evening there's loud people going up and down the halls yelling. Walls are so thin you hear everything in everyones room. Floors not cleaned when houskeeping comes in, and there was further proof when my dogs bone slid under a nighstand, and I found drug paraphernalia from whoever stayed before. First night here there was a homeless guy hanging out at a side exit door until late. The longer you stay the lazier the houskeeping staff gets. Check in was fine though.
Comment from Hotel Management
Feb. 1, 2024 by Hotel Manager, Hotel Management
Dear Dawn,Thank you for your feedback. We're deeply sorry for the disruptions and cleanliness issues you've encountered during your stay. Your experience does not reflect our standards, and we're committed to addressing these issues promptly. We'll reinforce our housekeeping protocols and take steps to ensure a peaceful environment for all guests. We hope to welcome you again soon.Sincerely, Hotel Manager
