Note fondée sur 562 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 déc. 2019 sur Hotels
par un voyageur
Excellent hôtel près de l'aéroport
Publié le 27 juill. 2015 sur HotelsTrès agréablement surpris par cet hôtel, pas très cher et pourtant proposant un service de qualité : chambre magnifique. Seul bémol : pas de petit déjeuner, contrairement à ce qui peut être indiqué au moment de la réservation !
par un voyageur
Publié le 30 avr. 2024
Commentaires de Gestion de l’hôtel
21 mai 2024 par Customer Service, Gestion de l’hôtel
Keith, thank you for rating your stay at Sonesta Simply Suites Salt Lake City Airport. We're delighted you had a positive experience. We're looking forward to welcoming you back in the future!
par un voyageur
Publié le 26 mars 2024
Was good. Would stay again. A little older but clean compared to other places. Had the 2 bed suite and was very spacious. Had to turn in used towels to get new ones which was different. No maid service unless you’ve been there a week which is also different.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Customer Service, Gestion de l’hôtel
Hughette, thank you for your comments about your stay. It's encouraging to know you found our accommodations both clean and roomy. We appreciate your understanding towards our unique linen service, aimed to minimize disturbances and uphold guest privacy. Your insights will be valuable as we strive to enhance our guest experience for future visits. Looking forward to welcoming you back.
par un voyageur
Super friendly
Publié le 11 févr. 2024 sur HotelsThis was my first stay at Sonesta Simply Suites; the service was great and the room was very comfortable. There was an issue with the airport shuttle, so the hotel arranged an Uber to and from the hotel for me, which I thought was so nice of them. The room was simple, but clean. Sheets were super soft and the pillows were cozy. This is a no-frills room, really just the basics plus a kitchenette. However I will certainly be back for another stay in the near future.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Customer Service, Gestion de l’hôtel
Leslie, it's wonderful to hear that your first experience at Sonesta Simply Suites Salt Lake City Airport was a positive one. We're pleased that our cozy accommodations and accommodating service contributed to your comfort. We've noted your appreciation of our transportation arrangements and clean, simple, yet well-equipped rooms. Our team members are attentive to providing guest experiences that exceed expectations, and it's gratifying to learn that we succeeded with your visit. We eagerly anticipate your return for another delightful stay in the future.
par un voyageur
Rooms are clean but overall, SO LOUD
Publié le 9 févr. 2024 sur HotelsThis hotel is packed at all hours, and LOUD. People partying outside your window in the parking lot late at night. And when people wake up at 4 am to get ready for work, it is so loud that for a minute you think they're actually in the room with you. Showers sound like they're in your room. The condition of the room was much nicer than I thought by the shabbiness of the hallways. All in all, I did not get any sleep for the two nights I was there and will not be back.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Customer Service, Gestion de l’hôtel
Glenna, we're saddened to hear about your recent experience with noise disturbances during your stay and that it led to unrestful nights. We strive to provide a peaceful environment for all our guests, so we're sorry you did not experience this. It's great to hear the room itself was a pleasant surprise compared to your initial impressions. Your feedback is invaluable for improvements. We hope there's a chance to welcome you back and regain your trust.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Air fresheners were very strong. Hotel very outdated and in poor condition.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Customer Service, Gestion de l’hôtel
Elizabeth, we appreciate your feedback regarding your recent stay. We regret to hear about your discomfort due to the scent in the hotel. Regarding the condition of the property, our team constantly strives to provide a comfortable atmosphere and we're actively making improvements. Your comments will be taken into consideration as we continue our efforts to enhance guest satisfaction.
par un voyageur
Publié le 6 févr. 2024 sur Expedia
The front desk employee, Tristiana was ver helpful
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Customer Service, Gestion de l’hôtel
Emi, it's delightful to learn that Tristiana, one of our team members, was able to assist you effectively at the front desk of Sonesta Simply Suites Salt Lake City Airport. Our team always strives to provide exceptional service for our valued guests. We look forward to hosting you again in the future.
par un voyageur
Publié le 3 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Customer Service, Gestion de l’hôtel
Mariah, thank you for choosing the Sonesta Simply Suites Salt Lake City Airport. Your rating indicates that you had a good stay with us and we truly appreciate it. In order to make your future visits even more enjoyable, please feel free to share more detailed feedback. We're looking forward to welcoming you back soon.
par un voyageur
Publié le 3 févr. 2024 sur Expedia
The rooms are spacious, clean and efficient. The free bus to the airport is very helpful.
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Customer Service, Gestion de l’hôtel
Helen, it's wonderful to hear that you appreciated the roominess and cleanliness of the Sonesta Simply Suites Salt Lake City Airport, as well as the efficiency of our services. We're delighted that our complimentary airport shuttle made your stay even more convenient. We look forward to welcoming you back next time you're in the area.
