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Crowne Plaza San Antonio Airport by IHG

3.5 star property
3.5-star hotel near North Star Mall

Choose dates to view prices

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Property amenity
Lobby sitting area
Interior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
1111 NE Loop 410, San Antonio, TX, 78209
  • Place, North Star Mall
    ‪3 min drive‬
  • Place, Alamo Quarry Market
    ‪3 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.2 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(82 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Room amenity

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

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About the area

San Antonio

Uptown stay.Your stay at this Uptown hotel places you within 3 miles (5 km) of CHRISTUS Santa Rosa Hospital - Alamo Heights and North Star Mall. Quarry Golf Club and Alamo Quarry Market are also within 3 miles (5 km).

What's nearby

  • North Star Mall - 3 min drive - 4.5 km
  • Alamo Quarry Market - 3 min drive - 4.9 km
  • San Antonio Zoo and Aquarium - 6 min drive - 9.4 km
  • Morgan's Wonderland - 7 min drive - 10.1 km
  • River Walk - 11 min drive - 15.4 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Bill Miller Bar-B-Q - ‬6 min walk
  • ‪Theory Coffee Company - ‬6 min walk
  • ‪Taco Palenque - ‬15 min walk
  • ‪Cabo Bob’s - ‬9 min walk
  • ‪Zito's Deli - ‬11 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

3.5-star hotel near North Star Mall
Crowne Plaza San Antonio Airport by IHG offers its guests a health club and a hot tub. There's a restaurant on site. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A library, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star San Antonio hotel is smoke free.

  • 224 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Free airport shuttle
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Reviews

Crowne Plaza San Antonio Airport by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 792 out of 1386 reviews
Rating 8 - Good. 265 out of 1386 reviews
Rating 6 - Okay. 144 out of 1386 reviews
Rating 4 - Poor. 82 out of 1386 reviews
Rating 2 - Terrible. 103 out of 1386 reviews

Reviews

2/10 Terrible

STEVEN, Corpus Christi

Disliked: Cleanliness, staff & service, property conditions & facilities
Despite pre payment we could not stay here. I will receive my full amount of payment refunded. We asked for a quiet room at the back. We were given one having I410. Then it was on the 10th floor and i went to the elevator to go down. The light never came on and the elevator never came. Down the stairs! Unbelievable. Totally sketchy.
Stayed 1 night in Oct 2025

8/10 Good

Diona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly!
Stayed 2 nights in Jun 2025

10/10 Excellent

Nissrine

Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, the room was clean, We went for basics training graduation and it was a 15 drive
Stayed 3 nights in Jul 2025

4/10 Poor

Leil

Liked: Cleanliness
The staff at this hotel were outstanding - very caring. I especially commend Maria, at the front desk and Steve, the shuttle driver. They made my days there! The reason I gave this hotel two stars was because the elevators were a big problem! The first day my friend and I couldn't get an elevator to respond when we pushed the button. The next day when I was supposed to meet friends, I got stuck on the elevator for at least 20 minutes & it got HOT! I vowed not to get back on that elevator, but when I was checking out at 5:45 a.m., it was the only elevator that would respond. Afraid to miss my flight, I got on. I was relieved when the elevator moved to the first floor, but then it stopped. Luckily, it then moved to the 6th floor where the door opened. Well, I got off! I had a plane to catch! The maintenance man had to come get me and help me with my luggage. He saved the day! The staff was great. The room was clean and the showers had great pressure!
Stayed 5 nights in Jun 2025

2/10 Terrible

Sophia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what was on the pictures before I booked definitely catfished me
Stayed 1 night in Jun 2025

10/10 Excellent

Essenam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mikaela

Stayed 1 night in Jun 2025

2/10 Terrible

Yngri

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like much about it. The room always smell, the pool was dirty, the room services was mediocrity. It’s wasn’t a pleasant staying for me or my kids.
Stayed 7 nights in Jun 2025

4/10 Poor

Rafael

Disliked: Amenities
Outdated. They charge for bkfast! Not worth it.
Stayed 1 night in Jun 2025

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, room comfort

Ac not cold

Everything was good but the AC was not good it was not cooling the room the right way it was kinda hot l!
Stayed 2 nights in Jun 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person very attentive
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good .
Stayed 1 night in Jun 2025

10/10 Excellent

Rocio

Stayed 1 night in Jun 2025

8/10 Good

Edgar

Business traveller, Travelled with family
Stayed 1 night in Jun 2025

4/10 Poor

CHRISTIAN

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, not clean, very loud airport is behind the hotel
Stayed 8 nights in Jun 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
It was an amazing experience where the staff was very supportive and helpful from the moment we got there, Michelle helped a lot along with the rest of the reception team! Monti was also super helpful with the shuttle back and forth to our soccer tournament that was near by the hotel. We want to thank all the staff on behalf of our soccer team and club KWG FC Pumas!! Blessings
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole Marie

Stayed 2 nights in Jun 2025

6/10 Okay

Ricardo

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I stayed at 4th Floor, the condition of the walls and the paint looked unfinished, dirty carpet, either it was remodeled yet not finished or to be remodeled but esthetically needs serious improvement.
Stayed 1 night in Jun 2025

10/10 Excellent

charles

Stayed 4 nights in Jun 2025

8/10 Good

Rodolfo, Springtt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025