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DoubleTree by Hilton San Antonio Airport

3.5 star property
3.5-star hotel near North Star Mall

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Photo gallery for DoubleTree by Hilton San Antonio Airport

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Bar (on property)
Lobby
View from room
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Breakfast available
  • Pool

Explore the area

View in a map
611 NW Loop 410, San Antonio, TX, 78216
  • Place, North Star Mall
    ‪8 min walk‬
  • Place, Alamo
    ‪11 min drive‬
  • Place, River Walk
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(45 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

LCD TV, pay movies, MP3 dock

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Bathtub (Mobillty/Hearing)

LCD TV, pay movies, MP3 dock

Studio Suite, 1 King Bed, Bathtub (Mobillty/Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

San Antonio

Near the airport.Stay at this San Antonio hotel and you'll be within 9 miles (15 km) of San Antonio River and River Walk. Also within 9 miles (15 km) are Market Square and Alamo.

What's nearby

  • North Star Mall - 8 min walk - 0.8 km
  • Alamo - 11 min drive - 15.8 km
  • River Walk - 11 min drive - 16.1 km
  • Henry B. González Convention Center - 11 min drive - 16.5 km
  • Market Square - 12 min drive - 16.1 km

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪QuikTrip - ‬4 min walk
  • ‪Shake Shack - ‬10 min walk
  • ‪Twin Peaks - ‬10 min walk
  • ‪Wild Goji Restaurant & Bar - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

DoubleTree by Hilton San Antonio Airport

3.5-star hotel near North Star Mall
DoubleTree by Hilton San Antonio Airport offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 15995 square feet (1486 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton San Antonio Airport. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star San Antonio hotel is smoke free.

  • 384 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 15995 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1981
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton San Antonio Airport offers 384 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Similar properties

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Crowne Plaza San Antonio Airport by IHG
  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free WiFi
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CA $131 total
includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 85 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Hollie

Travelled with family
Disliked: Staff & service, room comfort
Limited hot water. We were across from the elevators and it was so loud! The walls are thin so you heard everything!! Wont be staying again
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Wish the beds were bigger.
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with nice staff
Stayed 1 night in Jul 2025

8/10 Good

Joshual

Stayed 2 nights in Jul 2025

2/10 Terrible

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night liked it all, just the walk from parking to lobby a little long with luggage
Stayed 1 night in Jul 2025

4/10 Poor

Maria Linda

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Upon arrival as we entered the area around our room on twelfth floor we could smell a strong odor of cigarettes so we reported this with the manager on duty. She confirmed that management had an investigation prior to our arrival of renter smoking in his room. Later in the evening the people right next door to our room 1212 started blasting a stereo causing several rooms to bang on the ceilings and walls. The music would stop for a few minutes but would start up again throughout the night till 2 am. We couldn’t rest in comfort all night till morning where it started again. Management claimed they made contact with the room but it would just continue. We were tired all day for lack of sleep the next day at a grandsons party we arranged. I spoke with Lexi on our second day and upon discharging on Sunday morning. The Saturday evening was much better but only because the tenants had checked out Saturday morning. We understand that it is difficult to control the behavior of those whom stay at a hotel but we were caught off guard by the first nights stay. I asked Lexi if possible we could be refunded for one of two nights stay and thus this report was requested by her. This was the worst experience we have ever dealt with by far not to mention that the grounds outside were covered in trash and stayed in this condition both days. As Hilton Honors members, we would expect more.
Stayed 2 nights in Jul 2025

4/10 Poor

Heather

Disliked: Cleanliness, amenities
We paid for a 2 bed bedroom, I verified with property before arriving that we needed wheelchair accessable shower. When we got there then the hotel tells us we have to get a one bed room in order to have wheelchair accessable shower, when we specified that we needed a place for our child to sleep, they brought us a rollaway bed that literally felt like sleeping straight on a box spring! No comfort, no wifi included, limited dining...this place was horrible! The staff were friendly though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

syed

Stayed 1 night in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie

Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom were clean and all areas I been in were clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Pablo

Stayed 4 nights in Jul 2025

10/10 Excellent

Danni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Thelma

Stayed 1 night in Jul 2025

8/10 Good

courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jul 2025

8/10 Good

Nima

Stayed 1 night in Jul 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

ernesto

Stayed 2 nights in Jul 2025

8/10 Good

Lakeshia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Will stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kate

Stayed 2 nights in Jun 2025