Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
HOTEL IDÉALEMENT PLACÉ
Publié le 31 déc. 2018 sur HotelsHotel très sympa super bien situé, à 2 pas du centre ville et une quinzaine de minutes de la plage du pier. Chambre très spacieuse, lit king size plutôt confortable.Frigo et micro ondes.Très bonne réception du wifi.
Petit déjeuner correct , oeufs( trop cuits ), saucisses pour le salé , pancakes, english muffins, yaourts et fruits pour le sucré. Café et thé dans le hall tout au long de la journée.
Nombreuses places de parking offertes par l'hotel.
Je recommande vivement cet hotel et y retournerai lors de mes prochains séjours à San Clemente.
Commentaires de Gestion de l’hôtel
2 janv. 2019 par Katie, Gestion de l’hôtel
Cher client,
Merci pour vos merveilleux commentaires concernant notre hôtel. Nous sommes heureux que vous ayez apprécié notre offre de petit-déjeuner et notre emplacement au centre-ville de San Clemente. Nous espérons que vous reviendrez bientôt!
Cordialement,
Katie O'Donnell
chef de réception
La volare
par un voyageur
Great stay
Publié le 16 mars 2024 sur HotelsReally nice hotel in a safe area. Were in town for family vacation and had a great stay. Very quiet nice place. Large room was good for spreading out after long days on family excursions. Wish we took advantage of the nice place more but were out all day. Was worried about noise being right by the freeway but no problem at all
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jim S., Gestion de l’hôtel
Dear Jason,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Hotels.com community, it is greatly appreciated.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jim S., Gestion de l’hôtel
Dear Danielle,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Hotels.com community, it is greatly appreciated.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jim S., Gestion de l’hôtel
Dear Patricia,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Hotels.com community, it is greatly appreciated.
par un voyageur
Publié le 13 mars 2024 sur Expedia
The property is lovely and in a great location. Customer service was ok but the hot tub was cold which was really disappointing.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jim S., Gestion de l’hôtel
Dear Mark,Thank you for recommending the Volare Hotel. We are pleased that you enjoyed the Hotel, however, we are disappointed that you weren't able to enjoy the hot tub as it was under repair, and for that we sincerely apologize. I hope you will give us another opportunity to shine when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.
par un voyageur de Columbus
Publié le 12 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Jim S., Gestion de l’hôtel
Dear Stacia,Thank you for recommending the Volare Hotel. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Pros: great location to walk to and from hotel to shops, food, and entertainment. Lots to do near hotel. It is child and pet friendly. Budget friendly. It was also clean and the room was ready about an hour before the 4pm check in time. Free parking.
Coms: walls are too thin. We could hear our next door guests flushing the toilet and playing music while showering. Parking is limited and first come first serve. Also, parking spaces are tight, so SUVs and trucks beware. They have only one elevator. You have to remove the bathroom sink’s drain pop up or the sink won’t drain due to “poor design” from what the front desk worker told us. It was not something they fixed. The toilet handle broke off too, so toilet wasn’t flushing. Not something they fixed by the time we checked out. Lastly, we called the front desk a few times as things occurred and we were never able to reach them, so we had to show up in person to report the toilet handle issue or the sink not draining issue. When we showed up to talk to the front desk worker, he was sitting on the side just on his phone.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jim S., Gestion de l’hôtel
Dear Jacklyn,Thank you for sharing your comments and feedback with us and the Expedia community. It is always disappointing to hear when we haven't met our guest's expectations, and for that we sincerely apologize. I have shared your survey with our Director of Operations, Front Desk team, and Maintenance team, to ensure your comments have been addressed. I hope you will give us another opportunity to shine when your travels bring you back to beautiful San Clemente. Thank you again for your comments and feedback, it is greatly appreciated.
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jim S., Gestion de l’hôtel
Dear Chris,Thank you for recommending the Volare Hotel. We are always pleased to hear when a guest has had a great stay. We hope to see you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your feedback with us and the Hotels.com community, it is greatly appreciated.
par un voyageur
Publié le 8 mars 2024 sur Expedia
Great view from our room. Close to downtown lots of fun things to do. Beach is 15 min walk. However view is great! The only downside was lack of flexibility with checking in prior to 3 pm. We arrived at noon and provided our phone number never got a call.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jim S., Gestion de l’hôtel
Dear Colleen,Thank you for recommending the Volare. We are always pleased to hear when a guest has enjoyed their stay. I apologize for any inconvenience with your early check-in request. I hope you will visit us again soon when your travels bring you back to beautiful San Clemente. Thank you again for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Convenient location for the area! It was quiet and great customer service !
Commentaires de Gestion de l’hôtel
5 mars 2024 par Jim S., Gestion de l’hôtel
Dear Yalin,Thank you for recommending the Volare. We are always pleased to hear when a guest has had a great stay. We look forward to seeing you again soon when your travels bring you back to beautiful San Clemente. Thank you for sharing your comments and feedback with us and the Expedia community, it is greatly appreciated.
