Note fondée sur 971 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2024
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Jesus, thank you for choosing the Catamaran Resort Hotel and Spa and for your 5-star rating. The Catamaran is ramping up to summer with many unique, fun-filled activities and events, like Sunset Luaus, Movies on the Bay, self-guided scavenger hunts, our talking bird encounter, bike and water sport rentals, and Bahia Belle family cruises. We're glad you enjoyed your stay, and we look forward to welcoming you back.
par un voyageur de SPARTA
Publié le 4 mars 2024
great location
Commentaires de Gestion de l’hôtel
4 mars 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Joseph, nothing makes us happier than knowing you had a 5-star getaway at the Catamaran Resort Hotel and Spa. We hope you enjoyed our renowned service, pristine property, abundant activities, and delicious dining. It will be a pleasure to welcome you back soon.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
The resort was overall nice though the rooms are dated.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Dominic, thank you for choosing the Catamaran Resort Hotel and Spa. We appreciate your feedback. In keeping with our commitment to offer our guests welcoming and comfortable rooms, we recently completed a 147-room renovation and are currently refreshing the Tower rooms. We hope to have you back to experience one of our updated rooms soon.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Great 3 day weekend stay, food at Oceana was great. Coffee and smoothies at little coffee shop inside hotel was great also. The Greene smoothie was delicious. Will definitely be staying again. Everything was close in walking distance.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear William, thank you for selecting the Catamaran Resort Hotel and Spa. We appreciate you highlighting our prime location on Mission Bay, so close to shops, restaurants, and local attractions; Lava Java, and delicious dining at Oceana Coastal Kitchen. We love that you had a great vacation and that the Catamaran Resort Hotel and Spa was at the heart of it. Our team looks forward to welcoming you back for another memorable family getaway.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Bahia Resort Hotel, Gestion de l’hôtel
Dear guest, thank you for rating your stay. It's wonderful to know our staff left a positive impression with their prompt and professional service.Please come back and visit us again soon.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Tam, we are delighted by your 5-star review. Thank you for choosing the Catamaran Resort Hotel and Spa. We're happy that you had a memorable vacation and that the Catamaran was at the heart of it. We hope to welcome you back soon.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Rooms were nothing like advertised! Very outdated room & bathroom….smelt old and musty, dirty bathtub and drain did not work, TV in a horrible spot to the side, and room was extremely over priced!!! Will never stay here again and will not recommend this resort to friends.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Corinne, thank you for staying with us and sharing your visit. We strive to provide our guests with a great experience and we are sorry that we let you down in this way. Your comments have been shared with management. We hope you give us another chance in the future.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
People above us sounded like they were coming through the ceiling! Sounded like kids jumping
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Christina, thank you for staying with us. We strive to provide our guests with an excellent experience, and we apologize for any inconvenience this the noise may have caused. We hope to welcome you back for an improved visit in the future.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Pool heater not working
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Michael, thank you for your feedback. We are sorry to hear about the pool heater. We hope to welcome you back for a 5-star experience next time.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Catamaran Resort Hotel and Spa, Gestion de l’hôtel
Dear Gabriela, Thank you for the excellent rating of the Catamaran! We look forward to your next visit.
