Note fondée sur 458 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par - Anthony Reyes, Front Desk Supervisor , Gestion de l’hôtel
Mauri,Thank you for your positive review! We are so glad that you enjoyed your stay with us! We can't wait to welcome you back home again soon.Warm Regards,
par un voyageur
Great local place!
Publié le 16 févr. 2024 sur HotelsA very clean and updated property. The suite was perfect for my needs and the supplies provided in the kitchen were just right. The staff was extremely polite and helpful. The free breakfast looked generous and plentiful, although I did not partake. The fitness center was excellent as well with clean, updated and complete equipment and weights.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Anthony Reyes - Front Desk Supervisor , Gestion de l’hôtel
Dear guest,We are thrilled to hear that you enjoyed your suite and all the amenities we have to offer at our hotel. I am glad that our staff was able to make your experience a great one. We hope to welcome you back home soon!
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Anthony Reyes - Front Desk Supervisor , Gestion de l’hôtel
Hsin-Hung,Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
par un voyageur
Publié le 3 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Anthony Reyes - Front Desk Supervisor , Gestion de l’hôtel
Yong Mo,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Electronic Key was not readily available, bathroom supplies were low or out, room smelled musty.
Desk staff seemed to be having equipment difficulties.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Anthony Reyes - Front Desk Supervisor , Gestion de l’hôtel
George,We are sorry that your digital key was not available by the time of check-in and that your room did not meet needs. We strive to always provide the best possible experience to our guests and acknowledge that we fell short in this instance. We would love for you to give us another chance so we can make your next stay a great one!
par un voyageur
Publié le 18 janv. 2024 sur Expedia
Loved the breakfast options and the hot tub and pool area were great!
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Anthony Reyes - Front Desk Supervisor , Gestion de l’hôtel
Tonya,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We are glad to hear that you loved our breakfast options and our spa/pool area. We can't wait to welcome you back home again soon!
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 févr. 2024 par - Anthony Reyes, Front Desk Supervisor , Gestion de l’hôtel
Hi Aurora,We're so glad you enjoyed your stay with us! We hope you felt at home.
par un voyageur
Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Anthony Reyes - Front Desk Supervisor , Gestion de l’hôtel
Jennifer, We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope you felt at home during your stay with us. We hope to have you back with us soon!
par un voyageur
Publié le 14 janv. 2024 sur Hotels
The layout of the suite was great. Room was mostly separated from kitchen and living room, so there was plenty of space and privacy for my small family of 4.
Bathroom was nice, but water would sometimes drip from the showerhead and make loud “ping” sounds against the metal drain. We had to put a towel down to dampen the sound.
Carpet seems a bit old/used and there was trash behind the couch. Otherwise, suite was very clean.
Good variety of items for breakfast, but food ran out quick and it sometimes took a while to refill.
The lobby had a complimentary holiday gift wrapping station set up for Christmas. Nice touch!
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Anthony Reyes - Front Desk Supervisor , Gestion de l’hôtel
Kieu,I'm so sorry to hear about the issues regarding your suite. I have alerted my engineering and housekeeping team regarding the showerhead/carpet. We hope that you give us another chance so that we are able to make your next stay a great one!
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Anthony Reyes - Front Desk Supervisor , Gestion de l’hôtel
alexk,Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to welcome you back again and provide another outstanding experience.
