Overall, the property is adequate for San Francisco standards. This neighborhood has a lot of homeless activity and they were sleeping outside of our door when we woke up in the morning.
Great location, excellent bed, large clean bathroom. Bring earplugs, Gough is a noisy street due to traffic.
The staff-less check in was easy once I was able to get my code. When I confirmed our reservation by telephone, the person got my email address wrong. I wasnât able to reach a human to straighten it out until 2 hours before check in.
Everything was as promised. Although the room was small the large common are was great for computer work and relaxing. This is a great location; Hayes Valley is close to everything (including transportation). This was our second time in this location and we will likely return again.
Had to haul luggage two blocks because there was no where to park closer even to unload. There is no one available if you need anything other then a phone number and they are not on site. The room was extremely warm as there is no ac but we were there on a warm weekend. Other than that the small room was clean and comfortable. I would recommend staying if you are used to the area and do not need any help or assistance whatsoever.
Clean and comfortable rooms in a convenient location. Walkable to lots of dining options at all price points: Absinthe, Zuni, Loquat, Dumpling Home, Rich Table, Boulangerie, Souvla, Lers Ros, etc. Although a contactless inn, staff was always available and helpful by phone. My second visit and a great budget stay.
Extremely disappointed in this stay. I cannot believe Hotels is giving "Excellent" rating to this hotel. No reception, no service. No cleaning service. Everything through codes. When I entered the room there was a use kleenex on the floor. And the smell was awful. The guardian banged at my door twice at 7am bc he heard there might be some water leaking coming from my room (there was not). Would not recommend at all.