Park Pointe Hotel

2.0 star property
Hotel near San Francisco Bay in South San Francisco

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Photo gallery for Park Pointe Hotel

Lobby
Lobby
Property grounds
Meeting facility
Desk, blackout drapes, iron/ironing board, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, Cow Palace
    ‪7 min drive‬
  • Place, Golden Gate Park
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

South San Francisco

In South San Francisco .You'll be within 6 miles (10 km) of Cow Palace and 9 miles (15 km) of CuriOdyssey. Twin Peaks and Moscone Convention Center are within 12 miles (20 km).

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.2 km
  • The Shops at Tanforan - 3 min drive - 2.2 km
  • Cow Palace - 7 min drive - 8.6 km
  • Moscone Convention Center - 13 min drive - 18.9 km
  • Golden Gate Park - 17 min drive - 19.2 km

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Denny's - ‬7 min walk

About this property

Park Pointe Hotel

Hotel near San Francisco Bay in South San Francisco
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

  • 217 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1956
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 234 out of 1019 reviews
Rating 8 - Good. 136 out of 1019 reviews
Rating 6 - Okay. 151 out of 1019 reviews
Rating 4 - Poor. 162 out of 1019 reviews
Rating 2 - Terrible. 336 out of 1019 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Laura, CANYON COUNTRY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the site are misleading and do not show that the room doors are outside exposure.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpet is dirty, and the bathroom ventilation is dusty.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 5 nights in Jul 2025

2/10 Terrible

lon

Disliked: Staff & service, amenities, property conditions & facilities
When i arrived there was Noone in the lobby. I had to call someone fro. A number posted on window. Area is not great.
Stayed 1 night in Jul 2025

4/10 Poor

Kuldeep

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not family friendly

Hotel needs a major renovation. At night the area is very active and lots of shady stuff going on around the property. Not family friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
This property was very old and run down. The room smelt moldy and the carpets and chair looked and smelled like they hadn't been cleaned in years. I didn't even feel safe leaving my luggage there much less staying the night. Aftet a brief walk through, I immediately returned to the front desk and asked for a refund and proceed to find another hotel.
Stayed 1 night in Jul 2025

6/10 Okay

mele

Stayed 1 night in Jul 2025

4/10 Poor

Adam, Henderson

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not like what you see in the pictures. I thought property was abandoned when I pulled up. Carpets where bunching up, lights in bathroom were burned out and toilet seat was holding on by one bracket. But staff at the front desk were nice.
Stayed 1 night in Jul 2025

8/10 Good

Edward

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
I like the fact that it was convenient to a lot of stores around and to SFO but I didn't like is that the outside property was like just like gold and like I don't know it needs to be upgraded
Stayed 1 night in Jun 2025

10/10 Excellent

Mayerlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jessie Marie

Stayed 2 nights in Jun 2025

8/10 Good

Mariana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

JULIE ELAINE

Stayed 1 night in Jun 2025

2/10 Terrible

Sarzo

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 161 then switched to 344 due to poor bathtub water buildup by 6”. Second room had the same problem. Marijuana smell entered through bathroom vent from unit below (121). Also, upon check-in, I verified the Expedia quoted rate, staff acknowledged it’s the same. But the paperwork I signed showed “0”. I was told the rate will appear on receipt after checkout. During checkout another staff Florence couldn’t provide me with an itemized receipt. It showed “0.00”. He struggled for 20 minutes. I asked the manager Karen to contact me. After 4 hours I was contacted via email and a phone call. The taxes on receipt was much higher. She informed me to contact Expedia! She claimed she had no knowledge of my complaints about rooms, as her staff didn’t inform her or recorded it! An awful experience…
Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Stayed 2 nights in Jun 2025

2/10 Terrible

Danita

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid This Place at All Costs! Listen… this place is not it. As soon as we pulled into the parking lot and drove past some of the rooms, we instantly got that creepy, horror-movie vibe—you know, the kind where you scream at the screen, “Why would they even stay there?!” That’s exactly how we felt. My daughters were terrified to even get out of the car. The pictures on Expedia? I don’t know where those came from, but they definitely weren’t taken here. Nothing about this place matched what was advertised. I would have never booked this dump if the photos had been honest. Looking back, I should’ve trusted my gut when I got an email before check-in saying none of the amenities were available. That was the red flag I ignored. Believe me, I will absolutely be disputing this charge with my credit card company. This place needs to be removed from all booking sites. It’s unsafe, misleading, and disgusting. Stay far, far away.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Anthony

Disliked: Property conditions & facilities
The hotel was room was very small. The heater didn’t work as well. The area around the hotel was ok. The hotel looked very old. The ice machines didn’t not work either. In all not the best experience. I wouldn’t start
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was up to par except horrible lighting in the room and no hot water
Stayed 5 nights in Jun 2025

2/10 Terrible

Jaiden

Stayed 1 night in Jun 2025

4/10 Poor

Anshul

Travelled with family and small children
Disliked: Property conditions & facilities
Free parking but it was a motel setup not a hotel - wrong description
Stayed 1 night in Jun 2025

2/10 Terrible

Bash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. So Dirty, spider webs everywhere, no hot water. No microwave. Bad customer service.
Stayed 1 night in Jun 2025

6/10 Okay

Bruce

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service

No hot water

I wanted to like this hotel. Our room was cute and the beds were comfortable - but there was no hot water, apparently in the whole hotel! There is a room deposit that isn't returned when your stay is over but supposedly ,5 days after you leave. The floor rug had countless bumps and lumps. One of the bath towels had grease all over it.We only stayed 1 night - you can live with anything for a night, but I won't stay here again.
Stayed 1 night in Jun 2025