Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 14 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Stephane, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our services. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at Travelodge by Wyndham San Francisco Bay with the finest of our facilities and services!Best Regards,Customer Care Team
par un voyageur
Très bien.
Publié le 5 août 2023 sur HotelsTrès bon accueil. Et en plus en Français. Chambre spacieuse. Bonne literie. Hôtel bien placé à 15 minutes de pier 39,. et dans un quartier calme
Commentaires de Gestion de l’hôtel
8 août 2023 par Customer Care Team, Gestion de l’hôtel
Dear Philippe, we are pleased that you thoroughly enjoyed your time at Travelodge by Wyndham San Francisco Bay. We appreciate you letting us know how satisfied you were with our spacious rooms, cozy bedding, and favorable location. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and contended without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to San Francisco.Best Regards,Customer Care Team
par un voyageur
Publié le 4 août 2023 sur Hotels
Excellent séjour à San Francisco, hôtel très bien situé dans une zone résidentielle très agréable ! Arrêt de bus à côté, restaurants à côté… Hôtel très propre, confortable, personnel très accueillant.
Commentaires de Gestion de l’hôtel
8 août 2023 par Customer Care Team, Gestion de l’hôtel
Dear Audrey, thank you for letting us know you had a great stay at Travelodge by Wyndham San Francisco Bay. We're glad our clean, cozy accommodations and convenient location were perfect for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team
par un voyageur
Publié le 27 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 mai 2023 par Customer Care Team, Gestion de l’hôtel
Dear Christophe, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Travelodge by Wyndham San Francisco Bay, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Customer Care Team
par un voyageur
Publié le 7 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 mai 2023 par Customer Care Team, Gestion de l’hôtel
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
par un voyageur
Publié le 25 avr. 2023 sur Expedia
La salle de bain est vraiment très petite, les planchers craquent énormément…être au dernier étage n’est pas un luxe ! Le personnel est très gentil très courtois ! Mais les murs sont en cartons… je me suis fait réveillé à plusieurs reprises par les gens à l’extérieur … Sinon c’était bien.
Commentaires de Gestion de l’hôtel
28 avr. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Catherine, thank you for sharing a kind review of your visit. Our objective is to deliver immense value to our esteemed guests, and your rating reassures us of the quality of our staff services. We have noted your comments about the tiny bathroom, creaky floors, and the noise trouble from the neighboring rooms. Our team has been instructed to check out these issues and resolve them at the earliest. Thank you for sharing your honest feedback and suggestions. We are delighted that you chose to stay at Travelodge by Wyndham San Francisco Bay and would love to host you again.Best Regards,Customer Care Team
par un voyageur
Publié le 31 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2022 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 13 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2022 par Customer Care Team, Gestion de l’hôtel
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 30 août 2022 sur Expedia
Établissement très bien situé. L’établissement est un peu défraîchi mais reste acceptable. Attention, au prix du parking (25$ par nuit).
