Ratings based on 902 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Dear guest, receive warm greetings.We would like to thank you for taking the time to write your impressions of our resort.It is an honor to learn that you've enjoyed all the details that characterize our brand and resort.We will be waiting for you to create new memorable experiences together.Best regards.Priscilla Ayala,e-Concierge.
by A traveller
Posted Jan. 22, 2024 on Expedia
We loved the property, (my second time) we didn’t love the sales pressure 2 mins after checking in. That didn’t happen before Hilton bought it.
It also states it is non smoking property. I think every balcony around us has people smoking morning and evening. So much so I couldn’t use my balcony often. I’m allergic to smoke, have asthma and recovering from sinus surgery, so can’t be around it. That’s why i selected this property!
Is there ever really a smoke free place?? Such a bummer!
Our vIP wine choice didn’t show up in our room until our last night so we had to pay it forward to another guest.
Otherwise the resort was great!
Beautiful peaceful location.
Comment from Hotel Management
Jan. 22, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Dear guest, receive sunny greetings. We are grateful for the time you spent to share your comments on your recent stay in our resort. We appreciate your feedback. Your comments will be forwarded to the appropriate departments.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories, we look forward to serving you again in the future.Best regards,Priscilla Ayala,e-Concierge.
by A traveller
Posted Jan. 19, 2024 on Expedia
Excellent service
Comment from Hotel Management
Jan. 22, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Dear guest, receive warm greetings.Thank you so much for taking the time to rate our hotel.We are quite pleased to hear that the resort met your expectations and that you had an awesome experience with us.We sincerely look forward to having the privilege of welcoming you back on a future occasion. Best regards,Priscilla Ayala, e-Concierge.
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Dear Mr. Christopher, receive sunny greetings. Thank you so much for taking the time to rate our hotel. It was a pleasure being your host during your recent gateway to paradise. We sincerely look forward to having the privilege of welcoming you back on a future occasion. Best regards, Priscilla Ayala, e-Concierge.
by A traveller
Posted Jan. 13, 2024 on Expedia
The best all inclusive resort in Cabo within its price range. The property and landscaping are very well maintained and the views all around the property are amazing. The pool is temperature regulated which is very nice during the non summer months. All of the restaurants had amazing food and all bars served amazing drinks. All of the staff were very polite and helpful. Ivan and Delmer with the entertainment staff kept us laughing and having fun during our whole stay. We will definitely be returning in the future!
Comment from Hotel Management
Jan. 16, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Dear Mr. Brennen Castro, receive warm greetings.Thank you so much for taking the time to rate our hotel.We are quite pleased to hear that the resort met your expectations and that you had an awesome experience with us.We sincerely look forward to having the privilege of welcoming you back on a future occasion. Best regards,Priscilla Ayala, e-Concierge.
by A traveller
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Dear Mrs. Lindsay, receive warm greetings.Thank you so much for taking the time to rate our hotel. It was a pleasure being your host during your recent gateway to paradise. We sincerely look forward to having the privilege of welcoming you back on a future occasion. Best regards, Priscilla Ayala, e-Concierge.
by A traveller from Las Vegas
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Dear Mr. Jeff, receive warm greetings.Thank you so much for taking the time to rate our hotel. It was a pleasure being your host during your recent gateway to paradise. We hope to have the chance to welcome you back again to develop nothing more than a perfect visit.Sincerely, Priscilla Ayala, e-Concierge.
by A traveller
Posted Jan. 4, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Dear guest, receive warm greetings.We are grateful for the time you spent sharing your comments on your recent stay in our resort. We are deeply sorry to hear that we have not fulfilled your expectations during this visit.It’s our sincere hope to cater to you once again and change your perception of us.Best regards,Priscilla Ayala,e-Concierge.
by A traveller
Posted Jan. 2, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Dear Mr. Alan Smyth, receive warm greetings.Thank you so much for taking the time to rate our hotel.We are quite pleased to know that the resort met your expectations and that you had an awesome experience with us.We sincerely look forward to having the privilege of welcoming you back on a future occasion. Best regards,Priscilla Ayala, e-Concierge.
by A traveller
Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Priscilla Ayala, e-Concierge, Hotel Management
Apreciable huésped, reciba cálidos saludos.Agradecemos se haya tomado el tiempo de calificar su experiencia sobre su reciente estadía en Secrets Puerto Los Cabos.Ha sido un placer para nosotros hospedarle en nuestro pedacito de paraíso durante su reciente visita.Siempre nos esforzamos para satisfacer sus necesidades y expectativas.Sin duda sería un honor para nosotros tener la oportunidad de recibirle de nuevo.Sinceramente,Priscilla Ayala,e-Concierge.
