Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mai 2024
Quiet and clean.
Commentaires de Gestion de l’hôtel
8 mai 2024 par GMO/FOM, Gestion de l’hôtel
Thank you for your Feedback hope to see you back aging.
par un voyageur
Publié le 10 avr. 2024
Staff was friendly and the hotel is fairly quiet and peaceful. The ice machine didn’t work though.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par GMO/FOM, Gestion de l’hôtel
Good morning Mr. Jorge thank you for your Feedback hope to see you back again have a great day.
par un voyageur
Publié le 23 févr. 2024
Commentaires de Gestion de l’hôtel
20 mars 2024 par GMO/FOM, Gestion de l’hôtel
Good Morning Mr. Gary Thank you for you Feedback and hope to see you back again.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 févr. 2024 par GMO/FOM, Gestion de l’hôtel
Good morning Miss Natalie thank you for your Feedback hope you have a great day.
par un voyageur de Fresno
Publié le 20 févr. 2024 sur Expedia
My experience at this hotel was almost perfect. I loved the cleanliness of the hotel, the room had everything I needed, the continental breakfast even though they serve it super early (6:30-8:30), for those on vacations is not very convenient, but the only thing I had to mention is about the the housekeeper I’m not sure exactly what time it happened but it was approximately at 9:30-10 am. Husband and I were in bed when the housekeeper quickly knocked on our door and opened it. My husband and I almost hard a heart attack for being woken up that way.. We told her we were not leaving yet. She left but she literally came back around a half hour later and did the same thing, knocked and opened the door. Again, we screamed we were still there and we had to jump out of bed and locked the door. This lady returned a 3rd time and did the same with the difference she couldn’t open the door this time because it was locked. It was very frustrating. Check out time was at noon and there is this lady trying to clean the room hours early almost kicking us out of it. Check in at 3 pm, plenty of time to clean the room after the customer leaves. Maybe something admin should address.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par GMO/FOM, Gestion de l’hôtel
Good Morning Mrs. Riana we are sorry for the inconvenience regarding the housekeeper and we assure you we are working with housekeeper personnel and this wont be happen again have a great day.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par GMO/FOM, Gestion de l’hôtel
Thank you for your Feedback have a great day.
par un voyageur
GREAT!!!
Publié le 18 févr. 2024 sur HotelsGREAT price, location, room, staff, shuttle, breakfast. I have no clue why this hotel is so much cheaper than comparable hotels but I'll take advantage of it everytime I'm in San Jose.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par GMO/FOM, Gestion de l’hôtel
Thank you for your comments hope to see you again.
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par GMO/FOM, Gestion de l’hôtel
Good morning Mr. Junko thank you for your Feedback hope to see you back again.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
the property was close to the airport and the bed was very comfortable
Commentaires de Gestion de l’hôtel
15 févr. 2024 par GMO/FOM, Gestion de l’hôtel
Good afternoon Mr. Steve thank you for your Feedback hope to see you back again
par un voyageur
Publié le 13 févr. 2024 sur Expedia
The evening I arrived, I noticed my tub drain did not work. The plug wouldn't stay down so I couldn't fill my tub. I asked for a different room, got a new room but no help moving my stuff.
Then I had problems with the sink. I soaked my swimsuit in it, but then couldn't get the plug open. It was jammed.
The woman at the front desk at night was bordering on rude a couple times. Also, no extra blankets in the closet!! Not a pleasant stay.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par GMO/FOM, Gestion de l’hôtel
Good morning Miss Jennifer we are sorry for any issues o with room and thank you for let us know about the service from our night staff one again we apologize for any issues have a great day.
