Hilton Garden Inn Santa Ana San Jose

Property class: 3.5
3.5-star hotel near City Place Santa Ana, connected to a shopping center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Exterior
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Lobby
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, Studio Cinemas
    ‪1 min walk‬
  • Place, City Place Santa Ana
    ‪1 min walk‬
  • Place, Business Center Forum 1
    ‪2 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Larger Deluxe King Room

  • Sleeps 2

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

I King Bed Junior Suite

  • Sleeps 4

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Two Double Room

  • Sleeps 4

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About the area

Santa Ana

Close to shopping.You'll be within half a mile (1 km) of City Place Santa Ana and 2 miles (3 km) of Business Center Forum 1 with a stay here. Multiplaza Mall Escazu is within 6 miles (10 km) and National Stadium of Costa Rica is within 9 miles (15 km).

What's nearby

  • Studio Cinemas - 1 min walk - 0.0 km
  • City Place Santa Ana - 1 min walk - 0.1 km
  • Hospital Clínica Bíblica - 19 min walk - 1.6 km
  • Business Center Forum 1 - 2 min drive - 1.4 km
  • Hospital Metropolitano - 5 min drive - 2.8 km

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 33 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Piccola Italia - ‬7 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

3.5-star hotel near City Place Santa Ana, connected to a shopping center
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 5 levels
  • 5925 sq ft of conference space
  • 550 sq m of conference space
  • Built in 2020
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

How close is Hilton Garden Inn Santa Ana San Jose to the airport?

Hilton Garden Inn Santa Ana San Jose is 9.1 mi (25-min drive) away from the San José (SYQ-Tobías Bolaños Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on May 18, 2026 start from CA $169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Santa Ana San Jose have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Santa Ana San Jose.

Does Hilton Garden Inn Santa Ana San Jose offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Santa Ana San Jose, but cooked-to-order breakfast is offered for a fee of USD 25 for adults and USD 25 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Santa Ana San Jose?

No, there is no casino at this hotel, but Casino Fiesta Heredia (12-min drive) and Casino Fiesta (16-min drive) are nearby.

What time is check-in at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hilton Garden Inn Santa Ana San Jose?

This hotel offers free self parking.

Does Hilton Garden Inn Santa Ana San Jose have a pool?

Hilton Garden Inn Santa Ana San Jose features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.The pool is closed seasonally each year from December 15 to December 20.

Does Hilton Garden Inn Santa Ana San Jose have a restaurant?

Hilton Garden Inn Santa Ana San Jose is home to Garden Grill & Bar, which features local cuisine.

Does Hilton Garden Inn Santa Ana San Jose have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Santa Ana San Jose to downtown Santa Ana?

Hilton Garden Inn Santa Ana San Jose is 0.7 mi away from Santa Ana.

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1000 reviews
Rating 8 - Good. 146 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha, IRVINGTON

Stayed 1 night in Feb 2026

10/10 Excellent

susan, Algonquin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, helpful, great location
Stayed 3 nights in Jan 2026

4/10 Poor

Tihisia

Travelled with family
The beds were like seesaws like they have something in the middle that makes them move from side to side so if one person moves the whole bed moves. It was the same on both the queen beds in our room. And the hotel staff come by every morning at 7:00am and open doors to each room to see if it is occupied. Definitely the worst sleep we have had in a hotel in a long time. The coffee machines are extremely loud. The window only has a sheer or a black out screen. So you open the very difficult to pull cord for the blackout screen at 7:00 in the morning after being woken up by the hotel staff person opening your door just to be blinded by the sun. The shower gets water all over the floor of the bathroom. The parking in the garage is a big hassle. The breakfast is not great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Latha

Stayed 1 night in Dec 2025

8/10 Good

Paola

Stayed 1 night in Sep 2025

8/10 Good

louise

Liked: Cleanliness, property conditions & facilities
I love my stay Everybody was really nice and well, more importantly it was very quiet. The rooms always clean on time. The only thing I would like for the pool to be open past 8pm to have more relaxation time, but other than that will be recommend
Stayed 6 nights in Dec 2025

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
The hotel is well located but the first room they gave us had a broken bathroom door. I requested a change and they moved us to a corner room, nice view of the mountains, however the bathroom door was also broken! I cant understand how you dont verify something so basic before using or assigning the room
Stayed 1 night in Jan 2026

8/10 Good

Sileny

Travelled with partner
Liked: Cleanliness
All good but broken Jacuzzi. The pool area without it is not the same.
Stayed 1 night in Jan 2026

10/10 Excellent

Telesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Will return for another booking soon!! Staff was wonderful the room I had with a view was perfect. The only complaint I have is that one of the outlets under my desk wasn’t fully placed properly. You can see the a 3 inch gap in between th drywall. Also the toilet seat wasn’t placed properly it was off centered. Trust and believe I use toilet paper to protect against any kind of germs. Besides that it was a great stay.
Stayed 1 night in Jan 2026

8/10 Good

Telesha

Liked: Cleanliness
Stayed 2 nights in Jan 2026

10/10 Excellent

Daisy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room/shower/service, highly recommend! It’s also in a very safe and nice plaza.
Stayed 2 nights in Jan 2026

8/10 Good

Magda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious bedroom, comfortable beds and heated pool. Pity was not enclosed…winds are strong daylight and night
Stayed 1 night in Jan 2026

10/10 Excellent

Crystal

Stayed 3 nights in Dec 2025

8/10 Good

Gabrielle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was able to watch US sports in English.
Stayed 9 nights in Dec 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

Komal Tahir

Stayed 1 night in Dec 2025

10/10 Excellent

Evelyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Stayed 3 nights in Dec 2025

10/10 Excellent

Milagrito

Liked: Cleanliness, property conditions & facilities
Great location and beautiful pool
Stayed 2 nights in Dec 2025

10/10 Excellent

frederic

Stayed 1 night in Dec 2025

10/10 Excellent

Jim Henry Williams

Stayed 7 nights in Dec 2025

10/10 Excellent

Jim Henry Williams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jason one of the cooks made sure me and my wife was well taken care every morning.
Stayed 7 nights in Dec 2025

10/10 Excellent

Bernice M.

Stayed 2 nights in Dec 2025

10/10 Excellent

William B

Liked: Staff & service, property conditions & facilities
Fine
Stayed 1 night in Dec 2025