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InterContinental Costa Rica at Multiplaza Mall by IHG

5.0 star property
5-star luxury hotel near Multiplaza Mall Escazu, connected to a shopping center

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Photo gallery for InterContinental Costa Rica at Multiplaza Mall by IHG

Interior
Property video
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Couples treatment rooms, sauna, steam room, Turkish bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000
  • Place, Multiplaza Mall Escazu
    ‪2 min walk‬
  • Place, Plaza Itskazú
    ‪11 min walk‬
  • Place, Avenida Escazú Shopping Center
    ‪17 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Premium Room

Premium Room

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Pool View

Room amenity

Classic Room, 1 King Bed, Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds

7.0 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Room, 2 Double Beds, Pool View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony (Club Lounge Access)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Balcony (Club Lounge Access)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Pool View)

Room amenity

Premium Room, 1 King Bed, Club Lounge Access (Pool View)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access (Top Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Club Lounge Access (Top Floor)

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access (Pool View)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Club Lounge Access (Pool View)

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Club Lounge Access

Room amenity

Premium Room, 2 Double Beds, Club Lounge Access

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Club Lounge Access

  • Mountain view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

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About the area

San Rafael

In shopping district.Stay at this San Rafael hotel and you'll be within half a mile (1 km) of Multiplaza Mall Escazu and 2 miles (3 km) of Hospital Cima San José. Also, Avenida Escazú Shopping Center is within 2 miles (3 km) and Business Center Forum 1 is within 6 miles (10 km).

What's nearby

  • Multiplaza Mall Escazu - 2 min walk - 0.2 km
  • Plaza Itskazú - 11 min walk - 1.0 km
  • Plaza Tempo - 14 min walk - 1.2 km
  • Avenida Escazú Shopping Center - 17 min walk - 1.5 km
  • Multipark - 1 min drive - 1.1 km

Getting around

  • San Jose Contraloria Station - 8 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 18 min drive

Restaurants

  • ‪La Oliva Verde - ‬8 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk
  • ‪The Market - ‬1 min walk
  • ‪Zambra - ‬1 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall by IHG

5-star luxury hotel near Multiplaza Mall Escazu, connected to a shopping center
InterContinental Costa Rica at Multiplaza Mall by IHG offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 21 meeting rooms. Event space at this hotel measures 31215 square feet (2900 square meters) and includes a conference center. A children's pool, a sauna, and a terrace are also featured at the luxury InterContinental Costa Rica at Multiplaza Mall by IHG. For a fee, parking is available.

This 5-star San Rafael hotel is smoke free.

  • 372 guestrooms or units
  • 8 levels
  • 2 buildings
  • 4 dining venues
  • 31215 sq ft of conference space
  • 2900 sq m of conference space
  • Built in 1994
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
InterContinental Costa Rica at Multiplaza Mall by IHG offers 372 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (CRC 8,630 per day)
  • Secured, uncovered valet parking on site (CRC 7,800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 for adults and CRC 8,250 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 16500 for adults and CRC 8250 for children
  • Covered self parking fee: CRC 8630.00 per day
  • Uncovered valet parking fee: CRC 7800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Hotel Escazu

Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu

Real InterContinental Costa Rica Multiplaza Mall Hotel

Real InterContinental Costa Rica Multiplaza Mall Escazu

Real InterContinental Costa Rica Multiplaza Mall

Real Costa Rica Intercontinental

Real InterContinental Costa Rica At Multiplaza Mall Escazu

Frequently asked questions

How close is InterContinental Costa Rica at Multiplaza Mall by IHG to the airport?

InterContinental Costa Rica at Multiplaza Mall by IHG is 5.8 mi (18-min drive) away from the San José (SYQ-Tobías Bolaños Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Costa Rica at Multiplaza Mall by IHG?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at InterContinental Costa Rica at Multiplaza Mall by IHG on Jun 18, 2026 start from CA $331, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Costa Rica at Multiplaza Mall by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Costa Rica at Multiplaza Mall by IHG.

Does InterContinental Costa Rica at Multiplaza Mall by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Costa Rica at Multiplaza Mall by IHG, but buffet breakfast is offered for a fee of CRC 16500 for adults and CRC 8250 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at InterContinental Costa Rica at Multiplaza Mall by IHG?

No, there is no casino at this hotel, but Casino Fiesta (12-min drive) and Casino Fiesta (20-min drive) are nearby.

What time is check-in at InterContinental Costa Rica at Multiplaza Mall by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at InterContinental Costa Rica at Multiplaza Mall by IHG?

Free parking is not available at this hotel. Self parking is available for CRC 8630.00 per day, and valet parking for CRC 7800 per day.

Does InterContinental Costa Rica at Multiplaza Mall by IHG have a pool?

InterContinental Costa Rica at Multiplaza Mall by IHG features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 6:00 AM to 6:00 PM.

Does InterContinental Costa Rica at Multiplaza Mall by IHG have a restaurant?

There are 4 onsite restaurants, offering options like Italian cuisine, pool views, and al fresco dining.

Does InterContinental Costa Rica at Multiplaza Mall by IHG have a spa?

This hotel has a spa, which features aromatherapy, body treatments, and prenatal massages.

How close is InterContinental Costa Rica at Multiplaza Mall by IHG to downtown San Rafael?

InterContinental Costa Rica at Multiplaza Mall by IHG is 1.6 mi away from San Rafael.

InterContinental Costa Rica at Multiplaza Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 764 reviews
Rating 8 - Good. 167 out of 764 reviews
Rating 6 - Okay. 74 out of 764 reviews
Rating 4 - Poor. 31 out of 764 reviews
Rating 2 - Terrible. 44 out of 764 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Suhayal

Stayed 3 nights in Feb 2026

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was good. Front desk staff is not pleasant. Lounge and workers around the hotel were very nice and attentive. Room was clean and spacious
Stayed 1 night in Feb 2026

8/10 Good

ALEJANDRO

Travelled with partner
Liked: Cleanliness, amenities
We were granted a suite, wich was very spacious, the proble was the phone by the bed, it didn"t work. The service was very slow. The bathtub was broken, the room had a water leak by the door of the bathrooom, I think there is a great load of eork to improve the hotel. We stayed at the lounge tower, the service was always very kind, congratulations, they prepare for me a great machiato. The spa was spotless, this is the reason to return again to the hotel. The corridors were very messy people left trays, dirty napkins, empty botles outside the rooms, this is no good for the brand you represent, the manager should always look more into these details.
Stayed 4 nights in Feb 2026

6/10 Okay

Karolina

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel but it would be nice if some room detail were take care off. Our coffee maker was not working and our lotion in the bathroom had water inside the bottle instead of a lotion.
Stayed 1 night in Feb 2026

10/10 Excellent

Jalal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Thank you.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

4/10 Poor

Cyrus

Travelled with family
Disliked: Cleanliness
Basic room. Front desk unhelpful.
Stayed 6 nights in Jan 2026

8/10 Good

dustin

Stayed 1 night in Jan 2026

8/10 Good

Martha Emilia

Everything was quite good
Stayed 1 night in Jan 2026

10/10 Excellent

Guto

Stayed 7 nights in Dec 2025

6/10 Okay

Julio

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, but the AC in the room was not good at all, and the beds are way too small.
Stayed 1 night in Jan 2026

10/10 Excellent

Jaimee, Santa Teresa

Stayed 1 night in Dec 2025

10/10 Excellent

Anup

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel with amazing breakfast. Very friendly staff. Highly recommend !
Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great food options. Friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

JOHN, MILFORD

Stayed 1 night in Dec 2025

10/10 Excellent

Yaniv

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was great experience
Stayed 1 night in Dec 2025

10/10 Excellent

Cristhel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience loved the gym
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

John, Newburyport

Liked: Cleanliness, property conditions & facilities
Clean room, nice people!
Stayed 1 night in Dec 2025

10/10 Excellent

Jose Roberto

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always great
Stayed 2 nights in Nov 2025

10/10 Excellent

Manuel Menendez

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room and the entire hotel was very clean. All staff members were very polite, friendly, and professional. Everybody, in general, made us feel very welcome.
Stayed 3 nights in Nov 2025

6/10 Okay

Kassandra

Stayed 3 nights in Oct 2025

10/10 Excellent

Eldar

Liked: Amenities
Disliked: Property conditions & facilities
Room was what ever needs maintenance but the place is nice good restaurants
Stayed 4 nights in Oct 2025

10/10 Excellent

alexandra

Stayed 5 nights in Oct 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice hotel
Stayed 1 night in Oct 2025