Ratings based on 877 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from SIERRA MADRE

Posted May 28, 2024
Fine
3 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
I could not log onto the Wifi.. TV did not work - when guide came it, it continually scrolled and was unusable.
Comment from Hotel Management
Mar. 5, 2024 by tony, Hotel Management
thanks for letting us know about your most recent stay and we are sadden that the TV did not work for you.
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Tony, Hotel Management
Thank you very much for letting us know your most recent stay. We are thrilled you enjoyed it and look forward to seeing you soon again!
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 27, 2024 by Front Desk, Hotel Management
Thank you for your review. We look forward to your next stay with us. - Hotel Management
4 out of 5
by A traveller

Gaming Tournament

Posted Feb. 19, 2024 on Hotels
My stay was awesome. Short trip from the airport to the hotel. The hotel was walking distance to the gaming venue.
Comment from Hotel Management
Feb. 27, 2024 by Tony, Hotel Management
Thank you very much for letting us know your most recent stay during the gaming tournament. We are thrilled you enjoyed it and look forward to seeing you soon again!
4 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
We enjoyed the old charm of the building. Unfortunately we were unable to dine at the restaurant and were unable to get room service after 10 pm. Otherwise, it was comfortable one night, however the bathroom was a little too small. Our experience would have been better if there was an open bar available for a drink. The lounge area was basically dead which is quite a shame for such a nice open space.
Comment from Hotel Management
Feb. 27, 2024 by Tony, Hotel Management
Thank you very much for letting us know your most recent stay. We are thrilled you enjoyed it and look forward to seeing you soon again!
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Great hotel
Comment from Hotel Management
Feb. 27, 2024 by Tony, Hotel Management
Thank you very much for letting us know your most recent stay. We are thrilled you enjoyed it and look forward to seeing you soon again!
5 out of 5
by A traveller from Centerville

Posted Feb. 16, 2024 on Expedia
Comment from Hotel Management
Feb. 27, 2024 by Tony, Hotel Management
Thank you very much for letting us know your most recent stay. We are thrilled you enjoyed it and look forward to seeing you soon again!
5 out of 5
by A traveller

Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Tony, Hotel Management
Thank you very much for letting us know your most recent stay. We are thrilled you enjoyed it and look forward to seeing you soon again!
4 out of 5
by A traveller

Posted Feb. 15, 2024 on Expedia
I always stay here when I come to SJ for concert because of close to the CIVIC center.
Comment from Hotel Management
Feb. 27, 2024 by Tony, Hotel Management
Thank you very much for letting us know your most recent stay. We are thrilled you enjoyed it and look forward to seeing you soon again!