City center stay.With a stay at this Carmen hotel, you'll be steps from Plaza de la Cultura and Pre-Colombian Gold Museum. Morazan Park and National Theater are also within half a mile (1 km).
What's nearby
Morazan Park - 2 min walk - 0.2 km
National Theater - 3 min walk - 0.3 km
Central Park - 3 min walk - 0.3 km
Mercado Central - 7 min walk - 0.6 km
National Museum of Costa Rica - 8 min walk - 0.7 km
Getting around
San Jose Procuradiria Museum Station - 11 min walk
San José (SYQ-Tobías Bolaños Intl.) - 19 min drive
Restaurants
Cultura5 - 2 min walk
Starbucks - 3 min walk
Café La Mancha - 1 min walk
La Vasconia - 2 min walk
Alma de Café - 3 min walk
About this property
Urban Green Hotel & Suites
4-star hotel near Sabana Park
Urban Green Hotel & Suites offers its guests a steam room and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.
This 4-star San José hotel is smoke free.
100 guestrooms or units
Full breakfast (free)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Elevator
No smoking on site
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
Things to do
Gym
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Room amenities
Entertainment
42-inch flat-screen TV with cable channels
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Food and drink
Minibar
More
Air conditioning
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Urban Green Hotel & Suites
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José
Urban Green Hotel & Suites Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 264 out of 534 reviews
10 - Excellent
264
Rating 8 - Good. 148 out of 534 reviews
8 - Good
148
Rating 6 - Okay. 67 out of 534 reviews
6 - Okay
67
Rating 4 - Poor. 25 out of 534 reviews
4 - Poor
25
Rating 2 - Terrible. 30 out of 534 reviews
2 - Terrible
30
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
Reviews
6/10 Okay
TUNG YAT
Dec 23, 2025
TUNG YAT
Stayed 2 nights in Dec 2025
10/10 Excellent
Darrell
Dec 22, 2025
Liked: Cleanliness
Very nice place to stay. Extremely quite abs you will get aa great night of sleep
Property had very little space for parking on our last day someone was blocking our car and staff couldn’t figure out who the car belong to! Hotel is in the heart of downtown super crowded!
Amazing front desk and breakfast Staff. So professional and welcoming. Everything was spotless! The entire Hotel was extremely clean - Spotless!! Breakfast was fabulous and cooked to order. Would absolutely recommend this hotel. Loved the simple tranquility. It is truly the calm oasis in the heart of the city they promise. Close to market, bus station, and restaurants.
Friendly and helpful staff, delicious breakfast, spacious suites and centrally located
Bernadette
Stayed 3 nights in Nov 2025
10/10 Excellent
Bjorn
Business traveller
Nov 24, 2025
Liked: Cleanliness, staff & service
Nice ftont desk staff.
Room had a/c on when I checked in.
Room was clean and spacious.
Bjorn
Stayed 1 night in Nov 2025
10/10 Excellent
Carlos
Travelled with partner
Nov 24, 2025
Liked: Cleanliness
Everything goes perfect all the times
Carlos
Stayed 2 nights in Nov 2025
8/10 Good
Yanghee
Travelled with group
Nov 24, 2025
Liked: Cleanliness, staff & service, amenities
We drove ourselves to the hotel and at first we weren't sure about parking but as we approached the what appeared to be the hotel parking, the garage door automatically opened for us. Parking is very tight but free in downtown San Jose. Downtown is very walkable from the hotel with lots of restaurant options and sights. Breakfast was "buffet style" but served...nothing to rave about. Sauna and gym were not working during out visit.
Yanghee
Stayed 1 night in Nov 2025
6/10 Okay
Valeria
Business traveller, Travelled with partner
Nov 13, 2025
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room didn’t have hot water and the si k was broken, reception never answered the phone calls
Valeria
Stayed 1 night in Oct 2025
2/10 Terrible
Gianluca, paris
Business traveller
Nov 11, 2025
Disliked: Amenities
The hotel Is dirty the air condition very noise they had work in the week end in the night and early