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Maison entiĂšre

12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max.

Propriété de vacances sur la plage prÚs de Condado Beach

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Galerie de photos de l’hĂ©bergement 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max.

Piscine chauffée
Piscine chauffée
2 chambres, bureau, fer et planche à repasser, lit de bébé portatif
Restauration
Douche, séchoir à cheveux, serviettes fournies, savon

Avis

9,6 sur 10 – 
Exceptionnel

Maison entiĂšre

2 chambres2 salles de bain5 personnes130 mÂČ

Commodités populaires

  • Vue sur l’ocĂ©an
  • Piscine
  • Baignoire Ă  remous
  • Cuisine
  • Laveuse
  • SĂ©cheuse

Explorez la région

Afficher sur la carte
San Juan
  • Place, Plage Ocean Park
    â€Ș1 min Ă  pied‬
  • Place, Calle Loiza
    â€Ș3 min Ă  pied‬
  • Place, Museo de Arte de Porto Rico
    â€Ș16 min Ă  pied‬
  • Airport, San Juan (SJU-AĂ©roport international Luis Muñoz Marin)
    â€Ș8 min en voiture‬

Options de chambre

D’autres options intĂ©ressantes

Publicité

Sandy Beach Hotel

Condado
  • Wi-Fi gratuit
  • Restaurant
  • Climatisation
  • Bar
3.1 sur 5, 1 002 avis
Le prix est de 195 $ CA
226 $ CA au total
(taxes et frais compris)
Du 25 mai au 26 mai
Sandy Beach Hotel

À propos du quartier

San Juan

Sur la plage.En séjournant à propriété de vacances du quartier Santurce, vous serez à moins de 5 km de Casino del Mar at La Concha Resort et de Condado Beach. Centre de congrÚs de Porto Rico et Port Pan American Pier se trouvent également à moins de 5 km.
Afficher plus de maisons de vacances à San JuanS’ouvre dans une nouvelle fenĂȘtre

À proximitĂ©

  • Plage Ocean Park - 1 min Ă  pied - 0.1 km
  • Calle Loiza - 3 min Ă  pied - 0.3 km
  • Museo de Arte de Porto Rico - 16 min Ă  pied - 1.4 km
  • Plaza del Mercado - 3 min en voiture - 1.8 km
  • Casino del Mar at La Concha Resort - 3 min en voiture - 2.6 km

Transport

  • Station Domenech : Ă  6 min en voiture
  • San Juan (SJU-AĂ©roport international Luis Muñoz Marin) : Ă  21 min en voiture

Restaurants

  • â€ȘLa Cueva del Mar - ‬5 min Ă  pied
  • â€ȘCafe Regina - ‬6 min Ă  pied
  • â€ȘLa Coffeetera - ‬6 min Ă  pied
  • â€ȘTostado* - ‬5 min Ă  pied
  • â€ȘCafĂ© con CĂ© - ‬6 min Ă  pied

À propos de cet hĂ©bergement

HĂ©bergement entier

Vous aurez la maison entiùre pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe.

12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max.

We are 24/7 available. Our team goal is for you to have the best vacation ever. We give all kind of recommendations before arrival.
We have one bedroom with a queen bed, a mezzanine with two twin beds and one bathroom. Also, a private pool and an outdoor shower.
We have a workable space in case you need it. Great place to work and have fun!
The value added incentives provided by my Exclusive Concierge, Sergio, which could provide up to $300.00 in savings at various Car Rentals 10% discount , Restaurants 15% to 20% , Massage Therapy 20%, Adventure Tours, Sightseeing Tour & Fun Things to do during your stay at Puerto Rico.
Cute charming walk-up located 12 STEPS from the sand of the most beautiful urban beach in Puerto Rico. Master with a queen size bed and the second bedroom is a mezzanie with two twin beds. One bathroom and also, we have a shower outside and a Private heated Pool, brand new. Located between Condado and Ocean Park, San Juan, a lively (and the safest) neighborhood. Walking distance to a variety of local and trendy restaurants and 10 minutes cab ride from the airport and to Old San Juan.
Enjoy the peaceful breeze and sun in the mornings and then have fun exploring restaurants, pubs, disco, etc. in Condado (drinks), Old San Juan (Salsa), Isla Verde (disco), Piñones (Bomba y Plena) in the evenings. Or just do a picnic at night on the beach. We have 24 hour security!
LARGER GROUPS UP TO 20 ASK THE OWNER!
We have a pool that you can heat when the jets are on.

TOP ENTERTEINMENT WALKING DISTANCE: We have all kind of restaurants: Puerto Rican, Mexican, Japanish, Spaniard, international, healthy, vegetarian, Argentinian, Italian, French, Peruvian...walking distance.

YOGA CLASS walking distance in Ocean Park entrance.

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Atlantic View

CommoditĂ©s de l’hĂ©bergement

Plage

  • Sur la plage
  • Chaises longues sur la plage
  • Serviettes de plage

Piscine/spa

  • Baignoire Ă  remous
  • Massage
  • Piscine chauffĂ©e
  • Piscine privĂ©e

Internet

  • Disponible dans la maison : Wi-Fi gratuit

Stationnement et transport

  • Service de limousine ou de voiture urbaine
  • Voiture non requise
  • Stationnement sur place

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Bouilloire Ă©lectrique
  • CafetiĂšre-thĂ©iĂšre
  • Épices
  • Essuie-tout
  • Four
  • Four Ă  micro-ondes
  • Grille-pain
  • Îlot de cuisine
  • MĂ©langeur
  • RĂ©frigĂ©rateur
  • Surface de cuisson

Restauration

  • Service de chef cuisinier
  • Table de salle Ă  manger

Chambres

  • 2 chambres
  • Draps fournis

Salle de bain

  • 1,5 salles de bain
  • Baignoire ou douche
  • Douche
  • Papier de toilette
  • Savon
  • SĂ©choir Ă  cheveux
  • Serviettes fournies
  • Shampooing

Lieux de séjour

  • Salle Ă  manger sĂ©parĂ©e
  • Salle de sĂ©jour
  • Table de salle Ă  manger

Divertissement

  • Jeux
  • Livres
  • TĂ©lĂ©viseur connectĂ© avec chaĂźnes par cĂąble/satellite

Espaces extérieurs

  • Balcon
  • Barbecue
  • Meubles extĂ©rieurs

Buanderie

  • Installations de buanderie
  • Laveuse

Espaces de travail

  • Bureau
  • Chaise de bureau
  • Écran d’ordinateur

Confort

  • Climatisation

Animaux de compagnie

  • Animaux de compagnie acceptĂ©s
  • Un animal de compagnie au total

Accessibilité

  • Si vous avez des besoins particuliers en matiĂšre d’accessibilitĂ©, veuillez communiquer avec l’hĂ©bergement Ă  l’aide des renseignements contenus dans la confirmation reçue aprĂšs la rĂ©servation.
  • Étages supĂ©rieurs accessibles par des escaliers seulement
  • HĂ©bergement non-fumeurs

Services et commodités

  • Entretien mĂ©nager sur demande
  • Fer et planche Ă  repasser
  • Service de livraison de repas
  • Services de concierge

Points d’intĂ©rĂȘt de l’endroit

  • À proximitĂ© d’un centre de magasins d’usine
  • À proximitĂ© d’un port de plaisance
  • À proximitĂ© d’un salon de beautĂ©/spa
  • À proximitĂ© de l’ocĂ©an
  • HĂŽpital Ă  proximitĂ©

Activités

  • Équipement de sports aquatiques
  • Piscine chauffĂ©e
  • PrivilĂšges de golf (en option)
  • Tennis
  • Baignade Ă  proximitĂ©
  • Casino Ă  proximitĂ©
  • Écotourisme Ă  proximitĂ©
  • Équitation Ă  proximitĂ©
  • Glissade sur chambre Ă  air aquatique Ă  proximitĂ©
  • Golf Ă  proximitĂ©
  • Kayak Ă  proximitĂ©
  • Motomarine Ă  proximitĂ©
  • Motonautisme Ă  proximitĂ©
  • Observation d’oiseaux Ă  proximitĂ©
  • Parois d’escalade Ă  proximitĂ©
  • Patinage sur glace Ă  proximitĂ©
  • PĂȘche Ă  proximitĂ©
  • Planche Ă  voile Ă  proximitĂ©
  • PlongĂ©e avec masque et tuba Ă  proximitĂ©
  • PlongĂ©e sous-marine Ă  proximitĂ©
  • Sentiers de randonnĂ©e ou de vĂ©lo Ă  proximitĂ©
  • Surf ou surf horizontal Ă  proximitĂ©
  • VĂ©lo de montagne Ă  proximitĂ©
  • Visites de vignobles Ă  proximitĂ©
  • Voile Ă  proximitĂ©

Dispositifs de sécurité

  • Aucun dĂ©tecteur de monoxyde de carbone ou appareil au gaz (L’hĂŽte a indiquĂ© qu’il n’y avait pas de dĂ©tecteur de monoxyde de carbone ni d’appareils au gaz dans l’hĂ©bergement.)
  • DĂ©tecteur de fumĂ©e (L’hĂŽte a indiquĂ© qu’il y avait un dĂ©tecteur de fumĂ©e dans l’hĂ©bergement.)
  • Trousse de premiers soins
  • Extincteur
  • Verrou de sĂ»retĂ©

Information générale

  • Entretien mĂ©nager (sur demande)
  • Recyclage
  • Taille de l’unité : 1 400 pieds carrĂ©s

Politiques

Arrivée

Arrivée à partir de 16 h

Arrivée sans contact offerte

DĂ©part

L’heure limite de dĂ©part est 11 h.

Instructions spĂ©ciales pour l’enregistrement

L’hĂŽte vous enverra un courriel contenant les instructions relatives Ă  l’arrivĂ©e et au dĂ©part.

Les renseignements fournis par l’hĂ©bergement peuvent ĂȘtre traduits au moyen d’outils de traduction automatique.

RĂšgles

Not loud noise after 9 pm

Do your dishes before check out

Treat the apartment the same as your own home, please.

Animaux de compagnie

  • Les animaux de compagnie sont admis
  • Limite de 1 animal(aux) de compagnie par chambre
  • Des restrictions s’appliquent
  • Pour de plus amples renseignements, communiquez avec l’établissement au numĂ©ro indiquĂ© sur la confirmation de votre rĂ©servation
  • Commentaire de l’hĂŽte : There is a $100 Fee per pet

Enfants et lits supplémentaires

  • Children are welcome.
  • Note from host: Love children and children love us!

ÉvĂ©nements

Aucun événement autorisé

No parties or events are allowed in my apartments.

Fumeurs/non-fumeurs

Interdis de fumer

Renseignements importants

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’hĂ©bergement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Les fĂȘtes et les Ă©vĂ©nements de groupe sont strictement interdits.
Commentaire de l’hîte : No parties or events are allowed in my apartments.
Les locataires Ă  long terme sont bienvenus.
L’hĂŽte a indiquĂ© qu’il n’y avait pas de dĂ©tecteur de monoxyde de carbone ni d’appareils Ă  gaz dans l’hĂ©bergement.
L’hĂŽte a indiquĂ© qu’il y avait un dĂ©tecteur de fumĂ©e dans l’hĂ©bergement.
Cet hĂ©bergement comprend les dispositifs de sĂ©curitĂ© suivants : un extincteur, une trousse de premiers soins et une serrure Ă  pĂȘne dormant.
Cet hĂ©bergement est gĂ©rĂ© par l’intĂ©rmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre rĂ©servation.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet hĂ©bergement est gĂ©rĂ© par un(e) hĂŽte professionnel(le). L’offre d’hĂ©bergement est associĂ©e Ă  des fins commerciales, professionnelles ou d’entreprise. Les fĂȘtes et les Ă©vĂ©nements de groupe sont strictement interdits. Commentaire de l’hĂŽte : No parties or events are allowed in my apartments. Locataires Ă  long terme bienvenus. Pour assurer la sĂ©curitĂ© des clients, chaque hĂ©bergement de l'Ă©tablissement comprend un extincteur, un dĂ©tecteur de fumĂ©e, une trousse de premiers soins et une serrure Ă  pĂȘne dormant.

À noter

  • Pour prendre des dispositions afin d’emmener votre animal de compagnie, communiquez directement avec l’établissement au numĂ©ro indiquĂ© sur la confirmation de votre rĂ©servation.

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Foire aux questions

How close is 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. to the airport?

This vacation home is 5.7 mi (21-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

Does 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. have an airport shuttle?

Airport shuttle services are not available at this vacation home.

How close is 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. to the beach?

This vacation home is on the beach. Don't forget your sunscreen!

Does 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. offer free breakfast?

This vacation home does not offer free breakfast.

Is there a casino at 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. ?

No, there is no casino at this vacation home, but Casino del Mar at La Concha Resort (3-min drive) and Casino Metro (5-min drive) are nearby.

What time is check-in at 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. ?

Check-in begins at 4:00 PM.

Is there free parking at 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. ?

Free parking is not available at this vacation home.

Does 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. have a pool?

Yes, there's a private pool.

Does 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. have a spa?

This vacation home doesn't have a spa, but it does offer massages.

How close is 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max. to downtown San Juan?

This vacation home is 3.9 mi away from San Juan.

Avis pour 12 steps to Beach, Private pool, Best location, Tank and Plant, WF high. 6 max.

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’aprùs 123 avis sur 147.
Note de 8 – Bien, d’aprùs 21 avis sur 147.
Note de 6 – Acceptable, d’aprùs 1 avis sur 147.
Note de 4 – MĂ©diocre, d’aprĂšs 1 avis sur 147.
Note de 2 – Terrible, d’aprùs 1 avis sur 147.

9,6/10

Propreté

Avis

10/10 – Excellent

Meredith M.

Points forts : Propreté
This apartment was perfect for our family of four. The location is great, and in walking distance to everything we needed-grocery store, restaurants, stores, and of course, the beautiful beach! The pool is an added bonus! The hosts are spectacular and provided us with so many restaurant and activity recommendations. Highly recommended staying here!
Séjour de 5 nuits en mars 2026

10/10 – Excellent

Jess S.

Points forts : Propreté
We had a great vacation—right by the beach. All the nearby restaurants and shops were also fun to explore. Thank you for a relaxing stay!
Séjour de 6 nuits en avril 2026

10/10 – Excellent

Edward B.

Points forts : Propreté
Everthing about our experience was wonderful.The kids had a wonderful time in the pool and at the beach. Mom and their aunt appreciated the fully stocked kitchen and everything about the appartment..I was happy for your attention and communication with me, would definitely would recommend.
Séjour de 6 nuits en mars 2026

10/10 – Excellent

Brandon M.

Points forts : Propreté
Great location for easy setup/tear down for beach days
Love the neighborhood, everything worked as it should have. Property owners were helpful and communicative! Wonderful stay!
Séjour de 3 nuits en mars 2026

10/10 – Excellent

Christie G.

Points forts : Propreté
Ana was very friendly and responsive. We really enjoyed our stay. Ana gave us a list of walkable restaurants and cafes that were great! Safe and easy walk to beach and local restaurants. We enjoyed the heated pool. The house was cozy and stocked with all the essentials.
Séjour de 6 nuits en février 2026

10/10 – Excellent

Meredith B.

Points forts : Propreté
Ideal place to stay in Puerto Rico. The location is perfect for getting around and great restaurants within walking distance. Highly recommend! Host was wonderful. 5 stars
Séjour de 3 nuits en décembre 2025

10/10 – Excellent

Lynn S.

Points forts : Propreté
The location was perfect! The beach was so close but also within walking distance to so many eateries. Great part of San Juan. More spacious than most and very comfortable. Had all the amenities we needed although the wifi never worked great. Isabel the owner communicated well before our stay and Ana the property manager was super helpful with check in info and any questions we had while we were there. Responded right away. The apartment had character and charm and we felt right at home. The outdoor areas were nice to have as well.
small kitchen but well equipped and we enjoyed a great family meal
nice to have morning coffee by the open kitchen window
Séjour de 5 nuits en décembre 2025

10/10 – Excellent

Nathan L.

Points forts : Propreté
The host and concierge were both amazing. The location was beautiful.
Séjour de 9 nuits en novembre 2025

10/10 – Excellent

Randall M.

Points forts : Propreté
Great place to stay highly recommend
Séjour de 7 nuits en octobre 2025

10/10 – Excellent

erica w.

Points forts : Propreté
We had a fantastic stay. The house was perfect for our family, comfy, steps to the beach, and close to restaurants. The hosts were super helpful and kind. 100% recommend this for others and I know we’ll be back!
Séjour de 14 nuits en juillet 2025

10/10 – Excellent

Patricia A.

Points forts : Propreté
The house was clean, well stocked with all the necessities and close to the beach.
Séjour de 5 nuits en juillet 2025

10/10 – Excellent

Kenna T.

Points forts : Propreté

Great time!

We had such an amazing stay. The host was super helpful and explained everything in detail. The location was wonderful, steps away from the beach just as advertised. I can't say enough how much we enjoyed our time in PR and at this wonderful spot and totally appreciate all the help and suggestions made by them :)
Séjour de 5 nuits en juin 2025

10/10 – Excellent

justin f., Where do you live?

Points forts : Propreté

BEAUTIFUL LOCATION CLOSE TO BEACH AND WALKABLE AREA.

We had a really great time! The house was just as described and within minutes of the beach. We could easily walk to several different places to eat. Anna was great in letting us know of any potential problems, as well as helping with parking. We really appreciated being able to check in early after a long redeye flight. Loved staying there and we plan on going back. The location is fantastic!
Séjour de 8 nuits en mai 2025

10/10 – Excellent

brenda h.

Points forts : Propreté

Execellent Property

This apartment was the best place we have ever stayed. Ana the property manager was amazing to work with every step of the way, our family had a traumatic emergency during our stay and she eased our way throughout those tough times. Can not say enough good things about the place and the management, plus it was steps away from the beach. Not to mention the orange tabby kitty (el gato) that kept us company the whole stay, he was amazing. Honestly couldn't have asked for a better place or people to work with! Will definitely back soon!
Séjour de 7 nuits en avril 2025

10/10 – Excellent

Jennifer V.

Points forts : Propreté

Perfect Getaway Stay

Tucked just 12-steps from the beach and close to great local restaurants and shops, this villa was the perfect home base for our Puerto Rico getaway. Cozy, and clean. It had everything we needed to relax after days spent exploring. The hosts were incredibly warm and helpful, making us feel right at home from the moment we arrived. A true gem in paradise—we can't wait to come back!
Séjour de 7 nuits en avril 2025

10/10 – Excellent

Karen S.

Points forts : Propreté

Awesome location and pool is a plus

Great location making everything you need in walking distance. The beach is perfection. Not too busy. I would definitely rent again.
Séjour de 7 nuits en mars 2025

10/10 – Excellent

Alison H.

Points forts : Propreté

Exactly what we needed

This apartment was just what we needed for this trip. It is conveniently located and we felt safe. Ana kept in touch with us and answered any questions.
Séjour de 7 nuits en mars 2025

10/10 – Excellent

Mary-Kathleen D.

Points forts : Propreté

Perfect spot for a San Juan vacation

My wife and I spent week in San Juan. The location was ideal for getting into Old San Juan, to and from the airport, restaurants, grocery stores and the BEACH!!! Everything we needed for the beach was provided! Towels, umbrellas, chairs and toys. The proximity to the beach was amazing!! Great place to stay for a couple looking for a beach getaway!
Séjour de 5 nuits en mars 2025

10/10 – Excellent

Nicholas S.

Points forts : Propreté

Literally as good as it sounds!!!

Walking from the front door towards the beach
 your toes will hit the water in 45 seconds. Incredible property with amazing perfect sized pool for 2 in the back
Séjour de 4 nuits en février 2025

10/10 – Excellent

Alyssa M.

Points forts : Propreté
Séjour de 6 nuits en février 2025

8/10 – Bien

John A.

Points forts : Propreté

Great location and comfortable property

If you want a place that's close to the beach in a safe neighborhood, this is it. Well-stocked kitchen and comfortable living room that's three steps away from a private-patio hot tub. My wife and I stayed here with our 13-year-old-granddaughter, and it was ideal. Everything we needed for a fun beach day was in inventory. There are great restaurants close by, including an amazing bakery called Kasalta (that Barack Obama visited). Host's PR information was abundant and availability was excellent.
Séjour de 2 nuits en février 2025

10/10 – Excellent

Rachel K.

Points forts : Propreté

Convenience

Thank you for providing such a convenient experience to stay in the San Juan area and also be able to explore. You offered convenience in communication for pre check in guides, check in, propert communication, and check out, parking, and both beach access and indoor pool (wonderfully deeper than it looks). Stayed 5 nights and wish our schedules would have let us stay a week.
Séjour de 5 nuits en février 2025

10/10 – Excellent

colleen w.

Points forts : Propreté

Great property - really enjoyed our stay!

Property wonderful, comfortable well stocked with all we needed! Steps from beach and 5 minute walk to wonderful restaurants. Excellent support from owner. Highly recommend!
Séjour de 3 nuits en janvier 2025

10/10 – Excellent

Karina V.

Points forts : Propreté

Great house, location can't get any better than this!

This is a fantastic property! It is literally 30 seconds from the beach, and is stocked with everything you could ever want: beach towels, beach chairs, boogie boards, sports toys, etc. The house had plenty of space for our group of 4, and is 12 min walking from a great grocery store (SuperMax). 5-10 min walking away from a ton of restaurants. The beach we had cannot be beat. We spent a day in Condado as well, and the beach here at Ocean Park was waayy more our speed (fewer tourists, less noisy, more local-feeling). We also had a late flight out on our last day and Ana (property manager) and Isabel (owner) were very kind and flexible with our check out, which we really appreciated. We did have some trouble with our hot tub not being hot for part of the trip, but we worked that out with the hosts. Also had more maintenance people in and out of the house than we expected (replacing the pool motor, plumbers for the outdoor shower, pool cleaners). However, Ana was very communicative the entire time, and was always there to answer our questions as well. 10/10 house, and 10/10 hosts!!
Séjour de 6 nuits en décembre 2024

4/10 – MĂ©diocre

Lauren D.

Low water pressure - No running water for 2 days

We visit Puerto Rico a few times a year. This was our experience at Isabel's duplex. The facts: Oct. 22 - Very little water pressure upon our arrival Oct. 24 - Running water turned to drips -Toilet would not flush -Toilet tank empty Oct. 25 - Property manager (Ana) told us to manually fill up toilet tank with water from downstairs kitchen faucet -Ran up and down stairs multiple times to do this -Water pressure very low on 1st floor Oct. 26 early morning - no running water in bathroom -Requested refund for 2 nights -Was told to contact Isabel for refund October 27 night - Isabel apologized, said it's PR's system, offered a compensation October 26-28 - no running water inside entire condo--No toilet, no bathroom/kitchen sinks, no shower More facts: -We used our water bottles for hygiene -Pillows/sheets smelled/looked dirty upon arrival (probably no water to wash them) -Asked for refund for 2 nights of no water -Received $114 total from Isabel (1 night=$190) -Was told VRBO's policy is 30% a night -Called VRBO-was told this isn't true/no such thing -VRBO said owner gives what $ they want to Told by owner and property manager: This happens It's PR's system Sorry There's nothing we can do about it Public infrastructure is not our problem ***We've been to PR many times and this has never happened to us. We were waiting on Isabel to get back to us, and by the time she did, we only had 1 day left that we didn't want to waste on looking for a hotel. Think 2x!
Séjour de 6 nuits en octobre 2024