Ratings based on 854 Guest Reviews

Hear it directly from our travellers
3.4 out of 5
100% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 4, 2024 by Front Desk Agent, Hotel Management
We would have loved to know how you spent your stay. We have 24-hour assistance for our guests for any inconvenience.
1 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Front Desk Agent, Hotel Management
We are sorry that you are unable to have an real review of our hotel as it never arrived at your reservation and this was marked as a no show.
3 out of 5
by A traveller

Posted Jan. 24, 2024
Comment from Hotel Management
Mar. 22, 2024 by Eddy, Hotel Management
Dear Torii,Thank you for staying with us. We appreciate your feedback.Best regards,Edd,Acacia Boutique Hotel,Guest Services Host
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Best location, wonderful neighborhood and right by the beach. Very cute hotel and pretty much what I expected. Maybe could use a little TLC in the rooms. Restaurant in the hotel was awesome. Best meal we had while in town.
Comment from Hotel Management
Jan. 21, 2024 by Front Desk Agent, Hotel Management
Hi JoergThank you for such an excellent review. We are glad to hear that you had a great time during your stay, we hope to see you soon with your family and friends
4 out of 5
by A traveller

Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Front Desk Agent, Hotel Management
Hi Mary BethThank you for the excellent review.
4 out of 5
by A traveller

Posted Jan. 19, 2024 on Expedia
Great big hot tub. Lots of towels and friendly staff. But no one is on duty overnight and rooms have no phones
Comment from Hotel Management
Jan. 21, 2024 by Front Desk Agent, Hotel Management
Hi MaryThank you for the excellent review. At our sister hotel Windchimes, we have 24-hour guest service.
5 out of 5
by A traveller

Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Front Desk Agent, Hotel Management
Hi YvonneThank you for the excellent review
5 out of 5
by A traveller

Posted Jan. 16, 2024
Nice big room with refrigerator & microwave. It would be nice to have coffee in the morning. No one is at the front desk until about 10 am for checkout & to call for a taxi
Comment from Hotel Management
Jan. 21, 2024 by Front Desk Agent, Hotel Management
Hi BarbaraThank you for such an excellent review. We are glad to hear that you had a great time during your stay, we hope to see you soon with your family and friends
5 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by Front Desk Agent, Hotel Management
Hi JorgeThank you for the excellent review
5 out of 5
by A traveller from San francisco

Posted Jan. 12, 2024 on Expedia
Nice warm small pool great air condition clise to places specially the beach nice customer service comfortable beds but the facilites needs some tlc the place being there for a while
Comment from Hotel Management
Jan. 15, 2024 by Front Desk Agent, Hotel Management
Hi HectorThank you for such an excellent review. We are glad to hear that you had a great time during your stay, we hope to see you soon with your family and friends.