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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property
Family-friendly 3.5-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Porch
Lobby
Meeting facility
View from property
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View in a map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Place, Centro Criollo de Ciencia y Tecnología del Caribe
    ‪5 min drive‬
  • Place, Casa Rosada
    ‪5 min drive‬
  • Place, Jardin Botanico y Cultural de Caguas
    ‪6 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Caguas

In Caguas .At this Caguas hotel, you'll be within 6 miles (10 km) of Jardin Botanico y Cultural de Caguas and 20 miles (32 km) of El Yunque National Forest. Pan American Pier and Condado Beach are also within 25 miles (40 km).

What's nearby

  • Centro Criollo de Ciencia y Tecnología del Caribe - 5 min drive - 5.0 km
  • Paseo de las Artes - 5 min drive - 5.8 km
  • Shops at Caguas - 5 min drive - 5.8 km
  • Casa Rosada - 5 min drive - 5.6 km
  • Jardin Botanico y Cultural de Caguas - 6 min drive - 7.4 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Lechonera La Hacienda - ‬6 min drive
  • ‪Viktor Pollo - ‬4 min drive
  • ‪El Rancho De Los Trovadores - ‬5 min drive
  • ‪Burger King Carr 172 - ‬4 min drive
  • ‪Church's Chicken Caguas Sur - ‬18 min walk

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Family-friendly 3.5-star hotel with outdoor pool
Four Points by Sheraton Caguas Real Hotel & Casino offers its guests a children's pool, an outdoor pool, a waterslide, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A casino, a terrace, and multilingual staff are also featured at the family-friendly Four Points by Sheraton Caguas Real Hotel & Casino. For a fee, parking is available.

This 3.5-star Caguas hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Four Points by Sheraton Caguas Real Hotel & Casino offers 125 accommodations with safes and complimentary newspapers. Beds feature Select Comfort mattresses. 55-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Hot tub
  • Breakfast included
  • Parking included
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CA $350 total
includes taxes & fees
Nov 26 - Nov 27
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 12.84 to 21.40 for adults and USD 10.70 to 16.05 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square feet of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 17 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.84 to 21.40 for adults, and USD 10.70 to 16.05 for children
  • Self parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
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Four Points Sheraton Caguas Real
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Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and food. Room was clean and modern.
Stayed 1 night in Aug 2025

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things is not convenient is the parking lot. The spaces are too small and is hard to find a close spot. Also the street condition of the entrance was not representative to the hotel.
My daughter's fifteenth birthday
Stayed 3 nights in Aug 2025

8/10 Good

Kristel

Stayed 2 nights in Aug 2025

10/10 Excellent

ANTONIO, Mayaguez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for its price!
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Tais

Stayed 1 night in Jul 2025

10/10 Excellent

RAFAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jaziel

Stayed 1 night in Jul 2025

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta
Stayed 2 nights in Jul 2025

6/10 Okay

Alexis

Travelled with family
Disliked: Property conditions & facilities
Our arrival experience was not pleasant. We had to move to other room due to mold smells in our first room. Then the second room the AC didn’t work and had to be replaced. No, apologies given just “we will take care of it”, like they were use to this happening regularly. Afterwards, the stay went well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rafael, Santa Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Salomon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En Español, el Hotel está super bonito todo es 100% limpio, el cuarto también el staff bien amigable, especialmente la gente que trabaja la barra
Stayed 4 nights in Jun 2025

10/10 Excellent

BrendaLiz

Stayed 3 nights in Jun 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and accessible. Casino is big, plenty of machines and tables. Pool would be nice if it was accessible earlier than 9 am. Gym small but doable for a couple of days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Suhei

Stayed 4 nights in Jun 2025

6/10 Okay

Maybelline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was Charged $13.38 for parking when I check-in at 7pm and lefted at 11:40 am , I consider a lot. After reserving room and processing payment My final bill that was email to me to pay on the property was $46.92 and they charged me $50.00
Stayed 1 night in May 2025

10/10 Excellent

Yvannie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my go to spot in Puerto Rico for hotel accommodations in this particular area. The hotel staff is always fantastic and the rooms are clean,
Stayed 2 nights in May 2025

10/10 Excellent

Norbert

Stayed 4 nights in May 2025

10/10 Excellent

Alec

Stayed 4 nights in Mar 2025

8/10 Good

Zulma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice stay outside San Juan

Our first time staying at 4Points, the experience was great!!
Stayed 1 night in May 2025