Note fondée sur 945 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
99 % des clients le recommandent
3,4 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur de Auxerre

Publié le 21 juill. 2019 sur Expedia
Chambre et salle de bain propres. Personnel sympathique
5 sur 5
par un voyageur

Publié le 10 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2019 par General Manager, Gestion de l’hôtel
Thank you Alain for the positive rating of our hotel! We hope to see you again soon next time you're in town! Here for you, General Manager
1 sur 5
par un voyageur

Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Front Desk , Gestion de l’hôtel
Dear Brittany, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.
4 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Front Desk , Gestion de l’hôtel
Thank You
3 sur 5
par un voyageur

Publié le 24 févr. 2024 sur Expedia
Customer service and check in was great. Wasn't too ecstatic about having to put a $100 cash deposit vs a credit card but whatever, rules are rules. There was a group of men loitering outside my room for about 2 hours, they were loud, seemed like they were hanging out after work so i knew they would go to bed soon but still shouldn't be allowed. Number 1 thing I disliked was the smell of the room. I went to buy a candle or else i wouldn't have been able to sleep. If you are there just for a place to lay your head down over night, its oksy. gyys that were
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Front Desk , Gestion de l’hôtel
Dear Alejandra, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.
4 sur 5
par un voyageur

Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Front Desk , Gestion de l’hôtel
Thank You
2 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
Room smelled like urine and didn’t look clean.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Front Desk, Gestion de l’hôtel
Dear Ana, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Manager. Again, we are sorry for the issues that you encountered.
4 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Front Desk, Gestion de l’hôtel
Thank You
2 sur 5
par un voyageur

Wont stay again

Publié le 17 févr. 2024 sur Hotels
The hotel was clean-as in carpets, etc but old and run down. Toilet handle broken, mildew and mold covered the bathtub and bathroom ceiling Things dusty and looked like they haven't been updated in years
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Front Desk , Gestion de l’hôtel
Dear Kimberly, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Maintenace Again, we are sorry for the issues that you encountered.
1 sur 5
par un voyageur

Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Front Desk , Gestion de l’hôtel
Dear Victor, I am so sorry to hear that your experience with us did not fully meet your expectations. This is definitely not the experience we want you to have. We will let Housekeeping know and Maintenace Again, we are sorry for the issues that you encountered.