Ratings based on 567 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Feb. 13, 2024 by Reservaciones, Hotel Management
Estimado DanielAgradecemos se haya tomado el tiempo de proporcionarnos su valioso comentario, para Hotel Suites Villasol nuestros huéspedes son lo más importante, seguimos trabajando para poder ofrecerle las mejores experiencias, esperamos poder atenderlos nuevamente. Saludos cordiales.
by A traveller from Layton
Posted Oct. 14, 2023 on Expedia
The location is close to city dining and offers its
own resaurants.
The restaurant located within the Hotel area has a very professional staff and tasty buffet food items.
The restaurant located in the beach club serves very good and unique dinner options.
The staff, notably Elizabet and Milton, are exceptional regarding friendliness and professionalism. By the time we left Villasol, we felt we were leaving family.
Gracias for the best vacation of my life.
Comment from Hotel Management
Oct. 18, 2023 by Reservaciones, Hotel Management
Dear guestWe appreciate that you have taken the time to give us your valuable comment, for Hotel Suites Villasol our guests are the most important thing, we hope to serve you againKind regards
by A traveller
Posted Oct. 13, 2023 on Expedia
The staff was very accompanying and spoke excellent English.
Comment from Hotel Management
Oct. 18, 2023 by Reservaciones, Hotel Management
Dear guestWe appreciate that you have taken the time to give us your valuable comment, for Hotel Suites Villasol our guests are the most important thing, we hope to serve you againKind regards.
by A traveller
Posted May 31, 2023 on Expedia
Nice property and nice beach club.
Comment from Hotel Management
Jun. 3, 2023 by Aylín, Hotel Management
¡Hi Antonio! We appreciate your valuable comment, we hope to have you back soon.Greetings!
by A traveller
It was bad luck???
Posted May 20, 2023 on HotelsIt was a great experience to be in a good restaurant with veery good food at the Pez Gato Restaurant.
However we got very sick from a room service! In our vacation we spent 2 days with diarrhea :(
Comment from Hotel Management
Jun. 4, 2023 by Aylin, Hotel Management
Hi Mara! Good dayWe appreciate your valuable comment, we regret that your stay with us has not been the best, we will work on it to offer you a better service the next time you visit us.Greetings!
by A traveller
Posted May 12, 2023 on Expedia
Hotel is not in the beach front
Comment from Hotel Management
Jun. 4, 2023 by Aylin, Hotel Management
¡Hi Eduardo! I hope you are having a good day.Im so sorry to heard that. Only our beach club is in the beachfront.Greetings.
by A traveller
Posted May 9, 2023 on Expedia
Comment from Hotel Management
Jun. 4, 2023 by Aylin, Hotel Management
¡Hola Daniel! Buen día Agradecemos su valioso comentario.Esperamos tenerlo pronto de regreso, ¡Saludos!.
by A traveller
Posted May 2, 2023 on Expedia
The area is good but the stuff needs proper training
Comment from Hotel Management
Jun. 4, 2023 by Aylin, Hotel Management
¡Hi Tomas! I hope you are having a good day!We are so sorry to know your stay with us was not perfect, however we appreciate your comments, it help us to improve our service.
by A traveller
Posted Mar. 1, 2023 on Expedia
The property was out of date it needs up date however the staff is super attentive and friendly specially Astrid and fer were awesome
Comment from Hotel Management
Mar. 28, 2023 by JC, Hotel Management
¡Hello Jorge! We appreciate your feedback, as we are always striving to provide you with the best experience possible. We take our job very seriously, and we will share your valuable feedback to the corresponding department. Furthermore, we hope to see you soon.
by A traveller
Posted Feb. 14, 2023 on Expedia
Comment from Hotel Management
Mar. 28, 2023 by CM, Hotel Management
¡Hola Heriberto! Muchas gracias por su calificación. Esperamos verlo nuevamente.
