Ratings based on 949 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 3, 2024 on Expedia
by A traveller
Posted Aug. 5, 2023 on Expedia
Booked this reservation in April of 2023 for a concert in August of 2023. Fast forward 5 months later to day of the booking this Hotel cancelled my reservation without notifying me. Drove 3 hours to be told “sorry I’m not sure why no one told you but we have no rooms and we cannot do anything for you” with no email or phone call to let us know. they proceeded to blame Expedia for no one reaching out to tell me our reservation was cancelled. Expedia then confirmed it is the hotels responsibility. Refused to accommodate us or even let us use the rest room after the long car ride we traveled. Spent an hour and a half on the phone with Expedia trying to book a new hotel as most were fully booked. Finally got a new room total of 2 hours later with no help, compensation or sincere apology from the poorly managed Hotel Baja. Absolutely will not be back here.
by A traveller
Posted Jul. 20, 2023 on Expedia
by A traveller
Posted Jul. 15, 2023 on Expedia
We just stayed here to sleep for a night to cross the boarder.
by A traveller
Posted Jul. 10, 2023 on Expedia
Cancelled our (fully paid) booking with no notice and turned us away after we travelled 24 hours with 2 children who have ASN. Refused to help us find somewhere else.
by A traveller from Bothell
Posted Jun. 30, 2023 on Expedia
Location close to shopping and food
by A traveller
Need few changes
Posted Jun. 26, 2023 on HotelsEverything was good just that the room had a weird smell and the tub was not working properly and the bed was kind of hard I did wake up with a backache.
by A traveller
Posted Jun. 22, 2023 on Expedia
The water pressure in the shower is very low
by A traveller
Posted Jun. 19, 2023 on Expedia
by A traveller
Posted Jun. 14, 2023 on Expedia
Decent value.
