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Tolteka Plaza

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Tolteka Plaza

Interior entrance
Outdoor pool
Exterior
Double Room, 2 Double Beds
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Carretera Internacional y, Av Independencia Sur Km 62, Santa Ana, SA
  • Place, Metrocentro Santa Ana
    ‪11 min walk‬
  • Place, Oscar Alberto Quiteno Municipal Stadium
    ‪16 min walk‬
  • Place, Colonia Gerardo Barrios Community Center
    ‪4 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

8.2 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Santa Ana

In shopping district.You'll find Metrocentro Santa Ana and Oscar Alberto Quiteno Municipal Stadium within 2 miles (3 km) of this hotel. Escuela de Artes and Museum of Human Anatomy are also within 3 miles (5 km).

What's nearby

  • Metrocentro Santa Ana - 11 min walk - 1.0 km
  • Oscar Alberto Quiteno Municipal Stadium - 16 min walk - 1.3 km
  • Colonia Gerardo Barrios Community Center - 4 min drive - 4.9 km
  • Cathedral of Santa Ana - 6 min drive - 3.9 km
  • Lake Coatepeque - 15 min drive - 16.4 km

Getting around

  • El Salvador Intl. Airport (SAL) - 96 min drive

Restaurants

  • ‪food court metrocentro Santa Ana - ‬13 min walk
  • ‪Mister Donut - ‬11 min walk
  • ‪Feria Ganadera - ‬5 min drive
  • ‪Pizza Hut - ‬12 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Tolteka Plaza

3.5-star guestrooms with free WiFi
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Tolteka Plaza also features an outdoor pool, a garden, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Santa Ana hotel.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1998
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Garden
  • Smoking in designated areas
  • Dining venue
Tolteka Plaza offers 50 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tolteka Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana

Tolteka Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 116 out of 278 reviews
Rating 8 - Good. 68 out of 278 reviews
Rating 6 - Okay. 51 out of 278 reviews
Rating 4 - Poor. 26 out of 278 reviews
Rating 2 - Terrible. 17 out of 278 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Deisy

Stayed 2 nights in Nov 2025

10/10 Excellent

Krissia

Liked: Cleanliness
Everything is ok
Stayed 1 night in Nov 2025

4/10 Poor

Yolanda

Disliked: Cleanliness, property conditions & facilities
The rooms need better cleaning, ventilation, decoration there’s no mirrors or closets neither luggage holders. The tub and lavatory are clogged having difficulty to shower or washing hands. Your customer service needs to be improve it was not a really good service.
Stayed 3 nights in Nov 2025

4/10 Poor

Adan

Overall, the employees were not very welcoming. They wouldn’t say good morning or help us find our hotel room. Twice we asked for an extra blanket and did not receive it. At one point, the receptionist stated we should have asked for the blanket before 10 p.m. well, we asked for the blanket close to 6 pm.
Stayed 4 nights in Nov 2025

10/10 Excellent

Terreence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked fine. Response time on maintenance issues was excellent. All staff were very pleasant people. We enjoyed our time in El Salvador.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
All the employees were great
Stayed 7 nights in Nov 2025

8/10 Good

DANILO, BURBANK

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and the staff were extremely friendly and courteous! This would be the only hotel I would stay at when I return. Also had access to the gym next door.
Stayed 6 nights in Oct 2025

6/10 Okay

Colin

Liked: Amenities
Disliked: Staff & service
Place was going through renovations, construction and hotel staff was not aware of guests sleeping at 5:00 am and they were holding loud conversations. Breakfast times could be extended after 8:00 AM on a Sunday.
Stayed 1 night in Oct 2025

4/10 Poor

Guy

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs major renovation. Bathroom shower leaks and rooms are dated.
Stayed 1 night in Oct 2025

8/10 Good

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Receptionist couldn't find my reservation at 1st and charged me, but i showed proof and then refunded charge. The room is really nice and bed comfortable. The food was OK could be better since its one of the best hotels in the area. Overall i wouldrecommend
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place to stay. It's clean, good location and good service
Stayed 1 night in Sep 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities
The key cards are a problem… they get deactivated all the time, I have to keep going back to be re program, and it wasn’t just me, I heard the same complain from other guess. The keys are so old and worn out.
Stayed 2 nights in Sep 2025

8/10 Good

Alexander

Stayed 2 nights in Sep 2025

6/10 Okay

Eusebio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Old bathroom need update
Stayed 2 nights in Aug 2025

6/10 Okay

Johnny

Liked: Staff & service
Good economical hotel where you can see that most locals stay. While I only stayed two nights, it’s served its purpose. Rooms are a bit dated still average for the stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Valerie

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

The place where happy isn't allowed

Looking for a place that charges like they have amenities but doesn't, this is the place for you. No washclothes, hand towels, drinking glasses, not even a menu for their restaurant. Let's not mention the cold dead like faces of every single employee there with the exception of the gun toting guard. 3 days and never a smile, wave, good morning, good evening. Weirdest vibe ever. When we left, the front desk staff actually asked the guard to ask us for the room key. The most impersonal experience ever
Stayed 3 nights in Jul 2025

10/10 Excellent

JANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, clean and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jazmin

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Leanna

Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice medium sized hotel in a centralized area. There is a view to the beautiful pool as soon as you walk in the front entrance. Check in was relatively Quick with a very nice lady who is at the front desk by herself the room with the double beds have a work desk, a chest drawer, and a closet. Everything you need for a stay definitely recommend this place.
Stayed 1 night in Apr 2025

2/10 Terrible

OMAR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

son

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025