Ratings based on 13 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 23, 2021 on Expedia
Best value in Taganga and perfect if scuba diving in the AM. Just a 2 min walk to most dive shops.
Comment from Hotel Management
Jul. 3, 2021 by -, Hotel Management
Gracias
Felices dias!
by A traveller
Under the Taganga Sea
Posted Feb. 20, 2021 on HotelsI went to Taganga for scuba diving, my place was the perfect location. In the morning walked a few paces for breakfast. The dive shop was next to my bed, so close I could use the WiFi but did not need it because ours was great. In the evening I walked three steps from the courtyard and captured the most beautiful sunset.
Comment from Hotel Management
Feb. 22, 2021 by -, Hotel Management
Gracias Ronald por tus hermosos comentarios!
Que bueno saber que pasaste una muy buena estadia.
Felices dias !
Bienvenido siempre
Equipo Svahns Taganga
by A traveller
Posted Jan. 18, 2021 on Hotels
Comment from Hotel Management
Feb. 22, 2021 by -, Hotel Management
Gracias
by A traveller
Excellent place
Posted Dec. 26, 2018 on HotelsThe place is really good, self service apartments really close to the main areas of Taganga and all the scuba diving places. Staff were very friendly and helpful
Comment from Hotel Management
Feb. 7, 2019 by Johanna Patiño., Hotel Management
Dear Mr. Andres,
Thanks for your review, it´s really important in order to improve our services,
Kinds regards,
by A traveller
AWFUL HOTEL DO NO STAY HERE!
Posted Nov. 28, 2016 on HotelsWe arrived to Svahns apartment early Wednesday morning after visiting Tayrona National Park. Up until that point our stay in Colombia had been amazing. When we arrived at the make shift reception (a bedroom with a Desktop computer) we were told that our reservation could not be located. Even given the fact I had produced our reservation email from Hotels.com. To make the situation even worse, the lady working that particular day was unfriendly and unhelpful. After prolonged discussions she finally found our reservation.
Once we entered the room we found out that the Hotel does not provide hot water. This meant cold showers.
The bathroom was a wet room which didnt drain water properly. Therefore it meant anybody wanting to use the toilet after a shower was lucky to make out alive without a broken leg or dislocated shoulder.
The beds were uncomfortable and linen not fresh. My friend ended up sleeping on the floor as it was more comfortable.
Around 6pm on the Wednesday night, we abruptly got a knock at the door asking for us to pay for the room now or we would be kicked out. Further we were told that the card machine was not working and we would have to pay cash. This was in complete contrast to what "hotels.com" had written in our reservation. Given that Taganga only has one cash machine in the whole town which very often runs out of cash.
Reception was not open at 8am (as advertised) so we could check out.
by A traveller
NO RECOMENDABLE
Posted Feb. 10, 2019 on HotelsNo es cocnordant eel esado on las fotos paredes con humedad, la recepción no cuplé el horario y no había a quien reclamarle.
Comment from Hotel Management
Feb. 17, 2019 by Johanna Patiño., Hotel Management
Apreciado Sr. Gerardo,
Muchas gracias por sus comentarios, pedimos disculpas por el estado de la suite, lamentablemente el mantenimiento estaba programado para después de su salida, pues estuvo ocupada durante toda la temporada de vacaciones; en este momento la habitación ha sido restaurada, pintada y se encuentra en optimas condiciones. Lamentamos aun mas que este inconveniente le haya hecho olvidar toda nuestra ayuda en los momentos solicitados por usted, y que de la mejor manera fueran atendidos; me hubiera gustado que en cualquier momento que usted se dirigió a la recepción, donde siempre estuve presente, me hubiese comentado su inquietud, con mucho gusto le hubiese ofrecido otra suite o hubiera encontrado la manera de mejorar su experiencia.
Cordialmente,
by A traveller
Estadía para el olvido
Posted Feb. 5, 2019 on HotelsEl apart es recomendable tiene que mejorar algunos pequeños detalles
Nos decepcionó taganga muy sucio
Comment from Hotel Management
Feb. 9, 2019 by Johanna Patiño, Hotel Management
Estimado Sr. Ariel, muchas gracias por sus comentarios y sus recomendaciones, hemos venido trabajando con la comunidad para mejorar diferentes aspectos del pueblo.
Nuevamente muchas gracias,
by A traveller
Buen hotel
Posted Jun. 16, 2018 on HotelsBuen hotel, buen servicio, solo falta parqueadero.
Comment from Hotel Management
Jun. 21, 2018 by Johanna Patiño., Hotel Management
Muchas gracias por su comentario y puntuación, es muy importante para nosotros.
by A traveller from Buenos Aires
Lo mejor de taganga dentro de su categoría
Posted May 4, 2018 on ExpediaExcelente lugar, apartamento muy completo, limpio y todo funciona. Tal cual se ve en las fotos. Gracias por recibirnos
Comment from Hotel Management
May 7, 2018 by Johanna Patiño., Hotel Management
Estimado Sr. Freddy,
Gracias por preferirnos y por su comentario, el placer fue nuestro, buen viaje y bienvenidos siempre a nuestra casa.
by Riku
Posted Oct. 22, 2017 on Hotels
Comment from Hotel Management
Dec. 17, 2017
Thanks for you score, this is really importan for us!
