Ratings based on 516 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 13, 2024 on Hotels
RQ staff were so kind, and flexible.
Comment from Hotel Management
Apr. 5, 2024 by Jessica Rodriguez, Hotel Management
Dear Guest, we thank you kindly for your review, and we will be sure to pass on your wonderful comments to our great staff. We hope to see you again in the future for another stay.Saludos!
by A traveller
Posted Jun. 15, 2023 on Expedia
Female staff at check in was not very helpful.
Comment from Hotel Management
Aug. 4, 2023 by Monica Lorca Gortaris (RQ Stay.), Hotel Management
Estimado huesped, buenos días, lamentamos lo sucedido durante su estadía, Se ha notificado situación al Hotel.
by A traveller
Good location, mediocre hotel.
Posted Feb. 27, 2023 on HotelsThe hotel is in a good location if you can find it. It was definitely hard to find in the dark the forst time we arrived, but it is close to the sites. The wifi was awful. About 80% of the time, the wifi connection wasnt even giving us a signal. The breakfast was below average with just a boxed lunch.
Comment from Hotel Management
Mar. 1, 2023 by Monica Lorca Gortaris (RQ Stay.), Hotel Management
Estimado Mathew, buenos días, lamentamos los inconvenientes en encontrar la ubicación de nuestro establecimiento, le comento que se envia el mapa de ubicación al momento de recibir la confirmacion de reserva.
by A traveller
Posted Jan. 30, 2023 on Expedia
they don't have a waiting room
Comment from Hotel Management
Feb. 24, 2023 by Monica Lorca Gortaris (RQ Stay.), Hotel Management
Muchas gracias por su preferencia, sus comentarios serán entregados a Gerencia de Hotel.Contamos con un estar en el primer piso.
by A traveller
Disappointing
Posted Jan. 8, 2023 on HotelsSmall room, tiny bathtub, overheated, pool unavailable, breakfast in a box, cleaning personal comes in and out...
Comment from Hotel Management
Jan. 18, 2023 by Monica Lorca Gortaris -Ejecutiva RQ Stay, Hotel Management
Muchas gracias Patricepor su estadía, sus comentarios nos ayuda a seguir mejorando la experiencia de nuestros pasajeros.Lamentamos su mala experiencia, la piscina esta en mantencion, por esa razón no se ofrece,las tinas tienen la distribución aceptada por Hoteleria y el desayuno se entrega empacado como medida al COVID 19.
by A traveller from Carolina
Posted May 15, 2022 on Expedia
Fair to stay
Comment from Hotel Management
Jun. 15, 2022 by Monica Lorca Gortaris -Ejecutiva RQ Stay, Hotel Management
Buenas tardes Felix, muchas gracias por su preferencia.
by A traveller
Posted Dec. 9, 2021 on Expedia
by A traveller
Clean but needs some improvements
Posted Mar. 10, 2021 on HotelsThe cart of the hotel is not working and they don’t have a helper to carry your luggage. The hot water came out in brown color, had just one shampoo tube and one piece of soap. The AC was OK but the auto mode didn’t make the fan to stop when the temperature was cool enough. Clean and comfortable room and good care of the COVID 19 rules. The breakfast is properly located inside of the refrigerator.
by A traveller from Cambridge, Canada
Posted Mar. 15, 2020 on Expedia
Great downtown location very close to the subway station Moneda and to many other means of public transportation. Also lots of shopping and restaurants within walking distance.
by A traveller from Maine
Posted Feb. 29, 2020 on Expedia
Right in the heart of the city, this hotel was the perfect spot for getting anywhere. The staff was very attentive and helpful and the breakfast was delicious! Taxis, subway or busses were nearby as was a full supermarket which was helpful as we had a kitchen in our room. Also lots of sights were walkable. I highly recommend RQ for you, comfortable and reasonably priced.
