Ratings based on 29 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
5.0 Service & staff
4.6 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 15, 2024 on Expedia
Good overall
Comment from Hotel Management
Mar. 15, 2024 by Front Desk staff, Hotel Management
Thanks for your comments Weston, we are happy that you have enjoyed you stay, have a nice journey back.
by A traveller from NEW LAMBTON
Posted Oct. 21, 2023 on Expedia
Very nice place for a long stay, friendly and helpful staff. Comfortable rooms.
Comment from Hotel Management
Oct. 22, 2023 by Hans, Hotel Management
Thank you for your review, William! We're glad to hear that you had a positive experience at The Place. Our staff aims to provide friendly and helpful service to ensure your comfort during your stay. We hope to welcome you back soon!
by A traveller
Posted Aug. 1, 2023 on Expedia
Felt safe and it is one of the most beautiful areas in Santiago. We would definitely stay here again.
Comment from Hotel Management
Aug. 2, 2023 by Hans Scherer, Hotel Management
Dear Carmen, thank you very uch for your review. We hiope you can visit us again next time you are in Santiago.Saludos!
by A traveller
Posted Jul. 9, 2023 on Expedia
I cannot say enough good things about The Place and would stay there again. The design of our suite was incredible. Our overnight flight arrived and they allowed us to check in early at 10 a.m. Likewise, our overnight departure flight was at 10:30 p.m. and they let us check out at 2 p.m. Breakfast is in their restaurant and there are five different choices. We tried all of them during our week in Santiago and loved all of them. Our room was always kept clean and the reception staff were always quite friendly, patient answering our questions, and offered suggestions as well. This is a quiet residential area in one of the best parts of the city so nit in the central area but the hotel is between two Metro stations, each a 10-minute walk. Nothing beat sitting on our balcony with bread, cheese, Iberian ham, and a bottle of wine while watching the Andes in the background.
Comment from Hotel Management
Jul. 10, 2023 by Hans Scherer, Hotel Management
Dear Douglas, thank you for your wonderful review. It was also a pleasure to have you with us. We hope to be able to host you again for a future reservation.Saludos!
by A traveller
Posted Mar. 5, 2023 on Expedia
Modern place, good elevators, staff in general helpful. Good internet. Water pressure low. High level rooms have smaller bathrooms than the level lower which was a bit of a surprise. Bathrooms are definitely too small to be comfortable. Nice office room downstairs. In general quite neighbourhood and very well located.
Comment from Hotel Management
Mar. 6, 2023 by Hans Scherer, Hotel Management
Dear Eric, thank you very much for your review and comments. We really appreciate you choosing us as your lodging option in Santiago.Saludos!
by A traveller
Posted Jan. 28, 2023 on Expedia
The property was great and I loved the lounge/work area. My only dislike was that I was charged taxes. I’m from the US and booked the stay but because of flight issues, my Chilean partner had to check in before me. Because he was checking in and Chilean, they charged us taxes that are normally exempt for foreigners (we live in the USA). That part was disappointing but the rest of our stay (2 nights) was lovely.
Comment from Hotel Management
Jan. 30, 2023 by Hans Scherer, Hotel Management
Dear Angela, thank you for your review. We are glad to hear that you enjoyed your stay. Regarding the payment, I have followed up on this issue, and unfortunately we do not have the documentation to wave the 19% tax fee. Please fell free to contact us in case you can send the imigration paper along with a copy of your pasaport, and I will personally look in to fixing this isuue.Saludos!
by A traveller
Posted Oct. 24, 2022 on Hotels
Comment from Hotel Management
Oct. 24, 2022 by Hans Scherer, Hotel Management
Estimado Jorge,Muchas gracias por su evaluación.Saludos!
by A traveller
Excellent venue
Posted Oct. 7, 2022 on HotelsExcellent stay and what was required for my business trip. Very comfortable apartment with daily cleaning. The cafe downstairs is a bonus with very helpful staff as my Spanish is very limited. Excellent breakfast and good value. Will be staying here again.
Comment from Hotel Management
Oct. 7, 2022 by Hans Scherer, Hotel Management
Dear Alwyn, thank you for your kind comments. It is great to know that you had such a wondeful stay with us. We look forward to hosting you again for a futura reservation.Thanks once again!Saludos!
by A traveller
Posted Jun. 18, 2022 on Hotels
Comment from Hotel Management
Jun. 22, 2022 by Hans Scherer, Hotel Management
Estimado,
Muchas gracias por su valoración y habernos elegido como hospedaje durante su tiempo en Santiago.
Esperamos atenderlo nuevamente.
Saludos!
by A traveller
Posted Nov. 25, 2023 on Expedia
All in all anothrr very nice stay
Comment from Hotel Management
Dec. 4, 2023 by Hans, Hotel Management
Thank you, Freddi, for your kind review of The Place hotel. We are glad to hear that you had a very nice stay. Our team strives to provide a friendly and welcoming experience for all our guests. We appreciate your feedback and hope to welcome you back in the future. If you have any further comments or questions, please feel free to reach out to us.
