Ratings based on 911 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 11, 2024 on Expedia
We will definitely be staying here again when in Santo Domingo! Great location!
Comment from Hotel Management
Jan. 25, 2024 by HP, Hotel Management
Dear Guest Marissa, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , . We are waiting for your next visit to Santo Domingo. Best Regards
by A traveller
Posted Jan. 10, 2024 on Expedia
Ive stayed at Palacio several times. Ive never been disappointed. Its practically on Duarte road and so close to restaurants and the square. The taxis are on the corner also. If you want aircon, MAN this things works lol. I felt like an arctic ezplorer. Free parking which is a rare commodity.
Comment from Hotel Management
Jan. 11, 2024 by HP, Hotel Management
Dear Guest Rene, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are grateful that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo. Best Regards
by A traveller
Posted Jan. 6, 2024 on Expedia
Really, really pleased! Staff are lovely!!! Beautiful, old building, fantastic location!!!
Comment from Hotel Management
Jan. 11, 2024 by BHP, Hotel Management
Dear Guest Jill, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are grateful that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo. Best Regards
by A traveller
Amazing Staff!
Posted Dec. 29, 2023 on HotelsLittle power issue, they corrected. The Management and staff were surperior, assiting tonevery need.MissingnthrnSauna and Gym, should probally just take that out. I was in 112 the jacuzzi tube worked just fine,with hot water. love this! Can't say enough about how professional the manager and staff were. I will come back!
Comment from Hotel Management
Jan. 11, 2024 by BHP, Hotel Management
Dear Guest Markeith, Thank you so much for taking your precious time to comment about our Boutique Hotel Palacio , we are grateful that you feel good in our hotel and feel proud of our effort to maintain quality in our services and facilities. We are waiting for your next visit to Santo Domingo. Best Regards
by A traveller
Posted Dec. 28, 2023 on Expedia
I've been staying at the Palacio for many years. I have mixed feelings. Everything is hit or miss, some very good, and some not good at all -- from facilities maintenance, to facilities cleanliness, to the staff's attitudes and attentiveness. You can experience the full gamut during the same stay. I will stay here again, because of the good aspects. But this hotel could be so much more and better than it is with more consistent management.
Comment from Hotel Management
Feb. 28, 2024 by BHP, Hotel Management
Dear David, thank you very much from the Boutique Hotel Palacio for leaving your punctuation of our staff and the service received.For us it will always be a pleasure to welcome you again. Best Regards
by A traveller
Great time in Santo Domingo
Posted Dec. 12, 2023 on HotelsGreat stay, my room was very nice and had a lot of old world character. Location was excellent. Nice staff
Comment from Hotel Management
Dec. 28, 2023 by HP, Hotel Management
Dear Richard , thank you very much from the Boutique Hotel Palacio for leaving your punctuation of our staff and the service received.For us it will always be a pleasure to welcome you again. Best Regards
by A traveller from Worcester
Posted Dec. 6, 2023 on Expedia
It is in the Colonial zone, that comes with the old architecture. Staff was very nice and kind, room was clean.
No issues during me and my family's stay.
Comment from Hotel Management
Dec. 28, 2023 by HP, Hotel Management
Dear Freddy , thank you very much from the Boutique Hotel Palacio for leaving your punctuation of our staff and the service received.For us it will always be a pleasure to welcome you again. Best Regards
by A traveller
Posted Nov. 29, 2023 on Expedia
Comment from Hotel Management
Dec. 28, 2023 by HP, Hotel Management
Dear David, thank you very much from the Boutique Hotel Palacio for leaving your punctuation of our staff and the service received.For us it will always be a pleasure to welcome you again. Best Regards
by A traveller
Posted Nov. 26, 2023 on Expedia
Have amenities like pool, gym and bar...property well mantained and very close to the colonial area and good restaurants and bars
Comment from Hotel Management
Nov. 30, 2023 by HP, Hotel Management
Dear Daniel, thank you very much from the Boutique Hotel Palacio for leaving your punctuation of our staff and the service received.For us it will always be a pleasure to welcome you again. Best Regards
by A traveller
Posted Nov. 25, 2023 on Expedia
An unbeatable location with super staff and a charming building
Comment from Hotel Management
Nov. 30, 2023 by HP, Hotel Management
Dear Robert, thank you very much from the Boutique Hotel Palacio for leaving your punctuation of our staff and the service received.For us it will always be a pleasure to welcome you again. Best Regards
