Hotel Torifito Otaru Canal

4.0 star property
4-star hotel near Sakaimachi Street

Choose dates to view prices

Photo gallery for Hotel Torifito Otaru Canal

Restaurant
Restaurant
Reception
Lobby
Daily buffet breakfast (JPY 3000 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1-5-7, Ironai, Otaru, Hokkaido, 047-0031
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪2 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 3
  • 1 Double Bed

Family Twin Room for 4 People

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Bunk Bed

Standard Double Room for 1 Person

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Japanese Style TATAMI Twin Room for 2 People

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

Japanese Style TATAMI Superior Twin Room for 2 People

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

Japanese Style TATAMI Superior Twin Room for 3 People

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room for 1 Person

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 2 Twin Beds

Standard Twin Room

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 3
  • 2 Twin Beds

Moderate Twin Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room for 2 People

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room for 3 People

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Twin Beds

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About the area

Otaru

Heart of Otaru.Within a 5-minute walk of the hotel, you'll find Sakaimachi Street and Otaru Canal. Otaru Music Box Museum and Shin Nihonkai Ferry are also within 2 miles (3 km).

What's nearby

  • Sakaimachi Street - 1 min walk - 0.0 km
  • Otaru Canal - 2 min walk - 0.2 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 1.7 km
  • Otaru Aquarium - 6 min drive - 5.5 km

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬5 min walk
  • ‪ルタオ - ‬3 min walk
  • ‪魚真 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬4 min walk
  • ‪COTARU - ‬4 min walk

About this property

Hotel Torifito Otaru Canal

4-star hotel near Sakaimachi Street
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Torifito Otaru Canal. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Otaru hotel.

  • 128 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
Hotel Torifito Otaru Canal offers 128 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 3,000 for children
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 3000 for children
  • Uncovered self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL TORIFITO CANAL
TORIFITO OTARU CANAL
TORIFITO CANAL
Hotel Torifito Otaru Canal Hokkaido
Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel
Hotel Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel Otaru

Reviews

Hotel Torifito Otaru Canal Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 574 out of 1009 reviews
Rating 8 - Good. 314 out of 1009 reviews
Rating 6 - Okay. 92 out of 1009 reviews
Rating 4 - Poor. 16 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

Reviews

10/10 Excellent

Su Teng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Katie

Travelled with family
Liked: Staff & service
very small room and a little outdated but the staff were friendly and helpful
Stayed 1 night in Jun 2025

8/10 Good

Miyako

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Otaru Canal Street visit. Room size was adequate.
Stayed 1 night in Jun 2025

10/10 Excellent

Vi

Travelled with family
Liked: Cleanliness, amenities
Comfortable stay for family of three. Staff are very nice and hotel was clean. I like the location as well, very close to the Canal and shops.
Stayed 2 nights in Jun 2025

8/10 Good

sangmi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here during a trip with friends and we loved it! The place was clean, comfortable, and in a great location. Would definitely stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Qi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Reasonable stay

It was a perfectly reasonable Japanese hotel. The breakfast was better than many but just a 3 out of 5. Our previous two hotels had much more variety (but breakfast also cost more at them). The food was fine but after three days you got tired of basically the same menu. They seemed to have two slightly different menus that alternated. Most items were the same but a few switched back and forth. Typical Japanese pillow. Each bed had two. One normal, reasonably comfortable, and one “bwan” filled with padding on top. Mattress was typical Japanese firm. The comforter we great. The rooms were a bit small (with suitcases etc) but serviceable. Nautical decor was nice. I’d stay again if in Otaru.
Stayed 3 nights in May 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager is very nice and thoughtful
Stayed 1 night in May 2025

10/10 Excellent

Siew Meng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, comfort & with onsen provided. Excellence experience during my stay. Thank you very much!!!
Stayed 2 nights in May 2025

8/10 Good

Jey

Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe from theby the
Stayed 1 night in Apr 2025

10/10 Excellent

Tin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Brad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and roomy. The service was acceptable. Not rude, just business-like. Past stays in Japan left me very happy with friendly service.
Stayed 2 nights in Apr 2025

10/10 Excellent

YUN JU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nai Hoe

Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Stayed 2 nights in Mar 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We only stayed in Otaru for one night, but we would definitely stay here again. Hotel staff was friendly and accommodating. We got there early so they held our luggage for us and delivered it to our room while we were out. They even gave us umbrellas to use when they realized we didn’t have one. There is a Family Mart, shops, and places to eat within walking distance of the hotel. Bonus, they also have 2 washer/dryer machines and an ice machine on the second floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Otaru & the Torifito

Clean and spacious room! The hotel was in an ideal location and within great proximity of the train station, post office, museums, the canal, bus depot, restaurants and shopping. Enjoyed their breakfast buffet with many options as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, nice onsen. I couldn’t ask more from a hotel!
Stayed 2 nights in Feb 2025

8/10 Good

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

jong kon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Yui Wing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
very comfortable, airport bus stops at the Hotel Lobby, walking distance to the ferry
Stayed 2 nights in Feb 2025