Note fondée sur 964 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
76 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

It was nice everthing.

Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for your stay at Mitsui Garden Hotel Sapporo for your recent stay in Japan.We have read your comments about the hotel and we greatly appreciate that you took the time to write them.Our staffs listen carefully to all comments and feedback from our guests to make sure that we can improve our services for the better everyday. As we sincerely hope that you will continue to stay with us in the future.
4 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for your stay at Mitsui Garden Hotel Sapporo and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo once again.
5 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Wotif
A little dated but room was reasonable size for Japan and had absolutely everything. Comfy bed and pillows, great wifi, spotless bath and shower, blackout curtains etc. Just a few minutes from the main station and near a selection of local bus stops so perfect for days out. Staff were efficient and we had a great stay here .
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Mitsui Garden Hotel Sapporo Front Office Manager, Gestion de l’hôtel
Thank you very much for using Mitsui Garden Hotel Sapporo. Thank you very much for taking the time to share your impressions of your stay with us.Although there were many things that were lacking, we are very happy to hear that you were generally satisfied with the rooms, location, and staff. Words of praise from our customers are our greatest encouragement.We will continue to make every effort to provide a comfortable stay for all of our guests, so please use our hotel next time you come to Sapporo and we would appreciate it if you could let us know your impressions. Thank you for posting this time. All of our staff members look forward to your next visit.
4 sur 5
par un voyageur

Publié le 9 févr. 2024 sur Expedia
Just needs English instructions for the air conditions, as it's all in Japanese. Otherwise great location
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Mitsui Garden Hotel Sapporo Front Office Manager, Gestion de l’hôtel
Thank you very much for using Mitsui Garden Hotel Sapporo. Thank you very much for taking the time to share your impressions of your stay with us.We understand that there were many things that we lacked, but we are very happy to hear that you were generally satisfied with the location. However, we apologize for not being able to meet your expectations regarding the air conditioning. We would like to share the opinions we received with the hotel staff and take them into consideration.We will continue to make every effort to provide a comfortable stay for all of our guests, so please use our hotel next time you come to Sapporo and we would appreciate it if you could let us know your impressions. Thank you for posting this time. All of our staff members look forward to your next visit.
4 sur 5
par un voyageur

Publié le 5 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for your stay at Mitsui Garden Hotel Sapporo and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo once again.
5 sur 5
par un voyageur

Publié le 22 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for your stay at Mitsui Garden Hotel Sapporo and sharing your evaluation. We are pleased to hear that you were satisfied our service. We are proud to get a good score from you. Your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Sapporo once again.
5 sur 5
par un voyageur

Publié le 20 janv. 2024 sur Expedia
excellent location and base for a stay in sapporo. less than 5 min walk from sapporo station. good size rooms, comfortable, safe and secure. hotel has an onsen which is a great bonus. staff are friendly and helpful. great place to base
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Mitsui Garden Hotel Sapporo Front Office Manager, Gestion de l’hôtel
Thank you very much for choosing Mitsui Garden Hotel Sapporo. We would also like to thank you again for sending us your feedback after your departure. All of our employees will continue to work hard to ensure that our hotel continues to satisfy our guests. We hope that you will have another opportunity to visit our hotel when you come to Sapporo again. Mitsui Garden Hotel Sapporo Front Office Manager
5 sur 5
par un voyageur

Publié le 17 janv. 2024 sur Expedia
Very nice hotel located by the train station. Has an underground route that has many shopping and dining places. It also connects to the train station so you dont have to worry about the bad weather. I enjoyed my stay in this hotel. I slept long and well compared to the two other hotels I stayed at. This hotel probably had a more mature crowd. Hotel was quiet, so I was able to sleep much longer.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Mitsui Garden Hotel SapporoFront Office Manager, Gestion de l’hôtel
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking a time for sharing your comment.It seems that you had a comfortable stay during this stay, and we are very happy to read it. We will continue to devote ourselves to becoming a hotel that can be used repeatedly, while listening to your opinions, so we look forward to your continued support of Mitsui Garden Hotel Sapporo.We look forward to welcoming you again.
4 sur 5
par un voyageur

Publié le 14 janv. 2024 sur Expedia
Rooms are very small for Hokkaido standard. Slightly larger than my hotel in Tokyo. We did not have enough space to open up 2 luggage and have to take turns. Good thing is that it is very near Sapporo stn which we walked 5 mins to get to. Not much dining options nearby, have to go to Sapporo stn for more options.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Mitsui Garden Hotel SapporoFront Office Manager, Gestion de l’hôtel
Thank you for your stay at Mitsui Garden Hotel Sapporo and taking a time for sharing your comment.Regarding room size, we are very sorry that we could not meet your expectations. However we are glad to hear that you were satisfied with the access aspect of being close to Sapporo Station.In the future, all the staff will work hard to improve the service so that they will be satisfied not only in terms of access but also in terms of service.Thank you for your valuable opinion.
5 sur 5
par un voyageur

Publié le 11 janv. 2024 sur Expedia
札幌駅そばで地下道入口目の前なので、 悪天候でも歩きやすい
Commentaires de Gestion de l’hôtel
12 janv. 2024 par 三井ガーデンホテル札幌 宿泊支配人, Gestion de l’hôtel
この度は三井ガーデンホテル札幌をご利用いただき、誠にありがとうございます。ご多忙の中、感想をお寄せいただき重ねてお礼申し上げます。高評価をいただき大変光栄でございます。これからもお客様にご満足いただけるホテル作りに努めて参りますので、今後とも何卒宜しくお願い申し上げます。またのご来館を心よりお待ち申し上げております。三井ガーデンホテル札幌宿泊支配人