Ratings based on 960 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Amazing people
Posted Oct. 10, 2023 on HotelsIncredible customer service, we even had forgotten an expensive diamond necklace and panicked when we realized about an hours’ drive away. The reception found the necklace and kept it safe for our return. Great experience in every way and bless their hearts for securing this important piece for us.
Comment from Hotel Management
Oct. 13, 2023 by Nikki, Hotel Management
Thanks for staying with us. We appreciate the great feedback and will share this with our team! Hope to see you again in the future!
by A traveller
Posted Oct. 10, 2023 on Hotels
Comment from Hotel Management
Oct. 13, 2023 by Nikki, Hotel Management
Thanks for staying with us, we appreciate the great feedback!
by A traveller
Posted Oct. 6, 2023 on Expedia
Noisy construction
Comment from Hotel Management
Oct. 7, 2023 by Nikki, Hotel Management
We apologize you were un-happy with your stay. We are working very hard to minimize guest impact during renovations. Thanks for staying with us, we appreciate your feedback.
by A traveller
Posted Sep. 21, 2023 on Expedia
No blackout curtains. Light from outdoor lamps shine in as does the early morning sun. Room was neat and clean but obviously well worn and old.
Comment from Hotel Management
Sep. 22, 2023 by Nikki, Hotel Management
Thanks for staying with us, we appreciate your feedback.
by A traveller
Posted Sep. 3, 2023 on Expedia
Nice clean spot
Comment from Hotel Management
Sep. 4, 2023 by Nikki, Hotel Management
Thanks for staying with us, we appreciate the feedback!
by A traveller
Posted Sep. 2, 2023 on Expedia
Maya at the front desk was wonderful - thank you Maya!!
Comment from Hotel Management
Sep. 2, 2023 by Nikki, Hotel Management
Thanks for staying with us, I will make sure to forward this to Maya! We appreciate your feedback!
by A traveller
Posted Aug. 29, 2023 on Expedia
The motel was in need of updates. Everything looked like it was cheap when new and no longer new.
Comment from Hotel Management
Sep. 1, 2023 by Nikki, Hotel Management
I apologize we were not able to exceed your expectations during your stay. We are currently in the middle of full renovations of the property. All guest rooms will be fully updated. Thanks for your feedback.
by A traveller
Posted Aug. 26, 2023 on Expedia
Wifi kept dropping. A/C is very noisy. Toilet took 5 minutes to fill up. Room was very musty. However, the location is convenient for many activities. The are in the middle of a renovation so maybe some of these issues will be resolved.
Comment from Hotel Management
Aug. 26, 2023 by Nikki, Hotel Management
We're sorry to hear you were un-happy with your stay. We are excited to say all of our guest rooms are being renovated and will be brand new. I hope we get a chance to host you properly in the future. Thanks for your feedback.
by A traveller
Off to the races
Posted Aug. 20, 2023 on HotelsWe were very pleased with our stay at Comfort Inn at Saratoga Springs. The cost was reasonable, considering it was the heart of racing season. This was our 3rd stay at this hotel. The desk staff are very friendly and welcoming. Fortunately/unfortunately, they were in the middle of a large renovation. Although this had no effect on our room, the surrounding vacant rooms were mid renovation. I am sure it will be beautiful when completed. The location is great. I would strongly recommend this hotel.
Comment from Hotel Management
Aug. 21, 2023 by Nikki, Hotel Management
We hope to have renovations complete by the 1st of the year. Thanks for staying with us, we appreciate the feedback!
by A traveller
Posted Aug. 20, 2023 on Expedia
Good spacious room, but hotel renovations are happening.
Comment from Hotel Management
Aug. 21, 2023 by NIkki, Hotel Management
Thanks for staying with us, we appreciate the feedback!
