Ratings based on 171 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 28, 2022 on Expedia
Comment from Hotel Management
Aug. 15, 2023 by Marta , Hotel Management
Gentile Geraldine,grazie per il suo positivo giudizio e per aver soggiornato al Pegasus Hotel.Cordiali saluti
by A traveller
Posted Jan. 11, 2022 on Hotels
Great room
Comment from Hotel Management
Jan. 11, 2022 by Marta - Reception, Hotel Management
Dear Philip,
Thank you for your positive review.
Best regards
by A traveller
Posted Aug. 19, 2021 on Expedia
Tired old property
Comment from Hotel Management
Aug. 19, 2021 by Marta - Reception, Hotel Management
Dear Guest,
we are sorry for your negative review, based only on the external aspect of the Hotel, as inside all the rooms and common areas have been completely renovated. We hope you could came again in our hotel to value better our services.
Best regards
by A traveller
Posted Aug. 9, 2021 on Hotels
Comment from Hotel Management
Aug. 19, 2021 by Marta - Reception, Hotel Management
Dear Ralf,
we are sorry for your negative review. You didn't' write any comment, so we cannot understand which are the problems. We hope you could came again in our hotel to value better our services.
Best regards
by A traveller
Avoid this tired and scruffy hotel.
Posted Sep. 23, 2018 on HotelsA tired hotel desperately in need of upgrading. Poorly signed, only found it by parking the car and walking, as the lobby is on the fourth floor of a large block, accessed by a scruffy lift from street level or by driving three floors up a tight spiral ramp, again poorly signposted, to the third floor parking area and taking a lift from there. Had to then take a long detour around the local countryside to get back to the car park entrance as it was on a dual-carriageway. Carpets in the lobby were filthy and the whole place had an air of neglect. Front desk staff were charming, really trying to make the best of a very poor product. Fridge didn’t work, aircon couldn’t be controlled in the room, sofa in the room was so grubby and stained that we wouldn’t have sat on it, threadbare bath towel with a hole in it. No plugs in the hand basin or bath. Food in the restaurant was dreadful, undercooked meat with blood oozing into the gravy, very limited choice, several other tables sent food back while we were briefly in there. Again, charming waitress fighting overwhelming odds!
We were only there for a few hours as we had an 03:45 start to catch a ferry, otherwise we wouldn’t have stayed. Worst hotel we have stayed in for a very long time.
by italo
will return
Posted Apr. 14, 2017 on HotelsVery good let's nel very helpful a few kind
by italo
hotel is conveniet, clean , personnel friendly and
Posted Jan. 31, 2017 on Hotelsgood experience
by David from Vilnius
Recommendation: avoid.
Posted Aug. 17, 2016 on HotelsSassari is a brutal metropolitan place and pegasus is a roadside motel rather far from the centre. Though the hotel itself is ok, the location has nothing to offer and the building is run down. The industrial neighbourhood is gray and rough and features prostitution on every corner.
by A traveller from Canberra
Posted Jul. 2, 2016 on Expedia
Pros: Roomy accommodation. Front office ladies are nice, the guys are typical Italiano, all business, probably with having to deal with humourless Europeans
Cons: Is it airconditioned? Could not tell. Potential problem there in high summer. Elevator and parking "system" is strangely complicated.
Location: Well it does border the street walker district and is a little industrially orientated. Sassary is central to other more tourist-orientated locales.
As is the norm in Europe, the front desk ladies are pleasant with a good sense of humour, while the gentlemen are all business and efficiency. The drive up to parking level has potential to be problematic, especially in a larger vehicle. Luckily I had dinky-toy sized maccina, but it was still steep and tight.
The rooms are spacious, especially by Italiano standards, with cooking facilities which may or may not work (had neither the time nor inclination to investigate, being a one night guest). The internet sort of worked. It was clean and I like a hardish matress - others might not. Decor is from the seventies.
Breakfast was adequate European continental fare and was included in tariff, even though I had to prove it to management - and they appeared to be using a computer system linked presumably to the same Expedia info that I had.
by F.Filandra from Athens gr
Posted Aug. 25, 2013 on Hotels
Satisfactory
