Upon arrival, the escalator was broken, so we had to carry our luggage up the stairs to the lobby. We were greeted, signing in was a breeze, and then the room. I don't really understand why there are so many good reviews, unless some people just accept anything or any kind of living arrangements. My wife said the room had a musty smell. In the bathroom, there was a vent to take the moisture out, but it didn't work, no safe for your personals, underneath the work station, a board was falling down, we insisted on being put in another room, which smelled a little better. The bed was not comfortable at all; the sheets felt like rawhide. We ended up leaving early, it was our anniversary. Beware.