Note fondée sur 360 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Québec
Publié le 12 mars 2020 sur Expedia
Bord de l’autoroute donc facile d’accès pour reprendre la route. Aucune insonorisation; on entendait très bien ceux qui parlaient dehors en avant de leur chambre et on aurait cru que les personnes dans la chambre de bain voisine étaient dans la nôtre
Commentaires de Gestion de l’hôtel
17 mars 2020 par Guest Relations, Gestion de l’hôtel
Although our convenient location left a positive impression on you, it is saddening to know that the unwanted noise you experienced from the outside of your room detracted from your stay. Please accept our apologies for any inconvenience caused. Rest assured that we'll have your comment noted as we always aim for guest's satisfaction and comfort. We hope you give us another chance and witness all the various ways in which we have improved.
par un voyageur
confort relatif
Publié le 4 oct. 2016 sur HotelsEnvironnement médiocre, petit-déjeuner insignifiant
par un voyageur
Publié le 23 avr. 2024
Room location
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We shall definitely work on your observations. You can expect a further improved stay next time. We shall appreciate your kind understanding and request a rethinking to visit.Sincerely,Hotel Manager.
par un voyageur de Bastrop
Publié le 22 avr. 2024
The property although dated, is clean. The room was clean, had a large bathroom area with large sink counter. The shower was a tiled walk-in shower.
Arrival and check in was easy as was check out. The person running the counter was friendly and helpful. I did not use the breakfast area but had a cup of coffee.
Very fair price for a clean room.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your positive review with us. We're wonderfully delighted to hear that you found friendly & helpful staff service, clean room and had a good experience. We greatly value our guests and their satisfaction, and it brings us immense joy to know that we were able to fulfill your needs to such a high degree. We hope to have the pleasure of serving you again in the future.Sincerely,Hotel Manager.
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for the review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to seeing you again soon.Sincerely,Hotel Manager.
par un voyageur
Nicely redone rooms
Publié le 15 mars 2024 sur HotelsRooms were recently updated. Was very nice inside. Outside appearance doesn’t match inside rooms.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for commenting. We appreciate your positive comments about the recently updated rooms and are glad to hear that you found them to be very nice. We strive to provide a comfortable and enjoyable experience for our guests, and that we have succeeded in creating. I hope that we have the opportunity to serve you again.Sincerely, Hotel Manager.
par un voyageur
Publié le 7 mars 2024 sur Expedia
So hot ac was not cooling hit n humid
Commentaires de Gestion de l’hôtel
8 mars 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for your stay. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for the feedback. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to serving you again soon.Sincerely,Hotel Manager.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for the feedback. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope you have the opportunity to do just that very soon.Sincerely,Hotel Manager.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
They are doing some remodeling right now. Once that is completed, it should be even better.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Wade,Thank you for your perfect rating! We appreciate your understanding regarding the ongoing remodeling. We're excited about the improvements and can't wait to unveil an even better experience for our guests once it's completed. Your feedback is invaluable to us, and we look forward to exceeding your expectations in the future!Sincerely, Hotel Manager
