Note fondée sur 898 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2023 par Kelsi, Gestion de l’hôtel
We appreciate your feedback and look forward to seeing you again it the future!
par un voyageur
Publié le 15 sept. 2022 sur Hotels
par un voyageur
Publié le 17 mars 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
8 avr. 2024 par Tyler - Front Office Supervisor, Gestion de l’hôtel
I am pleased to hear that you enjoyed your recent stay with us, and look forward to welcoming you back for your next visit to Scranton!
par un voyageur
Publié le 17 mars 2024 sur Expedia
Poor location. Rooms need updating. Air conditioning poor. $17.00 for parking. 🙁
Breakfast not included. ☹️
I will stay at Fairfield Marriott next time.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Tyler - Front Office Supervisor, Gestion de l’hôtel
Thank you for sharing details of your recent experience at our property, as feedback such as this plays a vitally important part in our ongoing efforts to improve the quality of the services that we offer our guests. I am very sorry to hear that aspects of your stay fell short of your expectations. I hope that you will give us the opportunity to provide you with a quality experience in the near future.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Tyler - Front Office Supervisor, Gestion de l’hôtel
We are very happy to hear that you enjoyed your recent stay with us, and look forward to welcoming you back for you next visit to the Scranton area!
par un voyageur
Hilton fixed a hotels.com stuff up
Publié le 13 mars 2024 sur HotelsThe hotel was amazing.
Hotels.com had double booked a room and hadn't contacted us to book an alternative.
The Hilton staff were amazing, putting us across two rooms and providing things to help with the severe inconvenience.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Kelsi, Gestion de l’hôtel
We appreciate your feedback and are very glad we were able to get you the space needed for you and your family. We look forward to seeing you again in the future!
par un voyageur
Publié le 12 mars 2024 sur Hotels
Great! Would stay again
Commentaires de Gestion de l’hôtel
15 mars 2024 par Kelsi, Gestion de l’hôtel
We appreciate your feedback and look forward to seeing you again in the future!
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Kelsi, Gestion de l’hôtel
We appreciate your feedback and look forward to seeing you again in the future!
par un voyageur
Publié le 11 mars 2024 sur Expedia
Stayed here before, great location in town, walking distance to many great restaurants. Didnt realize it was day of St Patty's day parade in Scranton so hotel bar was packed and celebrating! Not ideal with 2 teens in tow, but not a major issue. Only real complaint was no towels in bathroom, except used one left on floor. Again, pretty minor and easily fixed.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Kelsi, Gestion de l’hôtel
We appreciate your feedback and look forward to seeing you again in the future!
par un voyageur
Room service
Publié le 10 mars 2024 sur HotelsEverything was okay besides the room Debi d, we order things and didn’t get everything we asked for and what it was suppose to come with. The food was also cold
Commentaires de Gestion de l’hôtel
15 mars 2024 par Kelsi, Gestion de l’hôtel
We appreciate your feedback and we hope to be seeing you again in the future!
