Ratings based on 755 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 30, 2024 on Expedia
by A traveller
Posted Jan. 23, 2024 on Expedia
clean and off the main road
Comment from Hotel Management
Feb. 10, 2024 by Hotel Management, Hotel Management
Dear Amy, Thank you for the great review! It is wonderful you enjoyed your time at Extended Stay America so much! We strive for excellence and are thrilled you appreciated our clean property and prime location! Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Sincerely,Hotel Management
by A traveller
Check in check out needs to be reviewed
Posted Jan. 18, 2024 on HotelsWould not accommodate a late check out. I checked in at 6 am and needed a rest before work overtime at 2 pm. All the same day, 5 hour rest. A trucker checking in at the same time had the same problem. Need to be mindful of different schedules of working people.
Comment from Hotel Management
Jan. 19, 2024 by Hotel Management, Hotel Management
Dear Teresa, Thank you for sharing your feedback on the check-in and check-out process. We understand the importance of accommodating various schedules. We appreciate your perspective and apologize for any inconvenience caused. Your comments are valuable as we continually seek to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future.Sincerely,Hotel Management
by A traveller
Posted Jan. 17, 2024 on Hotels
by A traveller from Chatham
Posted Jan. 13, 2024 on Expedia
Everything is old and falling a part.
Comment from Hotel Management
Jan. 16, 2024 by Hotel Management , Hotel Management
Dear WALTER, We appreciate your candid feedback regarding the condition of our facilities. We sincerely apologize for any inconvenience caused by the state of our property. Please know that we take your concerns seriously and are actively working to address maintenance issues to ensure a more comfortable stay for our guests. Our commitment is to provide a pleasant and well-maintained environment, and your feedback helps us strive for continuous improvement. We hope to welcome you back in the future, offering an experience that reflects the high standards we aim to uphold.Sincerely,Hotel Management
by A traveller
Posted Jan. 12, 2024 on Expedia
by A traveller
Great place in staying.
Posted Dec. 30, 2023 on HotelsIt was easy to find. My check-in was great. I truly enjoyed my stay.
Comment from Hotel Management
Dec. 30, 2023 by Hotel Management, Hotel Management
Dear Dexter, We appreciate you taking the time to write a review about your time with us. It's good you enjoyed your time in a clean suite with all that was offered. Please return, and we hope to serve you again at Extended Stay America! Sincerely,Hotel Management
by A traveller
Posted Dec. 27, 2023 on Expedia
by A traveller
Posted Dec. 24, 2023 on Expedia
by A traveller
Posted Dec. 22, 2023 on Expedia
I’ve stayed here many times in the last 5 years. I feel like the hotel has only gotten better over those 5 years. My room is always clean, staff is always kind, helpful, and accommodating. I really feel safe staying here as well. It’s tucked out of the way from everything so it’s somewhat quiet. I will continue to stay here whenever I’m in the area.:) thanks staff! -olive
