Ratings based on 460 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jul. 2, 2023 on Expedia
Like it
2 out of 5
by A traveller

Posted Jun. 12, 2023 on Expedia
Comment from Hotel Management
Jun. 26, 2023 by Kaltschmid Hotels Rezeption/ Vitalii, Hotel Management
Vielen Dank für Ihre ehrliche Meinung! Es tut uns sehr leid, dass ihr Aufenthalt nicht ihre Erwartungen erfüllt hat. Ihr Feedback ist uns wichtig und hilft uns, unsere Arbeit zu verbessern, und unsere Mitarbeiter über guten und schlechten Service aufzuklären.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 26, 2023 on Hotels
5 out of 5
by A traveller

Posted Sep. 16, 2022 on Expedia
Beautiful view. The hotel offers so much to do. The food at the restaurant and breakfast were excellent.
5 out of 5
by A traveller

Posted Aug. 26, 2022 on Hotels
Location of hotel just perfect near buzzing centre, shops and public transport. Staff were wonderful pleasent and chatty. Food options in restaurants delicious and served late into evening. Breakfast area extremely busy as hotel full.. We opted to avail of supermarket next door for that meal. Real family hotel with lots of children.. All catered for efficiently. Think half/full board were catered for in upstairs dining area.. We opted for the hotels restaurants instead. Clean room daily cleaner fresh towels etc. Parking underground with lift to take car down. Overall lovely stay. Particular mention to bar staff who provided St Laurent in lounge area.
2 out of 5
by A traveller

Disappointing - pool opening times

Posted Jul. 25, 2022 on Hotels
We picked this hotel specifically for the indoor/outdoor pool. When arriving at 7:30 pm we were informed that the pool closes at 8 pm. No exceptions. I had half of my relatives disappointed. If we would have known this, we would have picked a different hotel or arrived earlier.
Comment from Hotel Management
Jul. 26, 2022 by Rezeption, Hotel Management
Our opening times of the pool area are daily from 8 am to 8 pm. Best regards Familotel Das Kaltschmid
4 out of 5
by A traveller

Convenient

Posted Jul. 22, 2022 on Hotels
Very convenient to town center, train station, and cable car.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 19, 2022
5 out of 5
by A traveller

Posted Jul. 3, 2022 on Expedia
The food selection was fantastic. The beds comfortable. The room itself a little tired, though the bathroom very clean. The corridors sometimes smelled of tobacco smoke as the doors too the hotel address always open and there's ashtrays next to every door encouraging people to smoke there. That's my only complaint.
5 out of 5
by A traveller

Posted Jun. 13, 2022 on Expedia
Everything was fine..huge hotel..Swimmers pool super busy. Free bathrobes a nice touch. Different Restaurants that you can eat at and charge to room is a great idea. Our meal at the Alt Seefeld was outstanding.