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Hotel JAL City Sendai

3.0 star property
3-star hotel in Downtown Sendai

Choose dates to view prices

Photo gallery for Hotel JAL City Sendai

Exterior
Bar (on property)
Lobby
Premium bedding, down comforters, minibar, in-room safe
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Place, Sendai City Tourist Information Center
    ‪5 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Place, Asaichi Morning Market
    ‪8 min walk‬
  • Airport, Sendai (SDJ)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Semi-double Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Semi-double Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room with Extra bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room with Extra bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

About the area

Sendai

Downtown Sendai stay.A stay at this Downtown Sendai hotel places you steps from AER Observation Terrace and within a 5-minute walk of Aoba-dori Avenue. Sendai City Tourist Information Center and Sendai Anpanman Children's Museum & Mall are also within half a mile (1 km).

What's nearby

  • Sendai City Tourist Information Center - 5 min walk - 0.4 km
  • Jozenji-dori Avenue - 6 min walk - 0.6 km
  • Nishikicho Park - 7 min walk - 0.7 km
  • Sendai Anpanman Children's Museum & Mall - 7 min walk - 0.7 km
  • Asaichi Morning Market - 8 min walk - 0.7 km

Getting around

  • Sendai Station - 5 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 38 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪ホシヤマ珈琲店 - ‬2 min walk
  • Jolie
  • ‪麺屋 政宗 - ‬2 min walk
  • ‪味噌乃屋田所商店仙台駅前店 - ‬3 min walk

About this property

Hotel JAL City Sendai

3-star hotel in Downtown Sendai
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. Hotel JAL City Sendai also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Sendai hotel.

  • 238 guestrooms or units
  • 14 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel JAL City Sendai offers 238 accommodations with washers/dryers and minibars. Beds feature down comforters and premium bedding. This Sendai hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, bidets, and toilets with an electronic bidet. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Sendai Kokusai Hotel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,692 reviews
The price is CA $61
CA $74 total
Mar 15 - Mar 16
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Property amenities

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1500.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Frequently asked questions

How close is Hotel JAL City Sendai to the airport?

Hotel JAL City Sendai is 13.5 mi (38-min drive) away from the Sendai Airport (SDJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel JAL City Sendai?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Sendai on Mar 15, 2026 start from CA $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel JAL City Sendai have an airport shuttle?

Airport shuttle services are not available at Hotel JAL City Sendai.

Does Hotel JAL City Sendai offer free breakfast?

Free breakfast isn’t provided at Hotel JAL City Sendai, but buffet breakfast is offered for a fee of JPY 2000 for adults and JPY 1100 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Hotel JAL City Sendai?

No, there is no casino at this hotel.

What time is check-in at Hotel JAL City Sendai?

Check-in start time: 2 PM; Check-in end time: 2 AM.

Is there free parking at Hotel JAL City Sendai?

Free parking is not available at this hotel. Self parking is available for JPY 1500.00 per day.

Does Hotel JAL City Sendai have a pool?

Hotel JAL City Sendai does not have a pool.

Does Hotel JAL City Sendai have a restaurant?

Yes, there is a restaurant on site.

Does Hotel JAL City Sendai have a spa?

There are no spa services available at this hotel.

How close is Hotel JAL City Sendai to downtown Sendai?

Hotel JAL City Sendai is 0.7 mi away from Sendai.

Hotel JAL City Sendai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 281 out of 671 reviews
Rating 8 - Good. 283 out of 671 reviews
Rating 6 - Okay. 73 out of 671 reviews
Rating 4 - Poor. 23 out of 671 reviews
Rating 2 - Terrible. 11 out of 671 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
That was good.
Stayed 3 nights in Nov 2025

6/10 Okay

William

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The place was quite convenient maybe a 7 to 10 minute walk from Sendai Station. But the bathroom was covered in mold on the wall ceiling and floor. We only stayed one night and we didn’t see it till later that evening so there wasn’t much we could do about it, but I did let the front desk man know When we left.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark Erwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy, breakfast was good too.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly, helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025

10/10 Excellent

Marta M, Washington

Stayed 3 nights in May 2025

10/10 Excellent

Diane, Pleasant Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025

8/10 Good

EDDIE, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Takuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024

6/10 Okay

Akira Kikuchi

Travelled with partner
location from Sendai Station.
Stayed 2 nights in Jul 2024

6/10 Okay

Akira Kikuchi

Travelled with partner
Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Tom

Stayed 1 night in Apr 2024

8/10 Good

LIEN, Santa Ana

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024

8/10 Good

Chong Kit George

Stayed 2 nights in Apr 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

DAISUKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Yasukazu

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly stuffs.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, good location, stuffs service was definitely good! No any complaints.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Central location , very close to Sendai station room reasonable size
Stayed 1 night in Nov 2019