Ratings based on 210 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
95% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 17, 2024 on Expedia
3 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 16, 2024 on Hotels
3 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
no early check in allowed.
5 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
We were pleasantly surprised with a room upgrade on check-in and enjoyed our short stay. Look forward to a longer stay next time.
2 out of 5
by A traveller

Posted Nov. 26, 2023 on Expedia
Check-in staff not familiar with procedure. I arrived at 2am, no other customer was there but still took them 30 mins to check me in. Property a bit rundown. I booked in executive deluxe suite, room is big but furnitures very old. Main door not able to lock - lock spoilt! Then there was no hot water for shower, only lukewarm water occasionally for 2 days. Got maintenance staff to have a look but said nothing can be done. So we have to bathe in coldwater. They are short handed on staff therefore room was only cleaned at 6pm! Then never top up amenities properly. Unfortunately this stay wasn’t very good but all I can say is at least the staff are courteous. I’m sure the management can do better than this being a good hotel these past years
2 out of 5
by A traveller

Posted Oct. 29, 2023 on Expedia
The property was dirty and not well kept.
5 out of 5
by A traveller

Posted Sep. 4, 2023 on Expedia
"start-it-right" this phrase best suits Royale Chulan Seremban! from the booking dept to front desk plus room service, all of them are simply superb! will come back with my family again when we have sports event at Stadium Paroi next year! Thank You
4 out of 5
by A traveller

Posted Jul. 21, 2023 on Expedia
The early praying woke us up. The surrounding is pleasant. The breakfast has gone down compared to five years ago.
4 out of 5
by A traveller

Posted Jul. 10, 2023 on Expedia
There was no road cone to warn the driver's of the culvert at the driveway at the lobby. Heard a lot of tyre changes due to that misshap.
2 out of 5
by A traveller

Posted Jun. 30, 2023 on Expedia
Highly recommend to book the hotel and avoid the apartment. The apartment block is pretty old. The hotel room on the other hand is much better. We had to switch to the hotel room once we see the condition of the apartment block.