Note fondée sur 187 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2023 par CRM Manager, Gestion de l’hôtel
Dear Guest, The Calista Team wants to thank you very much for your high scoring! We hope to welcome you soon again here.Sincerely, Calista Luxury ResortCustomer Relationship Management
par un voyageur
Publié le 29 sept. 2022 sur Expedia
par un voyageur
Publié le 24 sept. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2020 par Customer Relationship Management, Gestion de l’hôtel
Dear Guest,
Thank you very much for your scoring of your stay, it is highly appreciated.
Our professional team always happy to meet & exceed your expectations.
We are glad that you had a wonderful holiday with us!
Best Regards
par un voyageur
bon hotel
Publié le 3 janv. 2019 sur Hotelstrés bon séjour pour le reveillon du jour de l'an, le seul point négatif c'est les filles de la reception qui sont russes et donc une en particulier ne sourie jamais. Cette fille devrait sourire aux clients. Peux etre avoir du personnel qui parle russe sans qu'elles soit russes, car la politesse russes et trés spécial...
Commentaires de Gestion de l’hôtel
31 janv. 2019 par Customer Relationship Management, Gestion de l’hôtel
Dear Guest,
Thank you very much for your comment! We are pleased that you had a nice vacation.
We are looking forward to welcome you back to Calista Luxury Resort in the near future.
Best Regards
Customer Relationship Management
par un voyageur
Publié le 11 avr. 2017 sur Hotels
par un voyageur
Publié le 15 janv. 2024 sur Expedia
Es war eine Betonwüste. Nicht alles war geöffnet. Verschwendung von Essen.
Commentaires de Gestion de l’hôtel
21 janv. 2024 par CRM Manager, Gestion de l’hôtel
Dear Franz Von Rigal,First of all we would like to thank you that you have taken the time to write a review for our hotel. We are very sad to hear that there were things throughout your stay that did not meet your expectations. During the winter season the most of outdoor restaurants and bars are closed. Because of the bad weather conditions and hotel occupancy the service is not avaliable. However, be kindly noted that the Turсa restaurant which is located outside is open 24/7. Also you may visit the Сalista cafe, Тhe main restaurant Bellum, Vitamin bar, Jazz bar, Cool bar in winter and enjoy various drinks in Black bar.If you would like to give us another chance, we will be very happy to welcome you again at our hotel. In case you have any questions and requests for your future holiday plans please do not hesitate to contact us.With our best regards,Calista Luxury ResortCustomer Relationship Managementcrm@calista.com.tr
par un voyageur
Publié le 25 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 déc. 2023 par CRM Manager, Gestion de l’hôtel
Dear Guest, First of all, we would like to thank you for taking the time to evaluate us. Your opinions and evaluations are very valuable to us. As the Calista Team, the satisfaction of our guests is extremely important to us and we are always ready to do whatever is necessary for this. Unfortunately there is no any your requests or comments have been entered into the system during your stay. In order to provide better quality service to all our guests, we would be happy if you share the details of your scoring with us via WhatsApp. We hope that we will see you in Calista again, like many repeat guests coming and always choosing us for their stay.Customer Relationship ManagementCalista Luxury Resort
par un voyageur
Publié le 8 oct. 2023 sur Expedia
Amazing stay. This is our second time here and we will definitely be booking again next year!
Commentaires de Gestion de l’hôtel
9 oct. 2023 par CRM Manager, Gestion de l’hôtel
Dear Daria,Thank you so much for taking your valuable time and sharing your precious feedback. With you we develop ourselves and become more stronger. Our team is so proud to read your comment, it motivates us. We know, future visitors of the hotel will find your comments most useful. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon.Sincerely, Calista Luxury ResortCustomer Relationship Managementcrm@calista.com.tr
par un voyageur
Great experience
Publié le 18 sept. 2023 sur HotelsOverall, it was a great experience. The staff was exceptionally friendly and accommodating. The hotel maintained a high level of cleanliness, and the food exceeded our expectations in terms of both taste and quality. Given our high expectations prior to our visit, we were not disappointed in the least. Additionally, other restaurants, apart from the open buffet, were also great, though there is room for improvement in the Italian à la carte restaurant. The night entertainment was also fun, and we had a great time. I recommend this hotel and look forward to returning in the future!
Commentaires de Gestion de l’hôtel
19 sept. 2023 par CRM Manager, Gestion de l’hôtel
Dear Mrs Ceren,Thank you so much for taking your valuable time and sharing your precious feedback. With you we develop ourselves and become more stronger. Our team is so proud to read your comment, it motivates us. We know, future visitors of the hotel will find your comments most useful. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon.Sincerely, Calista Luxury ResortCustomer Relationship Management
par un voyageur
Publié le 30 août 2023 sur Hotels
Hotel rooms and foods are fantastic
Also service is wonderful
Commentaires de Gestion de l’hôtel
1 sept. 2023 par CRM Manager, Gestion de l’hôtel
Dear Ercin Baykal,Thank you so much for taking your valuable time and sharing your precious feedback. With you we develop ourselves and become more stronger. Our team is so proud to read your comment, it motivates us. We know, future visitors of the hotel will find your comments most useful. We all look forward to welcoming you back to Calista Luxury Resort on many future occasions soon.Sincerely, Calista Luxury ResortCustomer Relationship Management
