Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Fatou, Gestion de l’hôtel
Dear valued guest,thank you for taking your time to review us we appreciate it and we would love to have you again.
par un voyageur
Publié le 8 janv. 2024 sur Hotels
Je recommande vivement cet hôtel, entre l élégance des piscines, le charme de la plage et la classe de la chambre. J aurais juste une chose à dire. Magnifique
Commentaires de Gestion de l’hôtel
22 févr. 2024 par fatou, Gestion de l’hôtel
Dear valued guest,thank you for your rating and kind words we appreciate the feedbacks and we hope to have you againregards
par un voyageur
Publié le 26 août 2019 sur Hotels
Cool
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par fatou, Gestion de l’hôtel
Dear valued guest,thank you for taking a minute to rate us,And we hope to have you again.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
The service personal was friendly. Emanuel the best guy!
Commentaires de Gestion de l’hôtel
2 mars 2024 par fatou, Gestion de l’hôtel
Dear valued guest,thank you for taking your time to review us we appreciate it and hope to have you again
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Fatou, Gestion de l’hôtel
Dear valued guest thank you for taking a minute to rate us we appreciate your feedback and hope to have you again.regards
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Very nice hotel.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par fatou, Gestion de l’hôtel
Dear valued thank you for taking your time to rate us...we appreciate your feedback and hope to have you again.regards
par un voyageur
Extremely Disappointed. Not worth the extra money.
Publié le 20 févr. 2024 sur HotelsThey gave me a room with the dirtiest water I've ever seen. It was completely brown and the towels turned brown when drying my hands. When I complained, they told me they were aware of the issue so why was that room not removed from the system?
The next room they gave me had no hot water in the morning.
The beach is full of stray dogs and the staff kept giving them water so surely they'll not leave.
They wanted to charge me €60 euros (!!!) for the airport transfer when the usual price is no more than €20 for a 25 mins drive.
Also they charge for room service even though their restaurant takes ages to prepare the food.
Housekeeping lacks attention to details too: no toilet paper and water and towels replaced irregularly.
Given the price they charge for their rooms is extremely high as it's marketed as a high level resort, these things shouldn't happen. It's extremely disappointing.
On the plus side, the room is clean.
I will certainly not be back and pay the extra money for this disappointing service.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Amie, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking a minute to review us. We appreciate every Guest feedback.We apologise for the inconvenience faced! I believe the issue of us being aware of the brown water was a misunderstanding as we did not know and now that we are aware, we have ordered new tanks for replacement. Airport transfer has always been 60 euros at the Hotel and this is charged to all Guests on request. taxis outside would definitely be cheaper as the standards are different. Room service charge is a standard proceedure in all hotels. once again we apologise for the inconvenience and hope to have you back.kind regards
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Love it. It was very clean
Commentaires de Gestion de l’hôtel
22 févr. 2024 par fatou, Gestion de l’hôtel
Dear valued guest,thank you for taking a moment to rate us.we hope to have you again.regards
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par fatou, Gestion de l’hôtel
Dear valued guest thank you for taking your time to rate us...we hope to have you again
