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Hengshan Garden Hotel

4.5 star property
4.5-star luxury hotel near Shanghai Songqingling Former Residence, connected to a shopping center

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Photo gallery for Hengshan Garden Hotel

Interior entrance
Exterior
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby
Executive Deluxe Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
516 Hengshan Road, Shanghai, Shanghai, 200030
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Hengshan Road
    ‪8 min walk‬
  • Place, Xujiahui Shopping District
    ‪12 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪57 min drive‬

Room options

View all photos for Executive Business Room

Minibar, in-room safe, desk, blackout drapes

Executive Business Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Executive Deluxe Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Deluxe Suite

Executive Deluxe Suite

Executive Deluxe Suite

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Shanghai

Xuhui stay.A stay at this Xuhui hotel places you within half a mile (1 km) of Shanghai Songqingling Former Residence and 3 miles (5 km) of Jing'an Temple. Xintiandi Style Shopping Centre and People's Square are also within 3 miles (5 km).

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Hengshan Road - 8 min walk - 0.7 km
  • Xujiahui Shopping District - 12 min walk - 1.0 km
  • Grand Gateway 66 - 12 min walk - 1.0 km
  • Metro City - 13 min walk - 1.1 km

Getting around

  • Shanghai South Railway Station - 7 min drive
  • Hengshan Road Station - 7 min walk
  • Shanghai Pudong Intl. Airport (PVG) - 32 min drive

Restaurants

  • ‪Meraki 189 - ‬3 min walk
  • ‪coffee buff - ‬3 min walk
  • ‪California Café (白玉兰西餐厅) - ‬1 min walk
  • ‪Avec Toi - ‬4 min walk
  • ‪宁波人家 - ‬3 min walk

About this property

Hengshan Garden Hotel

4.5-star luxury hotel near Shanghai Songqingling Former Residence, connected to a shopping center
Hengshan Garden Hotel offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 29084 square feet (2702 square meters) and includes conference space. An outdoor pool, a hot tub, and a fitness center are also featured at the luxury Hengshan Garden Hotel. Free self parking is available.

This 4.5-star Shanghai hotel is smoke free.

  • 320 guestrooms or units
  • 22 levels
  • 4 dining venues
  • Meeting rooms
  • 29084 sq ft of conference space
  • 2702 sq m of conference space
  • Built in 1997
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hengshan Garden Hotel offers 320 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 168 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 indoor tennis courts
  • 7 outdoor tennis courts
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 380.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 380.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Regal Asia
Regal East Asia
Regal East Asia Hotel
Regal International East Asia
Regal International East Asia Hotel
Regal International East Asia Hotel Shanghai
Regal International East Asia Shanghai
Regal International East Hotel
Regal International Hotel
Hotel Regal International East Asia
Juss Hengshan Hotel
Hengshan Garden Hotel Hotel
Hengshan Garden Hotel Shanghai

Hengshan Garden Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 495 reviews
Rating 8 - Good. 209 out of 495 reviews
Rating 6 - Okay. 68 out of 495 reviews
Rating 4 - Poor. 21 out of 495 reviews
Rating 2 - Terrible. 12 out of 495 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Angeline, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accomodating
Stayed 9 nights in Jan 2025

10/10 Excellent

Chiulling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Yaochiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful people with very friendly service!
Stayed 6 nights in Sep 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were most impressed by the art deco decor of this hotel, its well-kept garden, and politeness and helpfulness of its staff. The housekeeping was perfect!
Stayed 8 nights in Aug 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality accommodation and excellent staff service
Stayed 7 nights in Jul 2024

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay for five nights

Nice hotel, good location, quiet environment, good concierge service, and beautiful gardens ❤️
Stayed 5 nights in Oct 2023

6/10 Okay

F

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Terrible reception services

I was disappointed with my stay at Hengshan Garden Hotel. After I checked in, I found out the pool was not in use at all. A staff member told me that the pool was going through renovation and it would stay closed for another two months! There is no information about the pool closure on their website or on Hotels.com. This is cheating!! I booked the hotel for the pool! When I checked in at the reception, I clearly stated that there would be two guests. But I was told they could only give me one breakfast! the reason was that my partner hadn't arrived yet! My friend need to register with them before getting his breakfast. I couldn't get the logic of this. My first night was terrible. One light in my room couldn't be switched off. Although one engineer tried to help, but couldn't fix it! I didn't sleep well. The next day, I asked to swap a room. After waiting for hours, I did get one. But, the new room was a downgrade from my original booking. Surprisingly, there was no apology or sorry whatsoever from the hotel! Guest's sleep obviously doesn't matter at all. I was appalled by the attitude of the reception and the quality of their services. I guess they just don't know how to smile and how to say the word of "sorry" ! During my stay I did find the cleaners are very friendly and helpful. The location of the hotel is also quite good. It's quiet at night. However, the general stay was not that great.
Stayed 3 nights in Oct 2023

10/10 Excellent

Honghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 15 days and everything was great except there were reading paving in progress which led to a little inconvenience to the underground parking. Other that that, the location and the streets around the hotel are second to none. The back yard garden is definitely the best and rare to find among other 5 star hotels. There is a pond around the outdoor roofed resting place, surrounded with meticulously maintained plants and flowers. It is definitely the best part to enjoy your morning coffee or beers at night. The swimming pool was not open which didn't bother me. Overall I will choose to stay here again on my next trip.
Stayed 15 nights in Sep 2023

10/10 Excellent

Nigel

Liked: Staff & service
Good quality at a fair price
Stayed 3 nights in Jul 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good stay in one of the most beautiful and walkable areas of Shanghai. Although the rooms and facilities are a bit dated, they are well kept. Staff were very attentive and responded to my requests promptly and professionally. I will certainly stay here again for my next visit!
Stayed 4 nights in Jun 2023

8/10 Good

Xia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay, l like this hotel a lot.

Like this hotel. Very good location. The room is clean and comfortable. Staff are nice. Very good breakfast
Stayed 5 nights in Jun 2023

6/10 Okay

Henrik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

10/10 Excellent

Jing Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 13 nights in Jan 2020

8/10 Good

Mimi, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to stay in two different rooms, but one room was a little more outdated than the other. Overall, I had a really pleasant stay.
Stayed 3 nights in Jan 2020

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Nice hotel in a central location with swimming pool and gym, very friendly staff.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Zilin, China

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I would question about the professionalism of the hotel manager. I did not manage to get to know his name unfortunately, but he was tall and spoke quite good English. While I was queuing to check in to the hotel, he apparently served another lady who was not in the queue and showed terrible cold attitude when assisting me with my check in. Secondly, I had faced an issue in my hotel room where the soundproof between the different rooms was terrible. I was woken up by noises made by a couple staying in the room next to mine at about 12.29am. Even while having my earpiece on, I could still hear their private life that my mum and I had to request for a change of room at about 1.30am. There was no apologies as well for the inconvenience from the same manager. Even though I had encountered all these issues, one good feedback was about the bell boys who were nice n helpful compared to my previous stay in this hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Regal International hotel. This ranks higher than any Marriott or Hilton I have stayed in. Loved it
Stayed 21 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Location is quiet Staff at reception over charged deposit .
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Not too friendly. Breakfast cost too much (220yuen)/person
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
the property needs a complete renovation. Food quality needs improving.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Jamie, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy access to subway, restaurants and bars nearby within walking distance. The bed is really comfortable.
Stayed 4 nights in Oct 2019